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Hampton Inn & Suites Schertz

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Hampton Inn & Suites Schertz
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356 Reviews from our TripAdvisor Community

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Showing 350: English reviews
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Tucson, Arizona
Reviewed 2 days ago NEWvia mobile

We are very disappointed after our one night stay here. We frequently travel and always stay with Hilton brands because we love Hilton Honors. My husband checked us in ahead of time on the app and chose our room. When we got there, they said they upgraded us and gave us a different room. When we got up there, there...

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Helpful?
Thank kaybal13
Management response:

First and foremost I want to apologize for the inconvenience you incurred during your stay, please rest assured that the issues have been addressed to the proper department heads. I also want to thank you for your feedback as it is guests that helps us in the continuous efforts to keep improving our service and product. Please feel free to...

Austin, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 27 February 2017

I needed a place to stay for a couple of nights near I-35/1604, and the Hampton Inn & Suites was a great pick. - Staff was always friendly - The facility and room were clean - Beds were very comfortable - No noise from the highway or neighboring rooms - WIFI was fast and reliable - Breakfast was above average...

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Helpful?
Thank Eosphotog
About Hotel's Favourite Review
Buffalo, New York
Reviewed 3 days ago NEW

Upon arrival our room was not ready. Ms Stephanie was extremely polite when providing us with this information. We went back three different times as each time we tried our room was still not ready. Ms Stephanie helped us two of the three times and was professional and kind. Upon the third try it was shift change and we were...

Review collected in partnership with Hampton
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Helpful?
Thank JJLu1
Reviewed 3 days ago NEW

The bathrooms are not exceptionally clean like you would expect for the price. We found hundreds of tiny bugs climbing on the bathroom counter in the morning. Fruit flies our nats possibly but a definite turn off. Breakfast is very good with lots of choices.

Review collected in partnership with Hampton
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Helpful?
Thank johnbD3577BC
Reviewed 3 days ago NEW

Very clean. Staff very helpful and efficient. Checkin/checkout went smoothly. Very quiet lobby and breakfast area. Hotel is modern and updated. Beds comfortable. Room was large. AC/heat worked great. Drapes kept out the light. Overall a good experience.

Review collected in partnership with Hampton
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Helpful?
Thank Marilyn H
burleson, United States
Reviewed 2 weeks ago

My Best friend and her husband were having a retirement part in nearby San Antonio and we normally stay at her house in Cibolo but do to ALL of her family coming into town we opted to stay at the Hampton Inn. We were NOT disappointed. Very clean rooms and a comfortable bed

Review collected in partnership with Hampton
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Helpful?
Thank wandas958
Ogden, Utah
Reviewed 3 weeks ago

Breakfast staff was consistently late and had only keys. Hotel does not have contingency plan such as on site key box. Missed two of 4 breakfasts and no compensation. Good news another Hampton is 5 minutes west and they have a reliable breakfast staff.

Review collected in partnership with Hampton
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Helpful?
Thank Allen18532
Reviewed 4 weeks ago

This is by far one of the best Hamptons I've ever stayed in! This was my first time at this hotel but it won't be the last. I would first like to extend my appreciation to the helpful and professional staff. But I must specifically mention Tarasa (Im not sure of the spelling), the blonde girl in the breakfast room!...

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Thank Ron L
Reviewed 23 March 2017

Very please with the cleanness of hotel, great complimentary breakfast with a lot of options for the children and I especially loved the coffee they offer. In addition, the location was perfect to our activities.

Review collected in partnership with Hampton
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Helpful?
Thank 170gloriar
RANCHO CUCAMONGA, United States
Reviewed 23 March 2017

Had a great stay here. Rate was great, comparable to other hotels in the area. Staff is friendly and helpful. Hotel is very neat and clean, just underwent a remodel. Complimentary breakfast had a good variety and selection.

Review collected in partnership with Hampton
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Helpful?
Thank U4515UBdonaldc

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
The Hampton Inn & Suites Schertz hotel is located midway between San Antonio and New Braunfels. From the legendary historic landmarks of the Alamo and Spanish Governor's Palace to exploring the underworld marvels at Natural Bridge Caverns, there is plenty to keep you entertained. We offer easy access to I-35, Randolph Air Force Base, downtown San Antonio and a number of family attractions. Get a great night's rest on the comfortable clean and fresh Hampton bed®, and wake up to Hampton's free hot breakfast. Take advantage of free high-speed internet access in each guest room, a handy lap desk and MP3 alarm clock. ... more   less 

Additional Information about Hampton Inn & Suites Schertz

Address: 17702 IH 35 North, Schertz, TX 78154
Region: United States > Texas > Schertz
Price Range: ₹ 6,357 - ₹ 12,200 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Schertz 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Hampton Inn And Suites Schertz
Hampton Inn & Suites Schertz Hotel Schertz
Hampton Inn Schertz
Schertz Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn & Suites Schertz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To choose a good room, dont believe you should stay at this place!”
518jd, 19 Mar 2017 | Read review
“Avoid Hampton Inn Schertz”
wisetraveler2, 14 Mar 2017 | Read review
“Location was quit and peaceful. Nothing more you can do to make it any better perfect get away.”
Q5469ZUvincentl, 27 Dec 2016 | Read review
“No problem with noise on the third floor.”
anng86, 2 Aug 2016 | Read review
“The conference room has accessibility to a small patio area (great for conference attendees to take a break) is handicapped accessible.”
txlymphie, 11 Jul 2016 | Read review
5 of 5