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Fairfield Inn & Suites Dallas Plano/The Colony

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Traveller (20)
Room & Suite (19)
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Overview
  • Excellent46%
  • Very good33%
  • Average14%
  • Poor4%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Reviews (100)
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21 - 25 of 98 reviews
Reviewed 17 August 2016

The hotel has good parking, a nice lobby, very helpful and friendly front desk staff. The room is very basic, we had a double queen. I should have looked at the room description more carefully, as the bathroom only had a shower. We have a...More

2  Thank Vaison
Response from mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The ColonyResponded 18 August 2016

Dear Vaison, Thank you for taking time to tell us about your stay. We appreciate your comments, and are glad that you enjoyed your stay. We do have an amazing front desk team and they like nothing more than to hear they assisted in making...More

Reviewed 15 August 2016

I stayed here at a recent location as it was recommended by our company travel agent. I was highly impressed with the front-desk staff and their willingness to help and consistently friendly demeanor. The room was smaller than I'm generally used to for a king...More

Thank MattH470
Response from mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The ColonyResponded 18 August 2016

Dear Matt H. We appreciate you sharing your experience, during your stay. Your positive comments about the front desk team, and their friendliness. They strive every day to ensure that our guests receive the same hospitality as you did. The housekeepers do an excellent job...More

Reviewed 10 August 2016 via mobile

My first hotel was overbooked. This was supposed to be 10 away-as told to me by the sister property in Lewisville. It was 30 minutes away plus tolls. Lots of noise-by elevator- and the room's minimalist decor made the room feel old. I did like...More

Thank Earla M
Response from mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The ColonyResponded 16 August 2016

Ea M. I apologize that you were unable to stay at the hotel you have arranged to stay at during your visit to North Texas. While we experienced a high occupancy, we ere able to accommodate you. We are starting our renovations soon and will...More

Reviewed 10 August 2016 via mobile

Overall good value hotel with very good, friendly service by everyone. The hotel is within close proximity to numerous restaurants and shopping. Additionally they are building a few restaurants just outside of the parking lot to include, I believe a Smash Burger which will make...More

Thank Cypressman
Response from mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The ColonyResponded 18 August 2016

Dear Cypressman, Thank you for recognizing the friendly service that our team provides and for the positive comments. While we do not have the details on our new restaurants that are under construction, they will be fantastic addition to our hotel campus. The entertainment restaurant...More

Reviewed 8 August 2016

The rooms were spacious. It was clean and the A/C worked wonderfully in the Texas heat. The breakfast had good variety of cold and warm items. The down side was the poor wifi in the room. It was not good for working.More

Thank Stepheni C
Response from mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The ColonyResponded 10 August 2016

Dear Stepheni, Thank you for the kind words about your experience during your stay at Fairfield. We are glad you were able to enjoy our complimentary breakfast, and the A/C, during the Texas summer. While our internet is burstable to 50Mbps, we are currently working...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Breakfast included
Banquet Room
Self-Serve Laundry
Multilingual Staff
Conference Facilities
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Details
Price range
US$ 88 - US$ 247 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms
Details
Price range
US$ 88 - US$ 247 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms
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Traveller (20)
Room & Suite (19)
Dining (4)
Business Centre & Event Rooms (3)
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Room Tips
"stay somewhere else"
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"Get the side away from the freeway. Noisy."
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"All rooms good."
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"Just hope you get quiet neighbors!"
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