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Holiday Inn Express Hotel & Suites Terrell

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122 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Terrell
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Showing 122: English reviews
Athens, Alabama
Reviewed 5 May 2016 via mobile

This is an annual stay to visit family in the area. I like staying here due to the consistently great service, breakfast, and coffee (including the great little flavored creamers). It is right next to an outlet mall so do some shopping if staying there. Also convent to Starbucks, Wendy's, other restaurants and stores. HINT: If you happen to be...

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Helpful?
Thank Samuel T
Cheyenne A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good morning Samuel T, I am so glad to hear that my staff made your stay enjoyable. We do have a pretty great location relative to the local attractions and we do our best to operate with great service even at max capacity. We appreciate you taking the time to complete a review for us and we hope to impress...

Reviewed 28 April 2016

While traveling, the end of the day put me in the Terrell Texas area. I stopped for an overnight stay at the Holiday Inn Express in Terrell, which is conveniently located just off interstate 20. I had a very comfortable nights rest and woke up to a good warm breakfast in the morning. This property is clean and well maintained...

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Helpful?
Thank shinnerbock
Cheyenne A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good evening shinnerbock, Thank you so much for the review of our hotel! We strive to make every guest feel at home and welcomed at anytime of day. I will definitely pass the compliments on to my staff and let them know that we are doing a great job of providing outstanding service to our guests. I always tell them...

Omaha, Nebraska
Reviewed 25 April 2016

Positive experience. Front desk person was nice. Hotel was clean but you can tell it has been around for awhile. Room was nice- had everything you would need. Very close to shopping and a handful of restaurants.

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Helpful?
Thank Sandra H
Cheyenne A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good morning Sandra H, I am so proud that my staff was able to not only meet your basic needs but make your stay comfortable and relaxing, despite our building being 10 years old. We will be receiving a renovation in 2017, so we hope you will be even more impressed on your next stay. Thank you for completing a...

Longview, Texas
Reviewed 25 April 2016

This is a well run property with a very courteous staff. The breakfast is as good as it gets at a HIX. I like the convenience of having a ground floor room. No elevators, quick load and unload. I move around a lot in my business, that that helps. At check in the desk staff found a ground floor room...

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Helpful?
Thank tomthbomb
Cheyenne A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good morning tomthbomb, I will be glad to pass my compliments on to the staff about their service and let them know that they are making each guest's stay memorable. I'm proud that they are meeting individual requests to the best of their abilities. I do apologize about the noisy occupants that you encountered. I will speak to my chief...

San Antonio, United States
Reviewed 18 April 2016

Stayed here four days for a recent business trip. The property is ok but needs a basic refresh. You get what you probably would expect from an older Holiday Inn Express. My issues were relatively minor - loud blower on the A/C fan that wasn't adjustable, very dim lighting in room because of the low watt CFL bulbs, very few...

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Helpful?
Thank Carl S
Cheyenne A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good afternoon Carl S, Thank you so much for taking time out of your busy schedule to let everyone know about your recent stay with us here in Terrell! We appreciate all feedback, good or bad, and I am so very glad that you enjoyed your stay, even with some of our outdated items. You will be glad to know...

Atenas, Costa Rica
Reviewed 19 March 2016

My wife and I recently attended a wedding and decided to stay at this hotel. The hotel is very nice. It is nicely furnished rooms are spacious and clean. Fast free wifi. Staff was very friendly. Definitely recommend staying at this hotel. Good value.

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Helpful?
Thank rrodriguez2016
Cheyenne A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good morning rrodriguez2016, Thank you so much for completing a review of your recent stay with us. Feedback is always appreciated, good or bad, but we love hearing when we have made a stay especially nice for our guests. I will be sure to pass the compliments on to my staff! We thank you for choosing to stay with us...

Forney, Texas
Reviewed 11 March 2016

My stay at this hotel has been a nightmare! From the moment of making the reservation until now I still do not have resolution. Long story short I had several issues with my reservation. My credit cards were ran 3 times! It has been almost a week and only 1 of the charges has been credited. The manager on duty,...

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Helpful?
Thank Twinsmom369
Cheyenne A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good morning Twinsmom369, I see that you did not enjoy your stay with us. I do apologize that things did not go as planned with your visit. Let me begin by saying that the guest service agent you made a reservation with, who no longer works here, should not have told you that it would be okay to host a...

Glenpool, Oklahoma, United States
Reviewed 23 February 2016

We arrived at about 5:00 pm and was told they had my reservation that I had made a week earlier but did not have a suite available that I had reserved. We had 3 men that was not interested in sharing a bed. They said they had a double room and would give us a roll-away bed. Didn't offer to...

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Helpful?
Thank Todd W
Cheyenne A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good afternoon Todd W, I am so displeased to hear about the way you were treated at my hotel. I would love to share a phone call with you and discuss this in more detail. I have not been made aware of any of these issues your experienced. I wish that I could personally serve all my guests, but I...

Livingston, Texas
Reviewed 9 December 2015

We can't say enough nice things about the staff and the facility there! We've been treated like important customers twice and we feel appreciated ... like favorites even!!! The Breakfast is great! The Room was Comfortable! The level of clean was fantastic! This Hostelry is TOPS!

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Thank Elpistolero
Cheyenne A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good afternoon Elpistolero, I am so happy that you enjoyed your stay at our hotel here in Terrell! We love getting feedback, and comments like yours let us know that we are doing a great job! I will pass the compliments on to my staff and we hope to see you on your next trip, Cheyenne Arentz General Manager

Reviewed 2 December 2015 via mobile

Excellent facility.... Spotless rooms, staff very pleasant... Would definitely stay here again. Rooms very quiet, back off the highway.... Only down side was they were out of milk at breakfast and the juice machine was out of order...... Slept like a rock....

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Helpful?
Thank Lynn F
Cheyenne A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good afternoon Lynn F, Thank you so much for completing a review of our facility for us! We realize how precious your time is, so we appreciate it immensely. I am so sorry that our breakfast bar was not up to par when you visited. Occasionally we do have unexpected rises in occupancy and have to make due for a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
Enjoy a comfortable stay at our Terrell, Texas hotel. Surrounded by the beautiful land of northeastern Texas and just minutes away from area colleges and businesses, our Terrell, Texas, Holiday Inn Express Hotel and Suites is one of the finest Terrell hotels around. You'll find the headquarters for businesses such as Madix as well as the distribution centers for companies like Goodyear and Wal-Mart within four miles of our Terrell lodging. Our hotel near Dallas, Texas, keeps you connected to the surrounding cities because we're conveniently located off Interstate 20 and near Highway 80. Corporate and leisure travelers alike will benefit from our Terrell hotel's location near the Tanger Outlet, located next door to our Terrell hotel, and as the Forney Antique shopping district just three miles away in downtown Terrell. Immerse yourself in Western culture by taking a historical walking tour through downtown Terrell, or enjoy your own Texas adventure by attending a rodeo at the Wade Indoor Arena. Our Terrell hotel will keep you comfortable while traveling with our cozy triple-sheeted beds and Simply Smart bath options. You'll stay easily connected with our free high-speed, wired and wireless Internet access, available in every one or our Terrell hotel rooms. Don't settle for a discount hotel in Terrell when you can have the comfort you deserve at the Terrell Holiday Inn Express Hotel and Suites. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Terrell

Address: 300 Tanger Dr, Terrell, TX 75160-6663
Region: United States > Texas > Terrell
Price Range: ₹ 7,889 - ₹ 11,900 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Terrell 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Terrell
Holiday Inn Terrell
Terrell Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Terrell staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try Hampton Inn or Best Western”
 of 5 bubbles 374brendad, 4 Jan 2017 | Read review
“As above, stay upstairs.”
 of 5 bubbles tomthbomb, 24 Apr 2016 | Read review
“I think the rooms are all pretty much the same but not sure.”
 of 5 bubbles carls895, 18 Apr 2016 | Read review
“Get the top floor...”
 of 5 bubbles DennisJ851, 1 Oct 2015 | Read review
“We enjoyed being on a higher floor.”
 of 5 bubbles 573nant, 17 Aug 2015 | Read review
5 of 5