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Hilton Garden Inn Tyler

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#4 of 38 Hotels in Tyler
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Tyler
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523 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Tyler
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Showing 522: English reviews
Houston, Minnesota
Reviewed 3 weeks ago via mobile

From the time we walked in the door Ben was a nice as you could ask for he was happy to see us. He went out of his way to make sure we had every thing we needed . Breakfast was excellent cook to order everything was fresh and very clean and food came out fast best omelet I have...

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Helpful?
Thank 45Many
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Thank you for your great review! We look forward to seeing you in Tyler again!

St. Charles, United States
Reviewed 3 weeks ago

I really enjoyed my stay, the hotel staff was especially accommodating and the hotel it'self was very nicely updated. I was especially impressed with how fast they checked everyone in, at the time of my group check in there had to be well over 30 people checking in and they made the process very easy and fast. I would highly...

Review collected in partnership with Hilton Garden Inn
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Thank Y4411JXemmac
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Thank you very much for the awesome compliments! We hope you choose us for your next stay in Tyler.

Portland, Oregon
Reviewed 3 weeks ago

No concerns at all with my stay at this hotel. Quiet, clean, as expected for Hilton Garden Inn. Close to family which was the primary reason for my choice. Recommended by family member who travels a lot. Will stay again when I'm in Tyler.

Review collected in partnership with Hilton Garden Inn
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Thank beejhan
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Thank you for taking the time to review our property. We are happy to hear you enjoyed your stay and hope to see you again!

Longview, Texas
Reviewed 4 weeks ago

The check in was ok. The room was nice. But the water was cold and the prices for food and drinks was down right out of line. Three dollars for a bag of popcorn? Get out of here. They should really look to treat their customers better

Review collected in partnership with Hilton Garden Inn
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Thank sirjeremyj
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear Jeremy: I am so sorry that we did not meet your needs during your stay. Here at Hilton Garden Inn we strive to make every stay the best stay. I hope you give us another chance and choose us next time your in town.

Lake Worth, Florida
Reviewed 4 weeks ago

Hotel staff did a great job helping people who did not have hot water for two days. I was fortunate to have hot water in my room. While waiting my turn at the front desk. When the guests were not satisfied with the compensation made by the hotel to appease the situation the man behind the counter handled himself very...

Review collected in partnership with Hilton Garden Inn
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Thank dianej716
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear Diane: Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

Dallas, Texas
Reviewed 4 weeks ago

The hotel and staff are wonderful. Very clean and tidy rooms and bathrooms. Lobby & common areas are clean and inviting. Every staff member we interacted with was very helpful and friendly. The breakfast was great, even with the number of people.

Review collected in partnership with Hilton Garden Inn
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Thank Reenie567
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear Reenie: Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

Donie, Texas
Reviewed 4 weeks ago

Trip to Tyler. Stayed there many times , worst trip by far. Same staff around restaurant/bar, they continue to provide excellent service. Man & woman at front desk , terrible service. I probably will not return.

Review collected in partnership with Hilton Garden Inn
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Thank tommieo2017
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear Tommie: I am so sorry that we did not meet your needs during your stay. Here at Hilton Garden Inn we strive to make every stay the best stay. I hope you give us another chance and choose us next time your in town.

Plano, Texas
Reviewed 4 weeks ago

THis was a great place to stay in this area. The staff was very friendly and accommodating. THe hotel was very clean, easy to get to and more amenities than I would expect. Even the pool which is sometimes iffy at hotels was very clean and inviting. Love having free internet as a Hilton member.

Review collected in partnership with Hilton Garden Inn
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Thank retireingtraveler
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear Retireingtraveler: Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

Lake Charles, Louisiana
Reviewed 5 weeks ago

Final price was so much higher then quoted and didn't get resolved. Rooms filthy. Beds were so uncomfortable. Housekeeping spoke no English so I couldn't get my filthy room resolved. People running in halls till 3am and management did nothing about it.. They were out of all there breakfast food over an hour before they closed and wouldn't cook any...

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Thank shanebeth8108
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear Shane: I am so sorry that we did not meet your needs during your stay. Here at Hilton Garden Inn we strive to make every stay the best stay. I hope you give us another chance and choose us next time your in town.

tyler, United States
Reviewed 5 weeks ago

Took the family of 7 to the Hilton for some in-door swimming over Presidents' Day weekend 2 queen 2 bed rooms. The only hitch was the original rooms were not adjoining. The front desk staff fixed that in a jiffy. Everyone was courteous polite and child friendly (my 5 ages 12-2) can be more than a handful Kudos to Hilton...

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Thank John S
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear John: Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Tyler is set just five miles south of the city center, just off Highway 69, is in the heart of Tyler’s southern business district, and near the Tyler Rose Garden. The Great American Grill® serves up a hot cooked-to-order breakfast each morning and hearty American dishes for dinner and evening room service. Enjoy complimentary high-speed internet. Host a meeting or banquet in 3,000 sq. ft. of function space and utilize the services in our 24-hour business center. Rejuvenate in the indoor pool, or work out in the fitness center. ... more   less 

Additional Information about Hilton Garden Inn Tyler

Address: 220 E Grande Blvd, Tyler, TX 75703-4276
Region: United States > Texas > Tyler
Price Range: ₹ 7,003 - ₹ 14,856 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Tyler 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hilton Garden Inn Tyler Hotel Tyler
Hotel Style:
#3 Romantic Hotel in Tyler
#3 Family Hotel in Tyler
#7 Business Hotel in Tyler
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Tyler staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Hilton Garden Inn Tyler staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is some street noise from Broadway, so you may ask for a room on the other side of the hotel.”
 of 5 bubbles TX2OH, 28 Mar 2017 | Read review
“Ask for a room on the east side to cut down on traffic sounds”
 of 5 bubbles RandyB22, 27 Mar 2017 | Read review
“2 sides are along the trail not the road, see hotel on google maps”
 of 5 bubbles 552kellyb, 19 Mar 2017 | Read review
“3rd floor facing away from the main road. very quiet and you had a view of the sunrise.”
 of 5 bubbles 574irenea, 7 Feb 2017 | Read review
“Central to lobby is quieter”
 of 5 bubbles fivosgirl, 9 Oct 2016 | Read review
5 of 5