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All reviewscinnamon rollsvery clean hotelfamily stayed hererewards membersroad tripstaff was friendlynice staylate at nightking roomnight stayindoor poolfirst floorthe young ladynext morningplenty of hot waterbeds were comfortableup to date
Very clean room and bathroom. Got a king room and it was basic but clean. Breakfast featured Texas shaped waffles! There were a lot of people at breakfast and not much room to sit, but it was a good selection. Well worth the money.
Response from April L, General Manager at Holiday Inn Express Hotel & Suites Shamrock NorthResponded 20 July 2016
Thank you for staying with us and posting a nice review.
After 9 days of travel through 7 states and many hotels later, this was not the cleanest Holiday Inn, but was just as comfortable for sleep as the rest. Shower has mold all around the grout and caulking, tub bottom was not clean and shower...More
1 Thank gmy3359
Response from April L, General Manager at Holiday Inn Express Hotel & Suites Shamrock NorthResponded 19 July 2016
We do apologize for your experience and thank you for letting us know about your stay. We will be sharing your post with our staff as this type of feedback help us to improve.
Clean rooms, friendly staff, fresh towels, and complimentary cookies! Breakfast was enjoyed by all. Lots of fresh fruit; apples, oranges, and bananas. The attendant kept everything filled, didn't have to ask for anything. Would have given it 5 stars if the guest laundry room was...More
1 Thank hlbilynhlywood
Response from April L, General Manager at Holiday Inn Express Hotel & Suites Shamrock NorthResponded 22 June 2016
Thank you for letting us know that you enjoyed breakfast and will be glad to share with the Breakfast Manager your review. I will also use your review as a training with our housekeeping department as our guest laundry is also a very important area...More
Greeted by a very nice and helpful staff member who was able to accommodate our first floor request Toni was very helpful and recommended a great local restaurant.
Room was spacious and very clean. Liked that we had soft and firm pillows on our bed
Response from April L, General Manager at Holiday Inn Express Hotel & Suites Shamrock NorthResponded 19 May 2016
Thank you for posting a review about our staff and property, lets us know that we are providing the quality that our guest expect and I'll be sure to show Toni that her service was appreciated.
We just returned from a 15 day trip with 15 nights in a Holiday Inn.Believe me when I say all Holiday Inns are not the same quality. We always knew we would get a good nights sleep in a clean and comfortable bed and room....More
Response from April L, General Manager at Holiday Inn Express Hotel & Suites Shamrock NorthResponded 2 May 2016
Thank you for posting a review and letting us know about your experience with us. We do apologize as all our 2 queen standards rooms do not have any of these lounge chairs or desk chairs. But to explain our other room types such as...More