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La Quinta Inn & Suites Houston Stafford Sugarland

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La Quinta Inn & Suites Houston Stafford Sugarland
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170 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn & Suites Houston Stafford Sugarland
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Showing 168: English reviews
Houston, Texas
Reviewed 28 September 2016

The hotel staff was great. They were friendly and helpful. Our room had standing water from an air conditioner leak that was not fixed the entire 5 days we were there. The breakfast selection was standard - hard boiled eggs, bagels, cereal, etc.

Review collected in partnership with La Quinta
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Helpful?
Thank Helen G
LaQuintaInnStafford, General Manager at La Quinta Inn & Suites Houston Stafford Sugarland, responded to this review

Helen G, Thanks for the feedback. I am glad to hear that you found our staff to be friendly and helpful ! I am sorry, though, to hear about the issue with the air conditioner leaking. If you ever have a problem like that please let us know so we can either fix it or offer you another room right...

Towson, United States
Reviewed 21 September 2016

Overall, nice facility. Friendly staff. Price is great. Rooms generally clean. Staff are very responsive to requests. At reservation, remember to request a refrigerator/microwave since not all units have them.

Review collected in partnership with La Quinta
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Helpful?
Thank Richard T
LaQuintaInnStafford, General Manager at La Quinta Inn & Suites Houston Stafford Sugarland, responded to this review

Richard, Glad to hear that you enjoyed your stay with us ! Please come back again soon ! Thanks, Peter C. General Manager

Beaumont, Texas
Reviewed 4 September 2016

My room and common areas where nicely appointed. They were clean and had all the essentials. The staff goes above and beyond to make sure that you have everything you need. The hotel is very quiet and conference calls were not an issue.

Review collected in partnership with La Quinta
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Helpful?
Thank dsgernentz
LaQuintaInnStafford, General Manager at La Quinta Inn & Suites Houston Stafford Sugarland, responded to this review

Dsgernentz, Thanks for the kind words about the staff. I will pass them on ! Please come back soon ! Thanks, Peter C. General Manager

Wilmington, Delaware
Reviewed 28 August 2016

Friendly staff, clean rooms, good breakfast, quick and easy check in, would definitely stay again. Great location lots of dining options local. Gym has decent equipment, pool area clean. Best hotel in the area for the price

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Helpful?
Thank Dave W
LaQuintaInnStafford, General Manager at La Quinta Inn & Suites Houston Stafford Sugarland, responded to this review

Glad to hear that you enjoyed your stay with us ! We look forward to seeing you again soon ! Thanks, Peter C. General Manager

Reviewed 28 August 2016

at 200 am loud knocking on door. would not stop until we opened the door. tried call front desk no answer several times. very afraid . person was drunk. came back 4o min later same thing. Where is security/ FAMILY AFRAID. NEVER STAY AGAIN.

Review collected in partnership with La Quinta
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Helpful?
Thank elizabetht48
LaQuintaInnStafford, General Manager at La Quinta Inn & Suites Houston Stafford Sugarland, responded to this review

Elizabetht48, Thank your for the feedback about your recent stay with us. I appreciate your reporting the issue with your phone to me upon checkout enabling me to have the phone fixed and allowing me to reimburse you for the points you used on the room. I have shared your comments with the front desk staff to ensure that we...

Fort Worth, Texas
Reviewed 5 August 2016

Was in town to see family, the hotel was a good meeting place for us. It was a 4 hour drive for me and a 5 hour drive for my family so we meet there. Staff was very friendly and had good conversations with them. Will return again when I am in that area.

Review collected in partnership with La Quinta
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Helpful?
1Thank Kendall N
LaQuintaInnStafford, General Manager at La Quinta Inn & Suites Houston Stafford Sugarland, responded to this review

Glad to hear you enjoyed your stay with us ! Thanks for your kind words about the staff. I will pass on the compliment ! Thanks, Peter C. General Manager

Reviewed 4 August 2016 via mobile

The first day after check- in we arrive to the room but there was alot of nails on the carpet and alot of hair(Shaven beard)on the sink and the toilet.. The people at front desk was very friendly move us to another clean room. On our second night when we arrive to the room we found 3 roaches on the...

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Helpful?
Thank Swami H
LaQuintaInnStafford, Front Office Manager at La Quinta Inn & Suites Houston Stafford Sugarland, responded to this review

Swami, Thanks very much for the feedback regarding your recent stay with us. I apologize for the cleanliness and bug issue that you experienced. This is not the type of experience that we want our guests to have. I called our exterminator out immediately to treat the room that you had as well as the rooms on either side. I...

London
Reviewed 31 July 2016 via mobile

He reception staff were so nice! And you get free tea and coffee at all times of the day. Breakfast was very limited and the rooms were average. We were saying there for a wedding so had a few rooms near each other which was convenient! Plus it's opposite an ihop which is obviously a win!

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Helpful?
1Thank 504km2016
LaQuintaInnStafford, General Manager at La Quinta Inn & Suites Houston Stafford Sugarland, responded to this review

Glad to hear that you enjoyed your stay ! Thanks ! Peter C. General Manager

Reviewed 27 July 2016

1st room on first floor. AC did not work and was moist and smelled like mildew. 2nd room on second floor. I hated to walk across the floor. Was wet feeling in the room. Smelled like cat urine. Floor was damp.

Review collected in partnership with La Quinta
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Helpful?
1Thank Jeff S
LaQuintaInnStafford, General Manager at La Quinta Inn & Suites Houston Stafford Sugarland, responded to this review

Jeff S, Thank you for sharing the feedback from your stay with us last weekend. I apologize for the issues that you had with the malfunctioning air conditioners that caused the rooms to be humid and have an odor. We have replaced 75% of our air conditioners so far to resolve this issue. I am very sorry for the inconvenience...

Victoria, Texas
Reviewed 19 July 2016

It was one of the worst ever hotel experience from bad smell in rooms, cockroaches, poor and inattentive front staff and overall poor service. I will tell others to stay as far away from this property as possible.

Review collected in partnership with La Quinta
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Helpful?
Thank sambV6108XX
LaQuintaInnStafford, General Manager at La Quinta Inn & Suites Houston Stafford Sugarland, responded to this review

Sambv6108xx, Thank you very much for your comments regarding your stay. I apologize for the room and service not being up to our usual standards. I have used your comments as an opportunity to review our cleaning and service standards with both our Front Desk staff as well as our Housekeeping staff. We had a meeting this morning to discuss...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The La Quinta Inn & Suites Stafford/Sugar Land is centrally located in Southwest Houston on Hwy 59 at S. Kirkwood. The hotel is within walking distance of several full service restaurants and bars and is located across the freeway from the Fountains Shopping Center and movie theatre. The hotel's amenities include a complimentary continental breakfast with fresh hot waffles, free high speed internet, a fitness center, business center and a beautiful outdoor pool. Nearby attractions include First Colony Mall, Constellation Field (home of the Sugar Land Skeeters), Sugar Land Town Center entertainment complex, the Stafford Centre, and several Sugar Land hospitals including St. Luke's, Memorial Hermann and Methodist. ... more   less 

Additional Information about La Quinta Inn & Suites Houston Stafford Sugarland

Address: 12727 Southwest Fwy, Stafford, TX 77477-3806
Region: United States > Texas > Stafford
Price Range: ₹ 4,651 - ₹ 7,271 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Houston Stafford Sugarland 2.5*
Number of rooms: 127
Reservation Options:
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Also Known As:
La Quinta Inn Stafford/Sugarland Hotel Stafford
La Quinta Stafford
Stafford La Quinta
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Questions & Answers

Questions? Get answers from La Quinta Inn & Suites Houston Stafford Sugarland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would suggest getting a room away from the elevator”
 of 5 bubbles Pioduae, 1 Nov 2016 | Read review
“All rooms i stayed in were very good”
 of 5 bubbles brucefan100469, 17 Oct 2016 | Read review
“try another hotel”
 of 5 bubbles rab0k, 28 Jun 2016 | Read review
“if your getting a room with two beds make sure to request queens. this hotel has both full and queen rooms”
 of 5 bubbles mikelf2005, 27 Jul 2015 | Read review
“Request room away from the freeway.”
 of 5 bubbles 818duaneg, 11 Jul 2014 | Read review
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