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BEST WESTERN Mainland Inn & Suites

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BEST WESTERN Mainland Inn & Suites
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159 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Mainland Inn & Suites
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Showing 157: English reviews
Reviewed 18 April 2016

Room dirty and not thoroughly cleaned in a long time (Bib cobweb by door). Used soap left in bathroom. No one at check-in desk at night for over 20 minutes. Pillows were lumpy. Breakfast was the only redeeming point.

Review collected in partnership with Best Western
Thank joanneg52
Detroit, Michigan
Reviewed 2 April 2016 via mobile

There is pretty much one woman running the entire hotel. There's a obvious shortage of staff. The pool looks good but haven't gone in. The lobby is nice but the furniture is very dusty. It's across the way from an outlet mall, but it's not much else around.

Thank 12MCrystal
Stillwater, Oklahoma
Reviewed 22 March 2016

We used this hotel as a stopping point the day before we were to leave for a cruise. This was the poorest experience I've ever had at a Best Western. Check in was quick and easy, then it went downhill from there. When we got to our room it smelled awful and one of the beds was not made and...

Review collected in partnership with Best Western
Thank Ross K
Reviewed 15 March 2016

Good hotel, staff was nice, facilities were clean. Could use a few more channels on the TV, and there were some pretty noisy patrons hanging out in the Hall. Will be a good location once it gets a few restaurants near by. We ordered pizza, it took about an hour to get to the hotel because they had to drive...

Review collected in partnership with Best Western
Thank Chris S
Reviewed 15 March 2016

We stayed the night before our cruise was to depart and found his hotel to be very clean and the staff quite efficient. Any issues we had, which were few, were handled quickly. The only derogatory remark I have is the breakfast was not diversified. Same old stuff.

Review collected in partnership with Best Western
Thank sholland2005
Reviewed 8 March 2016

I stayed here over the weekend and overall the stay was ok. It was pretty quiet and the beds were comfortable and clean. When I first walked into the room there was a stale smell. I'm guessing you used to be able to smoke in the rooms. Also my refrigerator had a leak and got an area of the carpet...

Thank Martha B
Reviewed 23 February 2016 via mobile

My husband and I stayed here the night before our cruise was going to depart in Galveston. Perfect arrangement for a good night's sleep! Reasonably priced and located to a variety of eating places. Very happy with our choice to stay at The Best Western!

Thank Tanya B
Coralville, United States
Reviewed 17 February 2016

This hotel was very quiet and nice. The only complaint was the elevator was broken when were arrived and still the next day although we were promised it would be repaired that night. The breakfast was nothing special.

Review collected in partnership with Best Western
Thank Wendy R
Seattle, Washington
Reviewed 28 January 2016

We stayed at this Best Western location 3 years ago ... Nice breakfast in the mornings; friendly staff. Think the rooms could use a maintenance update! Our toilet "moved" when you sat on it! Close to car rental agency.

Thank Cathy R
Reviewed 19 January 2016

Nice Place to stay before or after a cruise. Minute away from the car rental agency, walking distance. Shopping and good restaurants near by. If your cruising, you gotta stay here. Myself, I stay here again.

Review collected in partnership with Best Western
2Thank xman74

26 photos of this hotel

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Room/Suite (5)
Bathroom (5)
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All Management Photos (10)
Room/Suite (4)
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  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to BEST WESTERN Mainland Inn & Suites!A romantic stroll on Kemah Boardwalk is just what you need to get a trip started right, and it’s easy from our Texas City hotel.If you’re here for Space Center Houston, you’re in luck because it’s minutes away from our Texas City hotel. From Moody Gardens to the world famous barbeque nearby, there’s something for everyone when they stay with us. Schlitterbahn is in the neighborhood, and southern hospitality flows freely. Our friendly staff members are committed to making sure your trip is comfortable and memorable.Easy I-45 access makes commuting from our Best Western Texas City hotel simple. We’re close to Tanger® Outlet Mall, and many people come to town just to get great deals on fashion. However, an outdoor pool is also a siren’s call few guests can resist. Relaxing poolside, working in a few laps or simply getting bronzed are also great ways to kick-start your vacation.Enjoy a free breakfast and free Wi-Fi at our Texas City hotel. Start the morning with endless sizzling hot waffles, your favorite breakfast pastries, fruits and cereal or yogurt. The most important meal of the day is on us, and it ends with bottomless 100% Arabica coffee and juices.The Motorcycle Biker Rally is a favorite local event, and we’re happy to host bikers at our Texas City hotel. Close to Galveston Beach, beach bumming is an activity you can partake in year-round. Whether you want to take a surf lesson or just swim in the warm turquoise waters, it’s all possible and close to our property. Coast Guard service men and women as well as employees of Mainland Medical Center prefer our property for the location, value and service.Reserve your next stay at BEST WESTERN Mainland Inn & Suites today and enjoy a fantastic rate! ... more   less 

Additional Information about BEST WESTERN Mainland Inn & Suites

Address: 10620 Emmett F Lowry Expy, Texas City, TX 77591-2658
Region: United States > Texas > Texas Gulf Coast > Texas City
Price Range: ₹ 5,182 - ₹ 9,328 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Mainland Inn & Suites 2.5*
Number of rooms: 25
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Also Known As:
Texas City Best Western
Best Western Texas City
BEST WESTERN Mainland Inn & Suites Texas City, United States
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Mainland Inn & Suites staff and other travellers.
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over a year ago

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Questions? Get answers from BEST WESTERN Mainland Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep away from the elevators and try to book on the top floor”
427loiss, 20 Feb 2017 | Read review
“Do not take adjoining room because you can hear everything.”
sheilac973, 9 May 2015 | Read review
“Not sure since we had to have 3 rooms to get one that was ready.”
IowaOceanLover, 24 Jul 2014 | Read review
“Try to get a clean one”
52DavidL, 25 May 2014 | Read review
“Carnival Cruise terminal is only about 15-20 minutes away.”
Golfboywonder, 15 Mar 2014 | Read review
5 of 5