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Hampton Inn & Suites Stephenville

TripAdvisorUS$ 116*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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US$ 116*
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Hampton Inn & Suites Stephenville
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265 Reviews from our TripAdvisor Community

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Showing 265: English reviews
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San Antonio, United States
Reviewed 6 days ago NEW

The room did not have access to wifi at all. Called the front desk and the young woman had no clue on how to connect to wifi. Told me to call some number. After I called the number, they were not able to resolve the issue. They gave me a ticket number so I can track the status of my...

Review collected in partnership with Hampton
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Helpful?
Thank 607vickiem
Scott T, General Manager at Hampton Inn & Suites Stephenville, responded to this review

Thank you for your feedback. I am sorry you had a less than favorable stay with us. I also sent sent a personal note to your HHonors email. Please except my apologies. Thanks again.

St Joseph, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 21 February 2017

Very nice hotel. Breakfast was excellent. Room was excellent. Bed was very comfortable. We needed a freezer for my husbands ice pack and they went out of their way to bring one to our room. He has had back surgery. Only thing, you could hear people upstairs. Need more sound barriers.

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Helpful?
1Thank Sheila W
About Hotel's Favourite Review
Scott T, General Manager at Hampton Inn & Suites Stephenville, responded to this review

Thank you for your comments. I am very happy you enjoyed stay with us. We look forward to your return. Thanks again.

Norwich, United Kingdom
Reviewed 1 week ago

Great hotel, friendly staff. On arrival informed that the Hotel had received no booking from Booking.com even though I had received a confirmation number from Booking.com. The Hampton staff were fantastic by giving us a reduced rate and an upgrade.

Review collected in partnership with Hampton
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Helpful?
Thank matthewdD6646EA
Scott T, General Manager at Hampton Inn & Suites Stephenville, responded to this review

Thank you so much for kind words. It was nice to to be of service to you and family when you were so far from home. I am very happy you enjoyed your stay with us and hope that we see you again in the future. Thanks again.

California, United States
Reviewed 2 weeks ago

Enjoyed our stay; the service, perfect room, great breakfast, comfortable bed; clean room; all were exceptional. The staff was helpful, warm, and engaging; always asking if there were anything we needed; just wonderful; enjoyed the water to take with you each morning as well as the treat paper bags.

Review collected in partnership with Hampton
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Helpful?
Thank 713lynnt
Scott T, General Manager at Hampton Inn & Suites Stephenville, responded to this review

Thank you for your kind words. I am very happy you enjoyed your stay. We look forward to your return. Thanks again!

Moody,tx
Reviewed 3 weeks ago

Upon arriving at the hotel our suite had a leftover beer in the refrigerator which had been opened. On the second day no coffee was left for our breakfast the second. On the third day no coffee or cups or cup holders were replenished. Pillows were unsatisfactory. The mattress needed to be upgraded. The bathroom had an ill placed light...

Review collected in partnership with Hampton
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Helpful?
Thank 332kentd
Scott T, General Manager at Hampton Inn & Suites Stephenville, responded to this review

I am very sorry about your recent experience at our hotel. I have looked into this matter and I want to express our deepest apologies for any inconvenience we might have caused you. Please rest assured that we will continue to look into this matter as a team so that we can learn from it and make sure it doesn’t...

Reviewed 3 weeks ago

Terrible accommodations. Beds are awful, pillows old, linens are ragged. Would not stay there again. Toilet paper holders have been ripped off the walls and there was a terrible repair job. Found empty beer cans in the refrigerator. Outside lights were off when we came at night. Impossible to see hotel and where to pull in.

Review collected in partnership with Hampton
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Helpful?
Thank Suzanne D
Scott T, General Manager at Hampton Inn & Suites Stephenville, responded to this review

I am very sorry about your recent experience at our hotel. I have looked into this matter and I want to express our deepest apologies for any inconvenience we might have caused you. Please rest assured that we will continue to look into this matter as a team so that we can learn from it and make sure it doesn’t...

Fulshear, Texas
Reviewed 4 weeks ago

I had gone up to Stephenville to reflect on memories from 43 years ago when my husband and I met while attending Tarleton. I didn't realize that it was Texan weekend and I thought I had a reservation. When I went to check in, they couldn't find my reservation. They were very gracious and gave me the very last room...

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Helpful?
Thank Jacque D
Scott T, General Manager at Hampton Inn & Suites Stephenville, responded to this review

Thank you so much for your comments! I am very happy we could be of service to you. Please come back and visit us often we look forward to seeing you. Thanks again.

Longview, United States
Reviewed 22 March 2017

No hot water in the bathroom and no tub to bathe was not a good start. Then had a Texas A&M girls athletic team there that you could hear through the walls like they were in bed with you. The staff and hotel otherwise were pretty good.

Review collected in partnership with Hampton
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Helpful?
Thank W5146PAmargaretg
Scott T, General Manager at Hampton Inn & Suites Stephenville, responded to this review

I am very sorry about your recent experience at our hotel. I have looked into this matter and I want to express our deepest apologies for any inconvenience we might have caused you. Please rest assured that we will continue to look into this matter as a team so that we can learn from it and make sure it doesn’t...

Reviewed 9 March 2017

This hotel is too costly for the area and is out dated and lacks attention to detail in the building structure...tile not complete in the bathroom etc... details matter to most of us when paying over $100 a night for a hotel room. The breakfast is extremely low and poor quality and not very good for people with speical diet...

Review collected in partnership with Hampton
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Helpful?
Thank melindalisaw
Scott T, General Manager at Hampton Inn & Suites Stephenville, responded to this review

I am very sorry you had a less than favorable stay with us! I would like to make it up to you so please call or email me the next time you are in town and I will do my best to make sure your needs are met. If you will give me a couple items that meet your dietary...

Reviewed 18 February 2017 via mobile

I stayed at the Hampton a few days ago and had an awful experience. For starters the front desk clerk was not welcoming, rude, and unhelpful. The breakfast was the only saving grace for this hotel. I would not recommend this hotel to anyone. Dark, dreary, uninviting rooms. Very dated.. needs serious updates... and more pleasant staff welcoming guest! Poor...

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Helpful?
Thank takemesomewheree
Scott T, General Manager at Hampton Inn & Suites Stephenville, responded to this review

I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience an...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Experience firsthand the “Cowboy Capital of the World,” during a stay at the Hampton Inn and Suites Stephenville, Texas. Located five minutes from the Lone Star Arena at the intersection of Harbin Drive and Loop 377, our hotel is one of the leading agricultural centers of Texas. Enjoy barrel racing and the United States Calf Roping National Finals at the Lone Star Arena. Our hotel is located 1.5 miles away from Tarleton State University and within two miles of local corporations such as Fibergate, FMC and Schreiber Foods. ... more   less 

Additional Information about Hampton Inn & Suites Stephenville

Address: 910 Harbin Drive, Stephenville, TX 76401
Region: United States > Texas > Stephenville
Price Range: ₹ 6,228 - ₹ 9,696 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Stephenville 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Hampton Inn & Suites Stephenville Hotel Stephenville
Hampton Inn And Suites Stephenville
Hampton Inn Stephenville
Stephenville Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Stephenville staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Stephenville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room at the end for the least amount of noise. A south room will get less road noise as well.”
Bedfordse, 3 Jan 2017 | Read review
“request the back side of the hotel”
Badluck711, 21 Dec 2016 | Read review
“Quietest rooms are at the end of the hallways. If you check in online ahead of time, you can select your room from an online map.”
Lodging_Guru, 8 Sep 2016 | Read review
“It has the average noise if you stay on the first floor with someone above you!”
awunder2016, 21 May 2016 | Read review
“we had 3rd floor corner suite - very quiet”
scooterchuck, 8 Jan 2016 | Read review
5 of 5
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US$ 116* /night
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Prices are for 1 room, 2 adults
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