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Comfort Suites Sugar Land

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Comfort Suites Sugar Land
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145 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Sugar Land
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Showing 143: English reviews
Oregon
Reviewed 25 May 2016 via mobile

Seemingly just another mid range motel, but they get lots of things just right. Examples: in a place like Houston, the ac needs to be on before you get to your room. It was. The room was clean, and smelled like nothing. Not fresheners, not cleaning solutions, just like a clean room. The bathroom had decent uncluttered counter space. Desk...

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Helpful?
Thank Yamhillbilly
Reviewed 19 May 2016

Very clean hotel!!! Enjoyed my stay here, and I really liked the staff. They were friendly and very welcoming. Plus, it had a great business room I used often. This place filled my needs, above and beyond my expectations. :)... LOVED IT!!!

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Helpful?
Thank Kari K
julietrudeau, Director of Sales at Comfort Suites Sugar Land, responded to this review

Thank you so much for your review. We appreciate you taking the time out of your busy schedule and I am so pleased that everything met your expectations. It is always a pleasure to serve and on behalf of our entire team, we will continue to do our best to make our guest's stay our primary concern. Customer service is...

Reviewed 9 April 2016 via mobile

The hotel was very nice, staff was real friendly but some accommodations need attention. Hot tub was not working, umbrellas outside didn't work, shower pressure was low and although the said they would take care of it it didn't get done during our three days. Yes I would stay here again but I hope they get things working.

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Helpful?
1Thank leala2
julietrudeau, Director of Sales at Comfort Suites Sugar Land, responded to this review

Thank you for bringing these issues to our attention. I will follow up with all departments to see why these issues were not corrected. My sincere apologies for the lack of follow through on our part. We will certainly strive to do better and set policy in place to ensure this does not happen again.. I hope that you will...

Lake Charles, Louisiana
Reviewed 8 April 2016 via mobile

This hotel is walking distance from I hop, American Buffet, A Mexican Restaurant (very good) and Hooters. And a few minutes driving distance to several other eating establishments and shopping. We stayed 2 nights and everything went went well. They have a hot breakfast with eggs and sausage and waffles and then other things like pastries, cereal, granola (AWESOME!!) fruit,...

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Helpful?
Thank Crandall12
MidWest
Reviewed 30 March 2016

Stayed there twice in the past couple of years for 3 days each time. One of the best CS I have ever stayed at, and one of the best overall hotels in it's class I've been to. I travel quite a bit, and stay in comparable hotels probably 20+ nights a year, and this one is up there towards the...

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Helpful?
Thank BigMountainTraveler
julietrudeau, Director of Sales at Comfort Suites Sugar Land, responded to this review

Thank you for your review. We appreciate your commentary and I will most definitely follow up with the trash collection people to make sure that doesn't happen again. We actually did get the part for the hot tub, but it still doesn't seem hot enough for some. However there are restrictions on temperature controls, so we will do our best...

Denver, Colorado
Reviewed 10 March 2016 via mobile

I was pleasantly surprised at the free breakfast options, and I really appreciate the "store" they have where you can buy many convenience items. My room is very comfortable and everything was in working order. The noise in my room was a little excessive and the WiFi is not very good. Likely it had to do with my room's location...

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Helpful?
Thank Dan N
julietrudeau, Director of Sales at Comfort Suites Sugar Land, responded to this review

Thank you so much for taking the time to review our facility. We appreciate the feedback as it helps us to be aware of what we are doing right and where we are missing the mark. I hope that when your travels bring you back to this area, you will once again consider choosing our location. Julie

Victoria, Texas
Reviewed 9 March 2016

I had never stayed here before but needed a place for a spur-of-the-moment adventure. Walking in, it smelled very clean, everything was tidy and polished, and the Front Desk Rep, Sid, greeted me immediately. Check-in was super-easy and prompt. Manager Rahim Ali came in while I was checking in and was totally cordial and pleasant. As we talked, he even...

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Helpful?
Thank H L
julietrudeau, Director of Sales at Comfort Suites Sugar Land, responded to this review

Thank you for your kind review. We appreciate the feedback and use it as a tool to improve ourselves wherever needed. We thank you for your business and hope that when you are in the area again, we have the pleasure to serve you.

Cedar Park, Texas
Reviewed 25 February 2016

Great spacious room, comfortable bed had a walk-in shower for my handicapped wife. Definitely a "do this again" hotel. Staff was very attentive and courteous. Housekeeping made allowances for my wife's nap time.

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1Thank KFBurgess
julietrudeau, Director of Sales at Comfort Suites Sugar Land, responded to this review

Thank you for your review. We appreciate your time, your business and your loyalty. It is always helpful to get the guests view point and we are able to make the changes we need accordingly. We hope you will visit us again whenever you are in our area. Thank you.

Reviewed 20 February 2016 via mobile

Exceptionally clean and comfortable room. Used many of the hotel's amenities and none disappointed. Breakfast was better than many of the hotels I usually stay at. Staff I encountered were very friendly. Would not hesitate to stay here again on my next trip.

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Helpful?
Thank mr r
julietrudeau, Director of Sales at Comfort Suites Sugar Land, responded to this review

Thank you for you comment. We appreciate your acknowledgement of all of our efforts. We hope that when you are in this area again, you will return to stay with us. We are here to serve you.

Reviewed 14 February 2016 via mobile

The staff was was very accommodating. They worked with me on the price of the room. The overall look of the hotel gets high marks from me. It was close to many restaurants and shopping. The room was very clean and large. The bed was so comfortable. Breakfast was excellent! They even have a lady who cooks omelettes. Very good!...

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Helpful?
Thank Dk R
julietrudeau, Director of Sales at Comfort Suites Sugar Land, responded to this review

Thank you for your kind review. We appreciate the time you took to post it and we appreciate your business. We certainly strive to make our guests' stay a pleasant one and it's awesome when we all hit the mark. We hope that you will stay with us again, whenever your travels bring you to this area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Comfort Suites Sugar Land

Address: 4820 Techniplex Dr, Stafford, TX 77477-3827
Region: United States > Texas > Stafford
Price Range: ₹ 5,294 - ₹ 9,608 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Sugar Land 2.5*
Number of rooms: 67
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Also Known As:
Comfort Hotel Stafford
Comfort Suites Stafford
Stafford Comfort Suites
Hotel Style:
#2 Business Hotel in Stafford
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Sugar Land staff and other travellers.
3 questions
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Tucson, Arizona
1 month ago
over a year ago

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Questions? Get answers from Comfort Suites Sugar Land staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor is cleaner.”
 of 5 bubbles ljo9852, 7 Feb 2017 | Read review
“Take some earplugs for the aircon!”
 of 5 bubbles jgflavell, 30 Nov 2015 | Read review
“Great Hotel”
 of 5 bubbles bro-chrisj, 26 Oct 2015 | Read review
“Ask for a room away from the elevator. There is more foot traffic and some elevator noise that makes it into the room.”
 of 5 bubbles KA-Ranch, 20 Sep 2015 | Read review
“The laundry room is on the 1st floor. Front desk is also helpful with finding quarters to feed the machines with.”
 of 5 bubbles Robsonjo, 15 Sep 2015 | Read review
5 of 5