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Extended Stay America - Houston - The Woodlands

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Extended Stay America - Houston - The Woodlands
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60 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Reviewed 27 August 2016

I was rather pleased, I had a clean room, comfy bed. First outing I had alone, I enjoyed it. I didn't really experience any problems, the desk clerks were all very nice and I had a wonderful time. Will stay here again sometime in the future.

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Helpful?
1Thank Betsy M
Manager_11525, Manager at Extended Stay America - Houston - The Woodlands, responded to this review

Thank you for taking the time to write a review about your stay. I am more than pleased to read you enjoyed your clean, comfortable room as well as the excellent customer service our staff provided. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Newburgh, Indiana
Reviewed 7 June 2016 via mobile

ESA The Woodlands,TX: dirty, piles of trash in each floor behind stairs, flies, mold smell in room, run down furniture, dirty elevator. I had booked to stay there 2 months, left after the first night. Front desk girls are nice, this is the only good thing. The price for extended stay over 60 days could be as cheap as $35.99/...

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4Thank mariacaljabi
Reviewed 16 May 2016

Worst breakfast ever! Just some bars of nut. That's all. No trash bin in the room. A lot of trash in corner of the stair. A Terrible place. They even did not hold the room more me. Please do not book this hotel.

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3Thank Hung D
Cairo, Egypt
Reviewed 22 January 2016 via mobile

This is my 1st time to stay in an extended stay hotel below my feedback : -location is in north Houston I45 highway, 40 Minutes drive from down town ,in rush Hour 60-90 minutes. -room is clean with weekly room service and WiFi is good speed . -Parking is free and safe -location is close to restaurants and fast-food main...

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Thank Mo B
Plano, Texas
Reviewed 6 November 2015

Got a good rate online for a quick overnight stay in Houston. The room I was given was clean, but dated. Free Wi-fi is super slow unless you upgrade to highspeed. Like most rooms at Extended Stay America there was a mini kitchen, but I did not use it. The bed was comfortable enough and I slept well, but given...

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2Thank Exdamyankee
Reviewed 27 August 2015

I booked a single night at this motel through Hotwire.com, meaning I didn't even know which hotel I was staying at until after paying the non-refundable fee. Only then did I see that my friend and I would be staying at this hotel, and the awful reviews both on Google and TripAdvisor. I was quite disturbed, so I emailed the...

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2Thank Andrew C
Tyler, Texas
Reviewed 22 August 2015

Got a good internet rate. Needed a second bed so the clerk charged $20 a night extra. Same clerk gave me key to a room with only one bed, When I got to the room I tried to call the clerk but could not get an answer. Had to walk around the building to the office only to find it...

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3Thank ScottyWood1927
Rockford, Illinois
Reviewed 13 August 2015 via mobile

We were looking for a place with kitchen. We picked this place, oohhh huge mistake. The room we got was not clean. So they transfer us to an other room. The bathroom was dirty, and the room smells really bad. We booked two queens, there no room with 2 queens. They only have rooms with a queen and a full....

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3Thank Andy-Bety
North Salt Lake, Utah
Reviewed 18 May 2015

Room was very small. No door on closet, just a curtain. No counter space in bathroom. No hair dryer in room. Bed was not comfortable. Carpet was dirty. The room smelled bad. I would NOT recommend staying at this hotel. I will not stay at an Extended Stay America hotel ever again.

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3Thank Laurel S
New Orleans, Louisiana
Reviewed 18 May 2015

Holy Cow is this place a dump! If you go to extendedstayamerica.com, it shows you spacious "suites" with a decent size kitchenette, full size refrigerator, bathroom with a vanity & tub, and even boasts they are "well-lit spacious suites". This place is the polar opposite of everything on their website - from the room, to the laundry facility, to the...

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2Thank ChristyHappyHeart

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry

Additional Information about Extended Stay America - Houston - The Woodlands

Address: 150 Valley Wood Dr, Spring, TX 77380-3542 (Formerly Crossland Economy Studios)
Region: United States > Texas > Texas Gulf Coast > Spring
Price Range: ₹ 3,598 - ₹ 5,431 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Houston - The Woodlands 2.5*
Number of rooms: 141
Reservation Options:
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Also Known As:
Extended Stayamerica Houston - The Woodlands Hotel Spring
Spring Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Houston - The Woodlands staff and other travellers.
1 question
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Fort Worth, Texas

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Questions? Get answers from Extended Stay America - Houston - The Woodlands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have better views”
 of 5 bubbles 333betsym, 27 Aug 2016 | Read review
“To ensure a good room, get back in your car and go elsewhere.”
 of 5 bubbles ScottyWood1927, 21 Aug 2015 | Read review
“Don't book a room here!”
 of 5 bubbles 275laurels, 17 May 2015 | Read review
“Back side of the establishment and ask for NO Pet and No Smoking!!”
 of 5 bubbles Tyler_Tylyn, 6 Apr 2015 | Read review
“I asked for extra pillows and the only answer I was given "We don't have any." That is very poor customer service. I will never stay at an Extended Stay America hotel again. I plan to report to Corporate Lodging of the experience i have had and hope they terminate the contract they have with the company. Really nothing to be proud of in my opinion. Have to pay for upgraded WIFI otherwise it is like using a phone.”
 of 5 bubbles scotte214, 14 Oct 2014 | Read review
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