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Hilton Garden Inn Houston/The Woodlands

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Hilton Garden Inn Houston\/The Woodlands
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539 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Houston/The Woodlands
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Showing 509: English reviews
Plantation, Florida
Reviewed 29 June 2016

I really enjoyed my stay at yhe Hilton Garden Inn in The Woodlands. The hotel is immaculate and the staff is friendly and courteous. I was in The Woodlands on business and this hotel is perfectly situated.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank philo135
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear philo135, Thank you for your kind words about our property. We take a lot of pride in the work that we do hear, and I thank you for recognizing that. I hope that you choose to stay with us again when you travel on business. We are also just 2 blocks away from one of the best outdoor venues...

Brussels, Belgium
Reviewed 27 June 2016

I stay at this hotel quite regularly, and I was disappointed to notice a few changes this time round. At check in my room rate was not confirmed to me, and the breakfast coupons which were included in my rate were not provided. I had to ask for both of these, which shouldn't happen. I was with a group of...

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Helpful?
Thank John B
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear John B, Thank you for being such a loyal customer. I am disappointed to hear that you were not accommodated as well this stay as you have been in the past. While we are making changes that assure compliance with Hilton Garden Inn brand expectation, there is no excuse for not being warmly welcomed or receiving rate confirmations and...

rolla
Reviewed 27 June 2016

Stayed here 5 nights. I always appreciate Hilton Garden Inn's when I can arrange to stay there. The room was very comfortable.. Staff was superb and the food so good I ate there almost every night. It is a solid place to stay with good food. The only thing is that management needs to buy a new printer/scanner. The printer...

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Helpful?
Thank babeol
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear babeol, Thank you for your review of our superb staff and the food quality at the hotel. I anticipate that we will get even better as I have hired on an Assistant General Manager with an impressive culinary background. As for the business center, thank you for bringing it to my attention as this is the first time I...

Reviewed 26 June 2016 via mobile

Great service. We were greeted every time we left and entered. It was perfect for our girls night in. Perfect location to restaurants and shops. Extra items requested were brought immediately. Will definitely stay again!

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Helpful?
Thank Marlana B
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear Marlana B, Thank you so much for the stellar review. I am glad to hear that we were able to help make your girls night out a success. We look forward to hosting you again in the near future. Best Regards, Gabriel Wall

Reviewed 22 June 2016

We've stayed here often and will probably stay here again. Close to Market Square and Mitchell Pavilion. Nice place, clean, good staff willing to help with directions, etc.. The Woodlands is a great place to visit and this is one of the more convenient places to stay.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank tobiec160
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear tobiec160, Thank you so much for you kind words. I am glad that you found our staff to be helpful and the hotel clean. We will be excited to have you back and look forward to earning a 5-star rating from you next time. Best Regards, Gabriel Wall

Missouri City, United States
Reviewed 21 June 2016

Great location across from the mall and walking distance to Cynthia Woods Pavilion. Attentive staff and nice rooms. Good breakfast which is UNDER advertised. Ask about it! Hot Tub and Pool need better maintenance but overall nice property.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Douglas A
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear Douglas A, You are absolutely right, we have a great breakfast that is under advertised. I am currently working with my restaurant team and front desk to better introduce our guests to our great dining options in the hotel. we are also working to add even more value into our restaurant by creating a more exciting breakfast experience. I...

The Woodlands, Texas
Reviewed 20 June 2016

We have stayed here in the past, we had to revisit due to our A/C breaking at our home. When I entered the room the closet doors were off their track and the glass/mirror was cracked. Later in the evening our dog (10#) found a needle under the bed. It appeared to be possibly a finger prick / diabetic testing...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Rae L
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear Rae L, I cannot apologize enough for the issues that you experienced at our hotel and that it was not swiftly resolved by our staff. I am happy that I was able to intervene and do the right thing for you and I have addressed both of these issues with our housekeeping leadership team so that we do better...

Southampton, United Kingdom
Reviewed 19 June 2016

The hotel is well kept, neat and tidy and the staff friendly, courteous, helpful and efficient. The rooms are large and spacious with plenty of amenities with the notable exception of a minibar. Your room will have a fridge in it but it isn't stocked so it might be worth stopping somewhere and buying some drinks to put in it...

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Helpful?
Thank Mark L
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear Mark L, Thank you for your very positive and detailed review. I am glad that you find us to be priced competitive for the area as we know that overall the Woodlands can usually carry higher rates than the surrounding area. Although we do not have minibars, we have several options, including alcohol, available in our Pavilion Pantry that...

Reviewed 18 June 2016

Our company recently rented a meeting room for five days. During this time every member of the Hilton staff went out of their way to make our stay the very best they could provide.. Special thanks to Banquet Director Ramona who was as friendly, courteous and professional as any we have ever dealt with. Ramona is a credit to the...

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Helpful?
Thank Phil F
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear Phil F, Thank you for your recognition of Ramona. She is truly a gem and we love having her as part of our team. She is every bit as accommodating with her team members as she is with guests. We know that our guests can book meetings and rooms pretty much the same anywhere, but it is our staff...

San Antonio, Texas
Reviewed 15 June 2016

Excellent location with a lot of amenities within walking distance including the woods pavilion concert venue. Convenient to the freeway for easy access to Houston for additional activities. Had an issue with noise on the second night, a rowdy group returned from another concert and were noisy until 2 am.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank J124OWjamess
Gabriel W, General Manager at Hilton Garden Inn Houston/The Woodlands, responded to this review

Dear J124OWjamess, I am happy to hear that you enjoyed your stay and found it convenient to all of your needs. I truly apologize that the tranquility of your stay was disrupted by unruly guests. This is not the standard for our hotel, and we will always address any disruptions as needed to maintain the peace and quiet you expect...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Houston/The Woodlands hotel is in the peaceful northern Houston suburb of The Woodlands. It is near local companies, such as Chevron Phillips Chemicals and Anadarko Petroleum, and attractions, such as the Woodlands Mall and Waterway Square. The hotel rooms and suites have an adjustable bed, free WiFi, 32-inch LCD TV, refrigerator, and microwave. There’s also a fitness center, outdoor pool, business center, meeting room, and onsite restaurant. The Great American Grill offers breakfast, dinner, and evening room service. ... more   less 

Additional Information about Hilton Garden Inn Houston/The Woodlands

Address: 9301 Six Pines Dr, The Woodlands, TX 77380-1489
Region: United States > Texas > The Woodlands
Price Range: ₹ 7,529 - ₹ 19,314 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Houston/The Woodlands 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Hilton Garden Inn Houston/The Woodlands Hotel The Woodlands
Hilton The Woodlands
The Woodlands Hilton
Hotel Style:
#2 Business Hotel in The Woodlands
#2 Romantic Hotel in The Woodlands
#2 Family Hotel in The Woodlands
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Houston/The Woodlands staff and other travellers.
3 questions
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Los Angeles, California, United States
over a year ago
22 days ago
Houston, Texas
over a year ago

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Questions? Get answers from Hilton Garden Inn Houston/The Woodlands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor away from elevators. Fourth floor has smoking rooms.”
 of 5 bubbles gottafly2stsomewhere, 8 Mar 2017 | Read review
“Top floor, 4th was very quiet.”
 of 5 bubbles LAWork2Travel, 24 Oct 2016 | Read review
“Stayed on ground level, room 128 had trees outside window, very private.”
 of 5 bubbles babeol, 26 Jun 2016 | Read review
“AC Has Issues”
 of 5 bubbles latraveler393, 6 Jun 2016 | Read review
“Had woods view on even numbered rooms which was peaceful. Otherwise youoverlook the parking lot”
 of 5 bubbles 1963hill, 15 May 2016 | Read review
5 of 5