We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Residence Inn Houston Sugar Land

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Residence Inn Houston Sugar Land
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

90 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 86: English reviews
Start your review of Residence Inn Houston Sugar Land
 Click to rate
Reviewed 1 week ago

Room was great on first floor, the staff was friendly and helpful and quickly learned first my first name, the breakfast was always excellent. The wifi in the room was always available and worked well. The staff that took care of my room did very good to excellent job each day.

 Report
Helpful?
Thank RJ W
Reviewed 6 October 2016

Smelly rooms, like stale smoke, very uncomfortable sofa bed, don't park in the rear cars were broken into. Staff were very friendly and helpful, breakfast was not so great. Stayed here one night for a family funeral the next day. Don't think I would stay there again.

 Report
Helpful?
Thank Toni H
Zach E, General Manager at Residence Inn Houston Sugar Land, responded to this review

Hello Toni- Thank you for submitting a review for our property. I am sorry to hear that your wasn't up to the standards that we would like to provide. It is nice to hear that the staff was friendly. I will be bringing your review up in our morning meeting so we can work on improving in the areas you...

Reviewed 29 September 2016 via mobile

Had a business trip in Houston with 5 team members and we were staying for 19 nights. Found cock roaches in the lobby and hallway. The third floor was so humid everything stayed damp. Two member had mold in a picture in their room and when he asked to have it fixed the request went ignored. Two vehicles were broken...

 Report
Helpful?
Thank Matt M
Zach E, General Manager at Residence Inn Houston Sugar Land, responded to this review

Hello Matt M- I again apologize for your teams experience with our property. That is not the kind of hotel we want to be. Since your stay we have made huge strides in the right direction. I verified with Marriott Rewards all 6 of your team members received their points on 9/29. The points awarded will allow your team members...

Tinley Park, Illinois
Reviewed 22 September 2016 via mobile

Cock roachs in the lobby and hall way. Mold in a picture in my room. Zero empathy from any staff memeber. I asked the GM to call me to explain my concerns, never called me back. Left a message on the customer service hotline and was never given a call back. 2 of our cars were broken into and the...

 Report
Helpful?
Thank cyrian24
Zach E, General Manager at Residence Inn Houston Sugar Land, responded to this review

Hello cyrian24- I am disappointed that your stay was not up to the standards expected at a Marriott property. I remember speaking to you as I was carrying my stuff into the property to start my day. I was very disappointed to see your car was victim to such an issue. We hate inconveniencing our guests and our hotel is...

Los Angeles, California
Reviewed 5 September 2016

I had 10 rooms booked for a group. As soon as I walked into my room, the smell hit me (old/moldy). Everyone in the group also complained about the smell in their rooms. Other than that, the rooms are nice and large. A little old and outdated (but typical Residence Inn). The Marriott Courtyard next door seemed a little newer...

 Report
Helpful?
Thank aemusic
Thomas I, General Manager at Residence Inn Houston Sugar Land, responded to this review

Thank you for reviewing our property. We appreciate your group staying with us. I am sorry to hear about your experience with the smell, we do our best to make sure every guest as a welcoming and fresh room. I am glad you enjoyed our staff. They do their best to make sure every guest receives excellent service.

Reviewed 24 May 2016

As a mom of two toddlers, a clean hotel room is very important to me and this one did not let me down. Everything was spic and span and there were no odors (no strong cleaners, no funky smells, just...odorless). Linens were crisp and towels were fresh. The pool was clean and clear and just the right temp. Staff (all...

 Report
Helpful?
Thank Erin W
Thomas I, General Manager at Residence Inn Houston Sugar Land, responded to this review

Thank-you for staying with us. We look forward to your return.

Houston, Texas
Reviewed 25 March 2016 via mobile

I love this place maid services always on time they clean up and do a very great job managers very respectful staff is very respectful nice hotel room suites very comfortable very quiet clean atmosphere in a very clean location I enjoyed my stay and I will be coming back

 Report
Helpful?
Thank Keashia B
Thomas I, General Manager at Residence Inn Houston Sugar Land, responded to this review

Thank-you for your business! We look forward to having you back.

Springdale, Arkansas
Reviewed 16 February 2016

Stayed here for three nights and had a fantastic first floor room. When I checked in, the lady at the front was very helpful, and as friendly as she could be. She made sure the check in was painless and quick. I walked back to my room and was GREATLY surprised. Large suite complete with a full kitchen with EVERYTHING...

 Report
Helpful?
Thank GuyanaBoy
Thomas I, General Manager at Residence Inn Houston Sugar Land, responded to this review

Thank-you for your great comments on the staff. We hope you come back!

Houston, Texas
Reviewed 7 February 2016 via mobile

Very clean rooms and well maintained hotel. Staff is very helpful and good variety in free breakfast. Hotel is on the outskirt of Houston if you are planning to roam in Houston, it's far away from major attractions.

 Report
Helpful?
Thank Rohit S
Thomas I, General Manager at Residence Inn Houston Sugar Land, responded to this review

Thank-you for staying with us and taking the time to comment.

San Antonio, Texas
Reviewed 3 January 2016 via mobile

Stayed one night for a holiday visit. We stayed in a two bedroom sweet. First, I love the layout of these Residence Inn suites. Second, I love them being a pet friendly facility for my best friend and favorite cocker spaniel. Third, staff was very friendly. But...The property is older and needs a face lift. Not gross, just a little...

 Report
Helpful?
Thank fonziefish
Thomas I, General Manager at Residence Inn Houston Sugar Land, responded to this review

I apologize we did not meet your expectations.

57 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (9)
Viewed
Room/Suite (2)
Viewed
Pool/Beach Area (1)
Viewed
1:25
Videos (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (48)
Viewed
Pool/Beach Area (3)
Viewed
Dining (3)
Viewed
Business Centre/Function Rooms (3)
Viewed
Room/Suite (15)
Viewed
Bathroom (3)
Viewed
Hotel & Grounds (3)
Viewed
Other (18)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Stafford
0.1 km away
Homewood Suites by Hilton Houston-Stafford
0.4 km away
Comfort Suites Sugar Land
Comfort Suites Sugar Land
#3 of 17 in Stafford
142 reviews
0.7 km away
Staybridge Suites Houston Stafford
Show Prices
Show Prices
Show Prices
0.1 km away
Courtyard Houston Sugar Land
1.9 km away
SpringHill Suites Houston Sugar Land
5.5 km away
Hyatt Place Houston/Sugar Land
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Residence Inn Houston Sugar Land was recently renovated to combine convenient amenities and a premier location to make it one of the top Sugar Land hotels. This pet-friendly hotel is situated off Highway 59 South, and offers easy access to Houston’s top destinations including The Galleria, Constellation Field, Sugar Land Town Square, and First Colony Mall. Business travelers also appreciate the close proximity to the offices of Yokogawa, Chevron, and Stafford Centre. Guests love to start their day off right with the complimentary breakfast buffet, and unwind at the social hour in the evenings. The renovated guest rooms are 50% larger than standard hotel rooms and offer flat-screen HD TVs, free WiFi and fully-equipped kitchens with stainless steel appliances. After a day at work or play, enjoy a game of basketball on the outdoor sport court, or take a dip in the outdoor pool. Choose the Residence Inn Houston Sugar Land and enjoy the spacious guest rooms and excellent service that make this one of the top hotels in Sugar Land. ... more   less 

Additional Information about Residence Inn Houston Sugar Land

Address: 12703 Southwest Freeway, US 59, Stafford, TX 77477
Region: United States > Texas > Stafford
Price Range: ₹ 7,020 - ₹ 13,103 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Houston Sugar Land 3*
Number of rooms: 78
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com and Orbitz so you can book your Residence Inn Houston Sugar Land reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Stafford Residence Inn
Hotel Style:
#6 Business Hotel in Stafford
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Residence Inn Houston Sugar Land staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1st floor rooms are big two bedroom and handicapped, pet friendly.”
 of 5 bubbles tonih455, 5 Oct 2016 | Read review
“Upper floor on east side - close to side exit, where parking can be nearby.”
 of 5 bubbles Frequent_Traveler063, 10 Sep 2015 | Read review
“3rd floor was very quiet. I was on the back side, facing the street and never heard any traffic.”
 of 5 bubbles cggraul, 19 Mar 2015 | Read review
“We were in 203 and it was quiet and comfortable.”
 of 5 bubbles Duke001, 29 Jan 2014 | Read review
“Do not go to this hotel! It's worse than the $39 a night motel room.”
 of 5 bubbles jinglesj, 3 Oct 2013 | Read review
5 of 5