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Hotel Indigo Waco - Baylor

Traveller (134)
Room & Suite (106)
Dining (25)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Centrally Located
Business
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals
846Reviews
273Photos
4Q+A
100Room tips
Traveller rating
  • 629
  • 153
  • 31
  • 12
  • 21
Time of year
Traveller type
Language
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  • English
Popular mentions
Booked two rooms for one night. Upon arrival we were upgraded to a beautiful suite. The rooms are modern, bright and spotless. The staff is friendly and eager to please. Free parking, restaurant in lobby was pleasant with fair prices. Walking distance to other restaurants
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I recently stayed for one night prior to a college tour. I booked via the hotels website and paid well over $400 after taxes. I have stayed a many hotels in this range or higher and can honestly say that the quality of this hotel does not warrant this exorbitant price. The
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DO NOT STAY HERE! If there were negative stars, they would get them. The insulation between floors is non existent, and it is SO loud when people walk in the rooms upstairs. When checking out in January, I asked if we could be on the top floor for our return trip in March. I
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Response from Diana M, Manager at Hotel Indigo Waco - Baylor
Responded 1 week ago
Hello T9155BErobinb, Thank you for taking a moment to share your experience with us.It's disappointed that because we failed to accommodate your request for a top floor, causing you to have a bad time during your stay with us. We take our guest feedback very seriously, so I'll be forwarding this to our staff and upper management to make sure these issues are avoided in the future. Making our guests happy is always our goal. We wish you the best on your future travels. Regards, Diana Manzanares Operations Manager
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Hotel was clean, nicely decorated, bed was comfortable. However, had to move rooms the first night as the people on the floor above my daughter and myself kept walking around most of the night. This is problematic since the floors are engineered hardwood. 2nd night, heard some
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Response from Diana M, Manager at Hotel Indigo Waco - Baylor
Responded 3 weeks ago
Hello WilsonOregon, Thank you for taking a moment to review your recent stay at Hotel Indigo. I'm very disappointed to hear that we failed to provide a perfect stay for you and your daughter with noise from the above rooms being a problem. Usually we do advice our light sleepers to take one of our top floor rooms, and will usually accommodate any requests as best we can. We wish you well on your future travels. Best regards, Diana Manzanares Operations Manager
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Beautiful lobby and rooms. Tastefully decorated and very comfortable. Staff were very friendly, especially the front desk. My only complaint is that I'm use to a complimentary breakfast with Holiday Inn. This ended up being $30 for breakfast. That raises the price considerably
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Response from Diana M, Manager at Hotel Indigo Waco - Baylor
Responded 4 weeks ago
Hello Lin L, Thank you for a wonderful review and rating! We're delighted you enjoyed your visit! We wish you safe happy travels! Best regards, Diana Manzanares Operations Manager
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Photo provided by managementHotel Indigo Waco - Baylor
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Photo provided by managementHotel Indigo Waco - Baylor
Meeting room
Photo provided by managementHotel Indigo Waco - Baylor
Meeting room
Photo provided by managementHotel Indigo Waco - Baylor
Meeting room
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Meeting room
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12345622
"We got king bed room, and it was perfect. View not important to us, but sleep quality was and we got a great night's sleep."
"North rooms face downtown and South rooms face Baylor University."
"201, end of hall if you are with other people"
"I would get top floor. We were not and you could hear footsteps above you."
"My room had view of the Alico building and had no noise from hallway or other rooms."
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12345620
PRICE RANGE
US$ 160 - US$ 622 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasWaco
NUMBER OF ROOMS
111
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