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We are still here!!! Will see how breakfast is in the morning.
When we arrived we saw the pool literally filled with children. Water all over the floors which made me think this is dangerous!! Liability issue was my first thought!!
Staff was great !!!Rooms...More
Management response:Responded yesterday
Thank you for your response. Our in door pool is very popular especially during the weekend hours. The staff does a great job of providing excellent customer service at all times. We hope to see you again when your travel brings you back to the...More
I have been staying at Marriotts for 20 years and still prefer this company for consistency! Last night was the worst night in my 20 years due to a sunken, useless mattress in room 220. Had I checked before going to bed I would have...More
Thank Frank B
Response from martha h, Manager at Fairfield Inn & Suites Houston The WoodlandsResponded 6 days ago
Thank you for taking the time to provide us with feedback. We will look into this issue. We strive to achieve excellence at all of our hotels and we do apologize for your experience.
The hotel is very difficult to find if arriving from the south. The lobby and eating areas are nice enough, and the staff eager to be helpful. However, the hotel was not clean. Upon arrival, we encountered trash in the window ledge in the stairwell,...More
1 Thank FarmRoadDriver
Management response:Responded 3 weeks ago
On behalf of the entire Fairfield Inn and Suites by Marriott in The Woodlands, Texas I want thank you for staying with us. I also want to thank you for your review. We use comments like yours to improve on a daily basis....More
It was a weekend getaway stay. Cindy at the front desk was very nice and helpful. She was able to tell me where to turn after getting off the elevator. That might sound like a small thing, but these kind of things make a stay...More
1 Thank Came210786
Response from Diana D, General Manager at Fairfield Inn & Suites Houston The WoodlandsResponded 5 July 2017
First of all: the hotel is very hard to find. I have arrived there during day time (mid afternoon), and I drove back and forth, God only knows how many times. Tried to get to the hotel from different directions. Best way to get to...More
Management response:Responded 22 June 2017
I truly apologize for the inconvenience in trying to locate our hotel. I have recently taken over the property and will be making many improvements. Your feedback is important and will help us improve in all areas. I hope you give us another opportunity as...More
US$ 101 - US$ 134 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from Mickey R | Property representative |
Hi! There is two places to run really close to us less than half a mile from us about a 5 minute drive. One track is at College Park High School & the other is at Lone Star College. Both locations are great to run their... More
Hi! There is two places to run really close to us less than half a mile from us about a 5 minute drive. One track is at College Park High School & the other is at Lone Star College. Both locations are great to run their track without traffic interruptions. Should you need anything further, please feel free to reach out again.
Thank you & hope to be able to serve you soon!
They will only charge your card if you buy, destroy, steal, etc. I have had hotels charge my card after my departure for things I didn't get, but they always take them off. So, be sure and check your card for charges for... More
They will only charge your card if you buy, destroy, steal, etc. I have had hotels charge my card after my departure for things I didn't get, but they always take them off. So, be sure and check your card for charges for at least a couple of months. If anything shows up just call the hotel and they will fix it.