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All reviewscinnamon rollsvery clean hotelfamily stayed hererewards membersroad tripstaff was friendlynice staylate at nightking roomnight stayindoor poolfirst floorthe young ladynext morningplenty of hot waterbeds were comfortableup to date
We arrived at the hotel at almost 7am. I had called at 11pm the night before. Assured the front desk that we would be really late to check in. Our room was paid for in whole online. When we finally arrived there, I was told...More
2 Thank Katrie_Zoe
Response from Toni D, Front Office Manager at Holiday Inn Express Hotel & Suites Shamrock NorthResponded 16 January 2018
We apologize for any inconvenience you may have encountered on your stay. We take every review seriously and use such feedback to continue improvements for our staff and hotel. I would like to assure you that this inconvenience is not typical and would love to...More
This location has the right touch. They pay attention to the little things that count. The night before we stayed at a different HIX that just didn’t seem to care. This location was excellent from the staff to the room to the breakfast.
Response from Toni D, Front Office Manager at Holiday Inn Express Hotel & Suites Shamrock NorthResponded 29 November 2017
Thank you for taking the time to leave a review. We are glad that you were happy with your stay and hope to serve you again in the future!
Shamrock is a tiny place with a couple of gas stations, a McDonalds, maybe a few other businesses and this hotel. The hotel is a bit old, but we had a good stay, breakfast was the normal but it all was hot and fresh. The...More
1 Thank bluegoose29
Response from Toni D, Front Office Manager at Holiday Inn Express Hotel & Suites Shamrock NorthResponded 11 January 2018
Thank you for your review. I'm glad you enjoyed your stay with us. We look forward to serving you in the future.
My family stayed here in June because of the location near other family members. It was with mixed results due to not getting the room cleaned on one day of our stay. I decided to give it another shot for Thanksgiving.
When I tried to...More
1 Thank mlsimp2
Response from Toni D, Front Office Manager at Holiday Inn Express Hotel & Suites Shamrock NorthResponded 27 November 2017
Thank you for taking the time to leave a review. We take feedback like yours very seriously to help improve and make changes for our guests to receive a better stay. We apologize for any inconvenience you encountered on your stay. We would love the...More
There's not much in Shamrock, but this hotel was a good stop along Route 66. The location is close to the freeway, but even with being on the highway side, I didn't hear much noise from the highway. The breakfast was good - standard Holiday...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shamrock NorthResponded 17 September 2017
Thanks for choosing Holiday Inn Express And Suites Shamrock North TX and leaving your honest feedback.
Although you have given us a satisfactory rating on our level of sleep quality and location, I am sorry to read that our level of service was...More