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Hilton Garden Inn Tyler

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Traveller (45)
Room & Suite (24)
Dining (7)
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Overview
  • Excellent66%
  • Very good20%
  • Average7%
  • Poor4%
  • Terrible3%
Travellers talk about
“covered parking”(9 reviews)
“front desk”(60 reviews)
“adjustable beds”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Tyler
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Tyler
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (647)
There are newer reviews for Hilton Garden Inn Tyler
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Traveller rating
413
134
48
30
21
Traveller type
Time of year
LanguageEnglish
413
134
48
30
21
Show reviews that mention
All reviewscovered parkingfront deskadjustable bedswalking pathgreat hotelomeletthe hotel staffbreakfast buffetstaff was very friendlynext morningrooms are spaciousrestaurants and shoppingwould definitely stay here againclean hotelenjoyed my stayhot tubbusiness trip
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71 - 75 of 646 reviews
Reviewed 15 August 2017

The facility was nice and well kept. The room was clean but average. The bed was touted as a sleep number bed. The bed was very uncomfortable on any setting. I have never seen a true sleep number bed that does not plug into the...More

Review collected in partnership with Hilton Garden Inn
Thank 710drewp
Response from Kimberly K, Director of Sales at Hilton Garden Inn TylerResponded 18 August 2017

710drewp, Thank you for taking the time to leave us a review. I am sorry to hear you were unhappy with your bed. Our beds are the Sleep system beds. There is a dial that controls air pockets to inflate and deflate based off of...More

Reviewed 14 August 2017

stayed at hotel, had two stains clearly visible on bed sheets. had to have hotel staff come at night when i found them and have them changed. i ended up changing them myself. lol i got no tip.you expect in a hilton not to have...More

Review collected in partnership with Hilton Garden Inn
Thank I9211WWdaleh
Response from Kimberly K, Director of Sales at Hilton Garden Inn TylerResponded 18 August 2017

I9211WWdaleh, I am so sorry to hear of your bad experience. We strive at The Hilton Garden Inn to provide the best service. I will address the issues you had with staff members so we may correct this and serve you better the next time...More

Reviewed 13 August 2017

Excellent staff- the quality of staff reminds you of a very high end hotel. Thisbhotel backs up to a wooded walking/ running path along a stream. Very pretty park experience. The landscaping at the hotel is beautiful. Breakfast was awesome! Just wish the blankets/pillows were...More

Review collected in partnership with Hilton Garden Inn
1  Thank Traci E
Response from Kimberly K, Director of Sales at Hilton Garden Inn TylerResponded 18 August 2017

Thank you for taking the time to leave us a review. We are happy to hear you enjoyed your stay at the property. We look forward to welcoming you back in the future.

Reviewed 8 August 2017

I booked early and my total including taxes was 262.75. When I arrived they charged me 312.00 and change. Not staying there anymore. Rooms were clean but disappointing for what they charged. Staff was not overly friendly either.

Review collected in partnership with Hilton Garden Inn
1  Thank laurieh164
Reviewed 7 August 2017

I've got everything I expected and more, good location, rooms are clean and the staff is very helpful. Spacious and good rooms. Good restaurant and breakfast. I recommend this hotel. One of the best in Tyler.

Review collected in partnership with Hilton Garden Inn
1  Thank gunnarks
Response from Kimberly K, Director of Sales at Hilton Garden Inn TylerResponded 18 August 2017

Thank you for taking the time to leave us a review. We are happy to hear you enjoyed your stay at the property. We look forward to welcoming you back in the future.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 104 - US$ 226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Tyler
#3 Romantic Hotel in Tyler
#7 Business Hotel in Tyler
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 104 - US$ 226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Tyler
#3 Romantic Hotel in Tyler
#7 Business Hotel in Tyler
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (45)
Room & Suite (24)
Dining (7)
Pool & Beach (4)
Business Centre & Event Rooms (14)
Questions & Answers
Ask a question
4ustra1ia
30 December 2015|
Answer
Response from Jackiea914 |
I am not sure, try calling the hotel
0
Votes
mfillers
22 December 2015|
AnswerShow all 5 answers
Response from Gregory P | Reviewed this property |
If you are a Hilton Honors member with some level of status, they will often give you free breakfast coupons upon check-in.
0
Votes
Room Tips
"we stayed on the 3rd floor room was very nice close to elevator however we never heard any traffic from it"
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"seen to be all good rooms and quite"
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"short walk or long hallways to many rooms on both floors"
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"stay away from this if you want a good sleep"
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