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All reviewsundergoing some renovationsscott white hospitalfull size refrigeratorice makerroom was cleanhospital visita nice place to staygood sizeholiday innwould stay here againkitchenetteicemakerdesklobbydishwasherwalmarthallway
Ok I get it your non-refundable policy. But why not bend the rules if you have a serious life event such as Unexpected death in family, or serious illness in family? Yeah, candlewood told me straight up they're not going to give me my money...More
I stayed at the Candlewood Suites during the Houston Harvey evacuation for 8 days. This is a clean, quiet hotel with well-stocked kitchenette supplies and full-size frig. Only a queen bed available for us as a couple, but the bed was excellent quality and form...More
Stayed 10 days and very unhappy. Poor customer service. Every time you would mention something it was the same response. I'm sorry but nothing got done. I had 2 days of no sleep due to people above us. So loud. You could hear kids running...More
Response from Candlewood1850, Front Office Manager at Candlewood Suites Temple-Medical Center AreaResponded 25 June 2018
I am so sorry to hear that your stay with us was not as expected. Here at the Candlewood we do everything in our power to ensure our guests are comfortable and pleased with our amenities. I would like to apologize for the miscommunication from...More
The hotel is in a good location, near the hospital, several places to eat and WalMart. The staff was friendly. The room was good size and had a full size refrigerator, microwave, and dishwasher. The only negatives for us are no pool and the tv...More
Honestly when you have a ill family member at Scott and White hospital(great hospital) and need a place to stay this is across the street but the rooms are more depressing then the hospital ...dark and terrible..beds bad... staff was nice and they have Scott...More
Response from IHGService, Guest Relations Manager at Candlewood Suites Temple-Medical Center AreaResponded 23 May 2018
I appreciate you for staying at Candlewood Suites Temple and for giving us your thoughts about your recent visit.
I'm sorry to learn that you were let down by the condition of our rooms and beds. I also recognize that you had issues...More