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Hyatt Place Houston/Sugar Land

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Traveller (100)
Room & Suite (54)
Dining (5)
Overview
  • Excellent65%
  • Very good22%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“lake view”(15 reviews)
“whole foods”(20 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (696)
There are newer reviews for Hyatt Place Houston/Sugar Land
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Traveller rating
431
154
66
17
14
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LanguageEnglish
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431
154
66
17
14
Show reviews that mention
All reviewslake viewwhole foodsacross the bridgewalking pathrooms are spaciousbusiness hotelfree shuttlenice locationthe breakfast areasitting areafree breakfastsafe areashuttle serviceenjoyed my staydining optionsexcellent hotelbreakfast sandwich
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71 - 75 of 682 reviews
Reviewed 5 December 2017

We recently stayed for a work party and were very pleased with our stay. The room was very spacious and clean. Every staff member we came into contact with was super helpful and friendly. Check in was very quick, despite the fact many people were...More

Thank sitkasmith
Reviewed 4 December 2017

Walked into our room with my daughter to see another guest changing clothes in our room. Had to go to front desk to get another room, because they had switched the guest to our room and did not note it. Was not very happy that...More

Review collected in partnership with Hyatt Hotels
Thank Bryan E
Response from Marilyn T, Manager at Hyatt Place Houston/Sugar LandResponded 21 December 2017

We do apologize for the bad experience you encountered at check in. Your feedback is important to us and your comments will be shared. Thank you for the taking the time to write this review. Regards, Marilyn Torres Assistant General Manager

Reviewed 4 December 2017

Would highly recommend this hotel. Great location to get around Sugarland. Beautiful walking paths along the lake/river. The rooms were spacious and the free breakfast was outstanding. Very friendly front desk workers, always smiling and greeting the guests.

Review collected in partnership with Hyatt Hotels
Thank Michelle M
Response from Marilyn T, Manager at Hyatt Place Houston/Sugar LandResponded 21 December 2017

Thank you very much for staying with us at the Hyatt Place Sugar Land. We appreciate your time to share your comments and for the recommendation. We hope to see you in the near future again. Regards, Marilyn Torres Assistant General Manager

Reviewed 29 November 2017

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Review collected in partnership with Hyatt Hotels
Response from Marilyn T, Manager at Hyatt Place Houston/Sugar LandResponded 1 December 2017

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Reviewed 28 November 2017

Very pleased overall. Pleasant staff. Safe location. Clean rooms. Breakfast was amazing. Beautiful bridge over a canal which made for a nice morning walk with my family. Would definitely return and recommend to anyone.

Review collected in partnership with Hyatt Hotels
Thank danamB4675AV
Response from Marilyn T, Manager at Hyatt Place Houston/Sugar LandResponded 1 December 2017

Thank you so much for the great comments! We appreciate the recommendation. Regards, Marilyn Torres Assistant General Manager

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Pool
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Shuttle Bus Service
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 122 - US$ 189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Sugar Land
#2 Family Hotel in Sugar Land
#3 Business Hotel in Sugar Land
#5 Romantic Hotel in Sugar Land
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 122 - US$ 189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Sugar Land
#2 Family Hotel in Sugar Land
#3 Business Hotel in Sugar Land
#5 Romantic Hotel in Sugar Land
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (100)
Room & Suite (54)
Dining (5)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
CoOlJoSh
7 August 2018|
AnswerShow all 2 answers
Response from reneen332 | Reviewed this property |
I have only used the service twice. It was in line with the local providers.
1
Vote
Sarah D
7 July 2018|
AnswerShow all 3 answers
Response from Tamara W | Reviewed this property |
Yes
1
Vote
Lori B
9 December 2017|
AnswerShow all 8 answers
Response from Marilyn T | Property representative |
Good afternoon, we only accept dogs 50 pounds and less and there is a $75.00 fee for it. I hope this information helps
0
Votes
Room Tips
""Lakeside" rooms for quite and also for a pleasant view."
Read review
"Choose the one by the Creek"
Read review
"Overlooking lake or room at end of a corridor"
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"Avoid Room 816 - A/C makes noise"
Read review
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