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La Quinta Inn Waco University

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298 Reviews from our TripAdvisor Community

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Showing 296: English reviews
Phoenix, Arizona
Reviewed 6 days ago NEW

We went during the Silobration for Chip and Joanna, and rooms were sold out. Was able to book a room here, but ended up reading awful reviews and we were very concerned. Our room was great! It was a corner and was huge with a sofa seating area (clerk said it was one of their best rooms). A clean room...

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Helpful?
4Thank judyrhodes
Austin
Reviewed 1 week ago

Most inconvenient was no elevator to load and unload baggage. Thank goodness it was not raining at the time. One couple checked out after first night. Could not sleep for traffic noise. Within 30 minutes found a roach and a tic in room. Overheard people on 1st floor complaining of bugs in room. They told management about the problem.

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2Thank BusyBlonde12
General M, General Manager at La Quinta Inn Waco University, responded to this review

12-1-16 Thank you for your feedback! I am sorry to hear your stay was not what you expected. Your comments and concerns have been shared with the proper departments for corrective actions. Any questions you can reach me at lq0511gm@lqreviews.com Sincerely, Isaac A., General Manager

New York
Reviewed 1 week ago

checked in late, after 2am. I called ahead to let them know i would be late, manager said no problem. upon check-in my reservation was cancelled. staff did not know how to reinstate since i was using my points. almost 2 hours later we were finally in a room. not the room i was told we were getting. just 1...

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Helpful?
Thank Jennifer R
General M, General Manager at La Quinta Inn Waco University, responded to this review

12-2-16 Thank you for your feedback! I am sorry to hear your stay was not what you expected and about the confusions at check in. You can reach me at lq0511gm@lqreviews.com, look forward hearing from you. Sincerely, Isaac A., General Manager

Reviewed 3 weeks ago via mobile

I was not pleased with this hotel. Our first room smelled like cigarettes. The staff did accommodate us but the rooms were still not updated and had a stale smell to them. I would not stay here again. It is in a great location and close to the Baylor campus. The pool was small and not clean.

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1Thank Tanya G
LQ Customer Car... T, Manager at La Quinta Inn Waco University, responded to this review

Thank you for your review. We truly regret that the accommodation and services provided were not what you have expected. Your opinion and satisfaction is very important to us and I am very sorry we were unable to meet your expectations. Thank you for bringing this to my attention.

Hewitt, United States
Reviewed 4 weeks ago

As stated earlier, the hotel is showing her age and is not very well cared for. The food for the buffet does not have very much variety and the cereal was stale that was served. The cleaning staff was polite BUT did not clean well. They missed a piece of paper I planted for 3 days. Bathroom was mouldy and...

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1Thank Deanna G
General M, General Manager at La Quinta Inn Waco University, responded to this review

11-4-16 Thank you for your feedback! I am sorry to hear your stay was not what you expected. Your comments and concerns have been forwarded to the proper departments for corrective actions. You can reach me at lq0511gm@lqreviews.com, look forward hearing from you. Sincerely, Isaac A., General Manager

Houston, Texas
Reviewed 30 October 2016 via mobile

First room the carpet was soaked. Second room was musty smelling, had to buy an air freshener. Afraid if I tried to change rooms again they'd stick me in a smoking room. Second room no fridge, no microwave. Shower dirty and nasty. Breakfast all starch, had a banana only. Stay at La Quinta all the time, this is the worst...

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1Thank shelly m
General M, Manager at La Quinta Inn Waco University, responded to this review

10-31-19 Thank you for your feedback, I am sorry to hear your stay was not what you expected. Your comments and concerns have been shared with the proper departments for corrective actions. You can contact me at lq0511gm@lqreviews.com, look forward hearing from you. Sincerely, Isaac A., General Manager

Elizabethtown, Kentucky
Reviewed 27 October 2016

The La Quinta Inn- Waco is extremely convenient to Baylor (Walking distance). Our first experience to resulted in a cancelled reservation and forced us to find alternate accommodations elsewhere. However, the manager/owner made it right in the end and service recovery was excellent. The room was clean and check-in and out process was smooth. We will stay here again on...

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Thank Drew W
Arlington, Texas
Reviewed 26 October 2016

We stayed at this location on 10/21/16, the window was so thin and not sealed that you could hear all the traffic on the highway. They are going to close this location in 2017, so all the business near it are closed. It is like entering the bad part of town. I walked down the wing we were in and...

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1Thank Donna L
Arlington, Texas
Reviewed 25 October 2016

They are closing this location in 2017, the business around the hotel have closed and it looks like you have gone into a bad part of town. They are not keeping up with the maintenance, the toilet ran, and the window was not sealed allowing you to hear all the traffic from the highway.

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1Thank Donna L
Austin, United States
Reviewed 19 October 2016

Great size room. Pricey because it was homecoming weekend. But a good value for their regular rates. The location is great if you are visiting campus. The staff was very friendly, especially housing keeping and the morning front desk.

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Thank Dow K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff

Additional Information about La Quinta Inn Waco University

Address: 1110 S 9th St, Waco, TX 76706-2399
Region: United States > Texas > Waco
Price Range: ₹ 5,173 - ₹ 8,372 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Waco University 2.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
La Quinta Waco
Waco La Quinta
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn Waco University staff and other travellers.
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Shannon, Illinois
over a year ago

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Questions? Get answers from La Quinta Inn Waco University staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just ask for their best room on a corner.”
 of 5 bubbles judyrhodes, 30 Nov 2016 | Read review
“Ask for a room around the back- might cut down on freeways noise”
 of 5 bubbles Moses-Whitey, 29 Sep 2016 | Read review
“We liked our room being close to the pool.”
 of 5 bubbles debrac464, 26 Aug 2016 | Read review
“We went for non-smoking King size bed in the rear.”
 of 5 bubbles P465HLbobb, 25 Aug 2016 | Read review
“Choose another hotel”
 of 5 bubbles KKamp1, 12 Jul 2016 | Read review
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