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3/12/2017 4/12/2017
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    Residence Inn Dallas Plano/The Colony

    6600 Cascades Court, The Colony, TX 75056
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    3/12/2017 4/12/2017
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    US$ 121
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    Traveller (32)
    Room & Suite (30)
    Dining (3)
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    • Excellent53%
    • Very good26%
    • Average12%
    • Poor4%
    • Terrible5%
    Travellers talk about
    “front desk” (17 reviews)
    “bedroom suite” (4 reviews)
    “full kitchen” (5 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
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    3 Dec4 Dec
    1 room, 2 adults, 0 children
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    Reviews (119)
    Traveller rating
    Traveller type
    Time of year

    1 - 5 of 116 reviews

    Reviewed 1 week ago

    First, the hotel is nice and the rooms are nice as well. My issue was more with the staff. My initial contact was met with an unfriendly person lacking interpersonal skills. Overall, more time was spent telling me what "could not" be done rather than...More

    Thank IcebergSlim06
    Reviewed 18 August 2017

    I travel to Plano on business once per month. The Residence Inn, the colony is my preferred destination. It is a newer property with nicely outfitted rooms. The front staff is excellent and dedicated to a good stay experience. I enjoy the evening social with...More

    Thank Carguy1000
    Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded 24 August 2017

    Dear Carguy1000, We appreciate you taking your time to write about your experiences at the Residence Inn. Understanding that you have a variety of choices to stay while you visit the Colony, and you elect to stay with us, means a lot to the team...More

    Reviewed 9 August 2017 via mobile

    I stayed here for one night. The room was large with a kitchen, living room etc. The bathroom was pretty basic and dated; however the overall layout was good. Breakfast was standard Marriott and the offering was ok. The only issue I had was the...More

    Thank flyboy1000
    Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded 9 August 2017

    Dear Flyboy1000, Thank you for taking the time to inform us about your stay. We are glad to have been your hotel of choice on your visit to the Colony. Jeana, the Front Office Manager is a great asset to the hotel, and we are...More

    Reviewed 8 August 2017

    The room itself was nice and pretty clean. Took me a minute to find the towels since they were hidden behind the bathroom door. I booked this place since it was bigger and slightly outside of Dallas hoping it would be quieter than other places....More

    Thank PlatinumAtMultiple
    Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded 28 August 2017

    Dear Platinum at Multiple, Thank you staying with us and informing us about your stay. We apologize for the inconvenience of the younger guests that were here for a tournament. We do have teams sign house rules, that include the topic of noise and hours...More

    Reviewed 6 August 2017 via mobile

    We stayed there in a 2 bedroom suite with my husband and 3 small kids on 23rd - 25th July. On 25th afternoon when we checked out, unfortunately I left a bag of shopped items from Allen mall worth around $500 with everything labeled. On...More

    Thank mrs_nabil
    Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded 7 August 2017

    Mrs. Nabil, We were pleased that you selected our hotel for your stay in the Colony, however we are disappointed to hear of the situation with your misplaced shopping bag. We do not have a history of issues and most often times the missing item...More

    Awards & Recognition
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Hot Tub
    • Price range
    • US$ 100 - US$ 199 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 102
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Hotels.com, Booking.com, Priceline, Cancelon, Hotwire and TripOnline SA so you can book your Residence Inn Dallas Plano/The Colony reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • The Colony
    • Also Known As
    • Residence Inn Dallas Plano/The Colony Hotel The Colony
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    Traveller (32)
    Room & Suite (30)
    Dining (3)
    Pool & Beach (2)
    Hotel & Grounds (29)
    Bathroom (2)
    Business Centre & Event Rooms (1)
    NYLO Plano at Legacy
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    3.34 km away
    Homewood Suites by Hilton, Dallas-Frisco
    714 reviews
    4.92 km away
    Nearby Restaurants
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    Tony's Pizza & Pasta
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    1.59 km away
    Nearby Attractions
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    Ask a question
    Questions & Answers
    10 August 2017|
    AnswerShow all 3 answers
    Response from mike c | Property representative |
    Greetings, I can be reached in the office at 214-469-2525. I will be on vacation the 11th thru the 21st, and AJ Delarosa will be here in my absence.
    Heather A
    13 November 2016|
    Response from mike c | Property representative |
    Our gust laundry is $2.00 per load for the washer and $2.00 per load for the dryer. I hope this helps, we look forward to having you as our guest.
    Room Tips
    "Get a room not facing the highway."
    Read review
    "I would request a room that doesn't face the direction of the outdoor music venue."
    Read review
    "We were next to highway but room was still quiet."
    Read review
    "Quieter rooms are on the 4th floor -- no jumping kids above you :-)"
    Read review
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