We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The room itself was nice and pretty clean. Took me a minute to find the towels since they were hidden behind the bathroom door. I booked this place since it was bigger and slightly outside of Dallas hoping it would be quieter than other places....More
Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded 28 August 2017
Dear Platinum at Multiple,
Thank you staying with us and informing us about your stay. We apologize for the inconvenience of the younger guests that were here for a tournament. We do have teams sign house rules, that include the topic of noise and hours...More
We stayed there in a 2 bedroom suite with my husband and 3 small kids on 23rd - 25th July. On 25th afternoon when we checked out, unfortunately I left a bag of shopped items from Allen mall worth around $500 with everything labeled. On...More
Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded 7 August 2017
We were pleased that you selected our hotel for your stay in the Colony, however we are disappointed to hear of the situation with your misplaced shopping bag. We do not have a history of issues and most often times the missing item...More
Spacious and well laid out-good floor-plan.
Bed was comfortable.
There was lots of counter space, cubbies and drawers in the kitchen and bathroom vanity to put "stuff"
Nice variety and well maintained.
Outside, interior and our room was noticeably clean.
Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded 31 July 2017
We appreciate the detailed review of your stay with us here. The team here works hard to make sure that our guests have a great experience and your comments are what motivates us even more. They work hard to keep the hotel clean...More
My family and I chose this Residence Inn because it was close to several places that we were planning to visit as part of our trip to Texas especially the National Video Game Museum and the Dr. Pepper Ballpark.
My niece and nephew enjoyed playing...More
Thank Katie B
Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded 19 June 2017
We appreciate you taking the time to write about your experience at the Residence Inn. We were glad to hear that you and your family were able to visit some great attractions, close to the hotel and also utilize the amenities we have on...More
In town to bring our 5 month old baby to meet friends. The King suite was set up nice and comfortable. Loved the fully stocked kitchen. Hotel is dog friendly and has a dog park. We travel everywhere with our dog, so we loved this....More
Thank Jenny D
Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded 23 May 2017
Thank you for the great feedback, we are so glad to be part of your trip to introduce your newborn to friends. The newly opened dog park is a great addition to the property and am happy to here you were able to take...More