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Courtyard Tyler

304 reviews
#15 of 37 Hotels in Tyler
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Traveller (23)
Room & Suite (14)
Dining (3)
Overview
  • Excellent64%
  • Very good21%
  • Average8%
  • Poor4%
  • Terrible3%
Travellers talk about
“front desk”(34 reviews)
“bistro staff”(4 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Suites
Fitness centre
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (304)Write a Review
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187
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All reviewsfront deskbistro staffstarbucks coffeemarriott brandparking lotthe check in processnice hotelcommon areasenjoyed my staybed was comfortableindoor poolgreat staydefinitely stay here againconvenient locationlobbypropertytx
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1 - 5 of 304 reviews
Reviewed 4 days ago

Worked with Alex in securing a meeting space for training of about 50 people. Her communication was prompt and she was able to tweak a few things for me very last minute to make it a stress-free experience! Hotel was clean, staff was friendly and...More

Thank juholt
Reviewed 3 weeks ago via mobile

We were on the 3rd floor and the sewage smell in the hall was overwhelming! We told the front desk that night, the clerk said the general manager told her to pour water down the drain at the ice machine. The clerk said, "This normally...More

Thank Christy A
Response from Chelsea B, Manager at Courtyard TylerResponded 3 weeks ago

Hi Ms. Christy, I am so sorry to hear that your stay with us was anything less than satisfactory. This is not how operate here at the Courtyard and I promise this will be used as a teachable moment with the appropriate departments to insure...More

Reviewed 16 January 2018

Stayed one night this weekend in Tyler and loved the room. It was soothing and comfortable with most modern conveniences. The hotel was quiet and the location proved very convenient to anything I needed. I understand the hotel was renovated earlier this year and I...More

Thank E_Leigh_12
Response from TylerHotelSales, Director of Sales at Courtyard TylerResponded 17 January 2018

Dear E_Leigh_12, Thank you for your feedback regarding your recent stay with us! While our rooms do not have the USB plugs, we do have the full outlets that are available to charge any electrical device. We will be sure to share the feedback with...More

Reviewed 18 December 2017

Reserved two rooms, one was occupied for 4 days, the other for 6 day. I found it ironic that the bathroom doors in both rooms could not be shut, latched or locked. The 110 v receptacle between the beds in one of the rooms was...More

Thank nova196669
Response from TylerHotelSales, Director of Sales at Courtyard TylerResponded 18 December 2017

Dear nova196669, Thank you for your comments regarding your recent stay with us! We are disappointed to hear that you encountered issues during your stay within your guest room & bathroom. Please know that we have shared your feedback with the appropriate departments to be...More

Reviewed 6 December 2017

This hotel is located in the fastest growing area of South Tyler. You can get pretty much anywhere in Tyler in just a few minutes and many great shopping and food options are within a couple of minutes from your door.More

Thank slmnsam
Response from TylerHotelSales, Director of Sales at Courtyard TylerResponded 8 December 2017

Dear slmnsam, Thank you for your feedback regarding your recent stay with us! We appreciate your comments & are glad to hear that the location was great for you with the food and shopping options. Thank you again for taking the time to give us...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Self-Serve Laundry
Multilingual Staff
Conference Facilities
Dry Cleaning
Banquet Room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Restaurant
Details
Price range
US$ 102 - US$ 176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Tyler
#8 Business Hotel in Tyler
Room types
Family Rooms, Non-Smoking Rooms, Suites
Details
Price range
US$ 102 - US$ 176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Tyler
#8 Business Hotel in Tyler
Room types
Family Rooms, Non-Smoking Rooms, Suites
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Traveller (23)
Room & Suite (14)
Dining (3)
Questions & Answers
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Room Tips
"I have no idea how to help out on this one. Sorry."
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"Stay far away. I'm sure there are other better holes in the area."
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"go to a different hotel!"
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"We were in 231, which had a view of the a/c units. I think the next room would have been a little quieter..."
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