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Holiday Inn Tyler-South Broadway

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#2 of 38 Hotels in Tyler
Certificate of Excellence
GreenLeadersBronze level
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Holiday Inn Tyler-South Broadway
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381 Reviews from our TripAdvisor Community

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Showing 380: English reviews
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Grapevine, Texas
Reviewed yesterday NEWvia mobile

Jeanie, the bartender, was great!! Definitely had a good visit in town for a wedding. The room was pleasant and came back to hang at the bar after the wedding. I would stay again the next time I'm in Tyler.

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Helpful?
Thank manthacloud
Reviewed 4 days ago NEWvia mobile

Although I had not stayed at this hotel in a matter of years, as soon as I walked in the more senior employees welcomed me back to Tyler and to the hotel. All of the hotel staff and I do mean all of the hotel staff; room attendants, restaurant servers, front desk and shuttle drivers were very friendly, welcoming, professional,...

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Helpful?
Thank Marcelo G
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for the kind review of the Holiday Inn Tyler So Broadway in Tyler TX. I will certainly pass along your comments to our staff as they appreciate knowing when our guests leave satisfied. Please come back and see us soon on your next visit to Tyler

Reviewed 5 days ago NEWvia mobile

The food was amazing. The presentation was prestine. The building was very clean and we'll maintained. Customer service was the number one priority. Was blown away. Brautiful establishment as well as crew. Awesome job!!! Thank you!!!

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Helpful?
Thank Amanda F
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your kind words regarding your stay at the Holiday Inn Tyler So Broadway in Tyler TX We value your comments and I will be happy to pass them along to the rest of the staff. We hope that when you return to Tyler again, we will see you again.

Reviewed 1 week ago via mobile

I really need this chance to wind down and I appreciate Tina D's hospitality with the conciare on the 8th floor. Holiday inns Tyler tx south broadway is the best. Will be here from now on in this area.

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Helpful?
Thank RandynKristy S
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments regarding your stay at the Holiday Inn Tyler So Broadway. We appreciate your comments and I will pass them along to Tina and the rest of our staff. They enjoy hearing that our guests are satisfied with our services. We hope to see you again soon

Reviewed 1 week ago via mobile

Me and my husband came to stay for a business trip we are enjoying ourself. The staff is very hospitable! The breakfast is great. The gym has nice equipment, room are very comfy and clean. The concierge Tina D on the second floor is awesome! Great conversation conversation and great service! Highly recommend!

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Helpful?
Thank Heather P
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your comments regarding your stay at the Holiday Inn Tyler So Broadway in Tyler TX. I will pass along your comments to our staff as they love hearing when guests are happy with their stay. Come back and see us whenever you are in the Tyler area..

Longview, Texas
Reviewed 1 week ago

I attended an event there. Just this passed weekend. The ballroom that it was held in was Awesome. Not only was the room very accommodative. the service of the each individual Tina, Cassandra, Usha, Lynn, Jamie, and Sam they catered to our every needs as for as more tea, more water, anything we asked for they were on it. I...

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Helpful?
Thank velmapennington
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for the kind review of our staff and the Holiday Inn Tyler So Broadway We value your comments and I will certainly pass them along to our staff. Our number one priority at our hotel is to ensure our guests have quality food and great service and an overall great experience. Come back and see us...

Flower Mound, Texas
Reviewed 2 weeks ago via mobile

We love the staff at this hotel. We have had 6 stays over the last three months. We always feel at home. Tina is great on the concierge lounge; she always has a glass of wine or beer for me after a long day. She goes out of her way to take care of us. Terry in the restaurant always...

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Helpful?
Thank breule
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your comments concerning the stay and your stay at the Holiday Inn Tyler So. Broadway in Tyler TX. I will certainly pass along your comments to our staff as they love knowing that they have made a difference in a guests stay at our hotel. We appreciate the feedback and hope to see you soon....

Reviewed 3 weeks ago via mobile

9th trip to Tyler & have stayed here each time. Great hotel & staff!! On a motor coach headed to First Monday Trade Days in Canton, Texas. Azalea trail was disappointing.. already finished blooming, but still enjoyed seeing the beautiful homes. Rose Garden in bloom & just beautiful!! Can't wait to go again in the fall.

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Helpful?
Thank Diane C
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you for your kind review of the Holiday Inn Tyler So Broadway in Tyler TX. We agree that it was very disappointing that the Azaleas bloomed early this year due to the warm weather we had been experiencing. I hope Canton Trade Days was enjoyable it is great fun shopping for wonderful bargains. We look forward to seeing you...

Little Rock, Arkansas
Reviewed 4 weeks ago

Another great year from the team at Holiday Inn South Broadway in Tyler Texas, who helped our company host training for 40 of our customers. I cannot thank Rebecca and Shelly's team enough for providing excellent rooms and classroom/banquet facilities during our two day training. Their organization of the rooms, classroom and meals was so well done I had a...

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Helpful?
Thank glshelton
HotelManagerHISB, General Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you so much for your comments regarding your stay at the Holiday Inn Tyler So Broadway We value your comments concerning our hotel and staff and I will be sure to pass along your comments to them. Thank you again, we look forward to hosting your group again in the future.

Louisburg
Reviewed 4 weeks ago via mobile

Really enjoy this hotel. The concierge level was a super surprise! Tina is welcoming and at the ready! We even timed our travel to enjoy a few minutes to relax! All staff through out this hotel appears to be well trained. Everyone was smiling and welcoming! Thank you Holiday Inn! Ed

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Helpful?
Thank souperdad
Jennifer H, Manager at Holiday Inn Tyler-South Broadway, responded to this review

Thank you Ed for your comments regarding Holiday Inn Tyler So. Broadway and our Staff. We are happy you were able to take a few extra minutes to relax and enjoy our Concierge Lounge. Here at Holiday Inn Tyler So. Broadway we pride ourselves on helping you feel right at home. I will be sure to pass your comments to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn South Broadway is Tyler's largest full service hotel and is the business traveler's first choice when choosing a hotel in Tyler. Winner of a "Best of 2009" award by Texas Meetings + Events Magazine, it is easy to see why we are the meeting planners first choice as well. Families love us because kids eat and stay free in our hotel! Pets are welcome too! Check out our Holiday Inn hospitality soon! ... more   less 

Additional Information about Holiday Inn Tyler-South Broadway

Address: 5701 S Broadway Ave, Tyler, TX 75703-4350
Region: United States > Texas > Tyler
Price Range: ₹ 7,190 - ₹ 10,364 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Tyler-South Broadway 3*
Number of rooms: 183
Reservation Options:
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Also Known As:
Holiday Inn Tyler-South Broadway Hotel Tyler
Holiday Inn Select Tyler
Tyler Holiday Inn
Hotel Style:
#1 Green Hotel in Tyler
#4 Business Hotel in Tyler
#9 Romantic Hotel in Tyler
#11 Family Hotel in Tyler
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Questions & Answers

Questions? Get answers from Holiday Inn Tyler-South Broadway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“they all seem to be good rooms”
velmapennington, 10 Apr 2017 | Read review
“there are plenty of eateries in the area and it is close to a shopping mall”
BHELLANGEL, 18 Jan 2017 | Read review
“Great location to good restaurants in the Tyler area.”
johnswinford, 9 Jan 2017 | Read review
“Good luck! I would suggest a roach free room.”
vicreaux, 15 Oct 2016 | Read review
“Rooms on the north side have drive up parking and building access.”
Kagatime, 7 Oct 2016 | Read review
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