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Hotel Indigo Waco - Baylor

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#2 of 30 Hotels in Waco
Certificate of Excellence
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Hotel Indigo Waco - Baylor
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584 Reviews from our TripAdvisor Community

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Showing 579: English reviews
Austin, Texas
Reviewed 4 days ago NEW

Had a wonderful stay in a beautiful Executive King Room. The rooms were immaculate, very fresh and clean. Loved the Jacuzzi and huge shower. The restaurant Brazos Bar & Grill had a variety of gourmet dishes to tempt any palate, my meal was absolutely delicious! I highly recommend for business stay or some rest and relaxation.

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Helpful?
1Thank janetjones77
California's Wine Coast Country, California
Reviewed 5 days ago NEW

Your front desk staff (Sabrina and Krystal) were exceptional in their professionalism and making our stay memorable. It is not often staying at a hotel that you have staff that makes you feel at home and remembers your name! Sabrina took the time to explain in great detail the best places to visit in Waco and personally brought up some...

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Thank sc8922016
Frisco, Texas
Reviewed 5 days ago NEW

Our stay here was amazing and enjoyable. The hotel is in a great location, close to Baylor U, downtown, The Silo's and a host of other attractions! Really enjoyed the rooms and the ambiance of Hotel Indigo....did I mention the shower!!! Very Nice!! Kudos to Krystal, Mario and Sabrina!

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Thank Sami_0426
Washington DC, District of Columbia
Reviewed 6 days ago NEW

I stayed at hotel indigo for a family gathering, and had a fantastic experience. Sabrina was of huge help to our entire family as we got situated for our weekend adventures in Waco. The hotel staff was very welcoming, and the rooms were very clean and modern. I would definitely stay here again. For those who are big fans of...

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1Thank Samu_L21
Longueuil, Canada
Reviewed 2 weeks ago

We were 3 girlfriends spending the weekend in Waco and we didn't regret to have chosen Hotel Indigo. So beautiful! The personnel was very nice and helpful and the food (room service) was delicious. We particularly loved the hot tub! It was clean and comfortable everywhere. And we felt so good sleeping in those beds! We recommend that hotel without...

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Helpful?
Thank Sylvie F
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Hello Sylvie F, The Hotel Indigo Waco Baylor team is thrilled to hear that we played a part in your girl's trip! Thank you for commenting on our helpful staff, delicious food, and cleanliness of our hotel. Its good to know our team's hard work is noticed! We sincerely thank you for choosing Hotel Indigo for your weekend getaway, and...

Reviewed 3 weeks ago via mobile

DO NOT GIVE HOTEL INDIGO A DEPOSIT!!! We planned a trip to Waco to see relatives and go to a Baylor game. Because of scheduling problems we had to cancel the trip and when I called Hotel INDIGO eight days in advance to cancel, they refused to return my deposit on two rooms. This cost us over $900! I would...

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Helpful?
Thank Scott H
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Hello Scott H, Although our standard cancellation policy is 24 hours prior to check in, this is not the case for any blackout date (which includes any Baylor University Football game weekends). For any black out date there is a 10 day cancellation policy, as you can see on the confirmation letter you received. This is actually a little more...

Nashville, Tennessee
Reviewed 3 weeks ago

The Indigo is a modern, comfortable, great value hotel in the heart of Waco. Easy to get to, close to sites and in near proximity to the university, this hotel is a great pick. The rooms are very modern and comfortable, the lobby is open and has plenty of amenities. Staff is friendly and the price is great!

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Helpful?
Thank CharlieandCrew
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Hello CharlieandCrew, Thank you for such a great review, and 5 star rating! We are very happy to hear that you enjoyed every aspect of our hotel. We would love to have you back on your next visit to Waco! Best Regards,

Franklin, United States
Reviewed 3 weeks ago via mobile

Would have given 5 stars but parking can be a challenge. Hotel is walking distance to Silos and Spice Village. Also a very short drive to Baylor. Rooms are spacious and comfortable. Bathroom is better than average. Price was a bit high for Waco.

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2Thank James W
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Hello James W, Thank you for your great review and rating! We look forward to your next stay when we will be working hard to earn that 5 star rating! Best Regards,

Washington DC, District of Columbia
Reviewed 3 weeks ago

This was my first stay at a property from the Hotel Indigo collection, and it was superb. I'm not sure what I was expecting exactly, but I was pleasantly surprised for some reason. Maybe it's because I don't stay at IHG hotels often, and if I must they're usually Holiday Inns. And those are fine, but this is truly an...

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Helpful?
Thank Chris L
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Hello Chris L, Your review is music to our ears! We are delighted to know that our team and hotel exceeded your expectations. Thank you for allowing us the opportunity to earn your trust and loyalty. Welcome to the Hotel Indigo family! Sincerely,

Reviewed 4 weeks ago

Great location downtown convenience, close to restaurants, and a hop and a skip away from Baylor university. Staff was friendly and very helpful and accommodated my every need. Would highly recommend staying here. Cy also was a gracious host around the bar.

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Helpful?
Thank Gracie G
Diana M, Manager at Hotel Indigo Waco - Baylor, responded to this review

Hello Gracie G, Wow! This review is music to our ears! I will certainly pass your compliments on to Cy and the rest of the team. Thank you for choosing Hotel Indigo, and we would love to have you back any time you are in Waco! Best Regards

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Concierge

Additional Information about Hotel Indigo Waco - Baylor

Address: 211 Clay Ave, Waco, TX 76706-1039
Region: United States > Texas > Waco
Price Range: ₹ 8,712 - ₹ 19,194 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Waco - Baylor 3.5*
Number of rooms: 111
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Waco
#2 Family Hotel in Waco
#4 Business Hotel in Waco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo Waco - Baylor staff and other travellers.
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Questions? Get answers from Hotel Indigo Waco - Baylor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Executive King Room is definetly the way to go!”
 of 5 bubbles janetjones77, 2 Dec 2016 | Read review
“We were on the first floor. Rooms were quiet.”
 of 5 bubbles 8teriw, 17 Oct 2016 | Read review
“All rooms are good as far as I could tell.”
 of 5 bubbles 243edd, 23 Sep 2016 | Read review
“We've been pleased with each room we've stayed in. Middle of the floor on the 2nd or 3rd is usually very quiet.”
 of 5 bubbles 9705BaylorMom, 21 Sep 2016 | Read review
“all suitable”
 of 5 bubbles Stephen1963, 19 Sep 2016 | Read review
5 of 5
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