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Residence Inn Dallas Plano/The Colony

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Residence Inn Dallas Plano\/The Colony
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106 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Dallas Plano/The Colony
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Showing 103: English reviews
Houston, Texas
Reviewed 19 August 2015 via mobile

Stayed two days and had a great time! The hotel is located next to Cascade Park, perfect place to walk your dog or play with the kids and just minutes from the Stonebriar mall. The staff is so welcoming and attentive to any needs. I gotta mention Mrs. Elise, Mrs.Jasmine and Mr.Rey,Mrs.Stacy and Mr.Edgardo for their hard work and kindness....

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Helpful?
Thank sweetbabies2
MCicutto, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Thank you so much for your kind words. We are so glad that you had a great time and were made to feel like king/queen during your stay. The front desk team members that you identified are absolutely the best, and we appreciate you recognizing them, and I will share your wonderful comments with all them. We are glad you...

Plano
Reviewed 30 July 2015

Had stayed at hotel multiple times as i had brought out my wife and our first child for several week long stays to look at homes and get a feel for where I want to live. When I made the reservations, I INSISTED I needed the one bedroom suite as we need to have the ability to put our daughter...

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Thank RezaDu
MCicutto, Manager at Residence Inn Dallas Plano/The Colony, responded to this review

RezaDu, I am sorry to hear that your visit to our hotel over a year ago, was not to your satisfaction. I understand how frustrating that must of been. I apologize that we can't speak to the situation that occurred 13 months ago, however I would certainly like to discuss the issue and see what we can do to help...

Austin Texas
Reviewed 15 July 2015

Awesome residence in with excellent people. Have never had a bad room or stay in this location. Free and excellent breakfast with numerous selections. Outdoor area has pool, basketball court and a grill! Large comfortable lobby

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Thank lornem
MCicutto, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Lornem, We are so glad that you were able to enjoy some of the amenities available at the Residence Inn and were able to interact with our fantastic hotel team. Thank you so much for telling us about your stay and sharing your experience with others.in The Colony I will be certain to pass on your kind words to the...

Copperas Cove, Texas
Reviewed 15 July 2015

I came here last year with the AAU Basketball team for a tournament in Frisco. I received the same outstanding service as before. The breakfast was above most hotels because of the quality. The front desk went well above their call of duty to accommodate us. My hats off to a consistent and outstanding hotel. Thanks again for a job...

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Thank Ken H
MCicutto, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Dear Ken. We appreciate you taking the time to tell us about your experience at the Residence Inn during eth tournament. We enjoy taking care of the teams that visit us each weekend and are especially proud of our Front desk and breakfast Team. They have a tremendous impact on our guest's experience and enjoy taking care of each and...

Reviewed 8 July 2015 via mobile

Great three day stay. 4 and 5 year old grandkids were with us. Highly recommend. Will be back again. Staff was great. We bq shrimp and steaks on their grill. Hotel had food in the evening. I gave the staff the list of food we needed and they shopped for us without extra cost.

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Thank Eddie A
MCicutto, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Eddie, We are so glad that you enjoyed your stay with us, and you and your grandkids were able to enjoy the hotels amenities. The grill is a great place to make your stay feel more like home and entertain. The complementary shopping service is something we do on a regular basis and know that it’s one less thing to...

Reviewed 12 June 2015

We stayed memorial weekend for a basketball tournament for a night. The only comment I have to make is breakfast. There was an hour left for breakfast, and they were out of the eggs and a few other items. We and some other guests had to wait for a while for them to put more out. While we waited, I...

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1Thank 775shirleyt
MCicutto, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

ShirleyT, Thank you for taking the time to inform us about your "comfortable stay" and of the wait for breakfast during the holiday weekend. We should have been better prepared for the timing of the basketball teams enjoying the complimentary at the same time. I can assure you that this is not a common occurrence and we certainly hope you...

Reviewed 10 June 2015 via mobile

This was my first time staying at this Marriott property for a business trip. My room was clean and the front desk staff friendly. The free breakfast was an added bonus. I will most certainly stay at this hotel on my next trip to Plano.

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Thank Comm007guy
MCicutto, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

We are glad that you selected our hotel for your recent stay and happy to hear kind words about the friendly Residence Inn team and the cleanliness of the hotel. The breakfast is a great amenity and we look forward to having you back as our guest.

Reviewed 7 June 2015 via mobile

My husband and I stayed for our anniversary weekend. We stayed in a junior suite snd the room was nice and clean. All went well until our last night there I woke up at 3am to a cockroach trying to crawl in my ear! I was freaked out. I couldn't sleep after that. If we weren't leaving the next morning...

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Thank PRAJJones
MCicutto, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Thank you so much for taking the time to tell us about your experience on your visit to the Colony. We are glad that you selected our hotel to celebrate your Anniversary. I apologize that the experience was impacted by an irritant, and that it was not convenient to move into another room so that you could enjoy the rest...

San Carlos de Bariloche, Argentina
Reviewed 27 May 2015

This is a nice place, well located, clean, organised with a good breakfast. My only complaint is plastic cutlery and plates and cups for breakfast - its a hotel not a fast food joint. Bad for the environment and significantly cheapens the place!!!

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Thank Sam2803
MCicutto, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Thank you so much for positive comments about your recent experience at the Residence Inn earlier this mo0nth. We are so glad that you selected our hotel on your visit to The Colony. While we do offer both types of flatware for breakfast, during peak times we may have been washing the silverware. Please don't hesitate to ask the breakfast...

Austin, Texas
Reviewed 26 May 2015

This Residence Inn is in a good location for anyone visiting Plano. There is construction going on on the freeway by the hotel but it was not disturbing. If you are traveling for business beware that this hotel is pet-friendly and if you are unlucky enough there could be a lonely Fido in a room close by which would interfere...

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Thank WCup_dreaming
MCicutto, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Thank you for taking the time to comment on your stay at the Residence Inn this month. The team works very hard to ensure you have a great experience. Many of our guests are relocating to the area, and as their home away from home, we have many four legged friends as well. I apologize that we were not able...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Experience the brand new Residence Inn by Marriott Dallas Plano/The Colony hotel where we have perfected the extended stay experience. This all-suite The Colony, Texas hotel is situated in the heart of The Colony, TX just 2 miles to Legacy Park home to Frito-Lay, JC Penney, Stonebriar Mall, The Shops at Legacy & EDS HQ in Plano, and Nebraska Furniture Mart. Residence Inn by Marriott The Colony hotel is only minutes to Pizza Hut Park, Dr. Pepper Stars Center, Five Star Park, The Tribute Golf Club and the cities of Plano, Frisco and Dallas, Texas. Pamper yourself with the space you need in our contemporary suites with fully equipped kitchen, living area and free high speed internet. Start your day right with a free hot, buffet breakfast. ... more   less 

Additional Information about Residence Inn Dallas Plano/The Colony

Address: 6600 Cascades Court, The Colony, TX 75056
Region: United States > Texas > The Colony
Price Range: ₹ 6,284 - ₹ 13,942 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Dallas Plano/The Colony 3*
Number of rooms: 102
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Also Known As:
Residence Inn Dallas Plano/The Colony Hotel The Colony
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Dallas Plano/The Colony staff and other travellers.
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4 months ago

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Questions? Get answers from Residence Inn Dallas Plano/The Colony staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter rooms are on the 4th floor -- no jumping kids above you :-)”
 of 5 bubbles 621cindim, 6 Oct 2016 | Read review
“If you are going to cook bring your favorite spices.”
 of 5 bubbles 20ronp, 24 Jul 2016 | Read review
“I was in the front, 3rd floor in a room that overlooks the pool and highway which was okay. I do not know what the view is from rear rooms.”
 of 5 bubbles Joanna3333, 22 Oct 2015 | Read review
“Nice rooms with kitchen”
 of 5 bubbles Yoges08, 9 Oct 2015 | Read review
“pick rooms facing north away from Highway 121”
 of 5 bubbles RezaDu, 29 Jul 2015 | Read review
5 of 5