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BEST WESTERN San Marcos

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BEST WESTERN San Marcos
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216 Reviews from our TripAdvisor Community

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Showing 195: English reviews
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Ft. Worth, United States
Reviewed 4 weeks ago

All staff that I seen was very professional and helpful. Will recommend this hotel to everyone who is in the area. The rooms are big and clean and the breakfast was great. Always hot coffee out and good selection of fruit. Best clean place to stay in San Marcos with excellent pricing

Review collected in partnership with Best Western
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Helpful?
Thank barakn2017
Mike P, Manager at BEST WESTERN San Marcos, responded to this review

All of us here at Best Western would like to thank you for submitting your review. We value all comments as we use them to help us provide superior service for you and future guests. We do hope we will see again soon.

Carrollton, United States
Reviewed 5 weeks ago

I stay at many Best Western locations throughout the year for business. This is the only location with v-shaped bathtub bottoms. I survey for a living and work on many different types of terrain and are good on my feet but the tub shape with soap is a dangerous combination!! I slipped and split my head open on the toilet...

Review collected in partnership with Best Western
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Helpful?
Thank 334glenj
Mike P, Manager at BEST WESTERN San Marcos, responded to this review

All of us here at Best Western once again apologize for all the inconvenience you experienced upon your last stay with us. We trust you received our previous reply to your review on our Best Western site. A brief overview: we did compensate a full night stay and have credited your account via your credit card which was on file...

Houston, Texas
Reviewed 17 January 2017

Dropping off kid at Texas state University .close to school and not too far away from l 35 freeway. Nice restaurants abundants. Staffs friendly. The pricing is very reasonable in comparing to surrounding hotels. The staffs are great. Breakfast okay but not like the ones in San Antonio. Make to order.

Review collected in partnership with Best Western
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Helpful?
Thank Bukky52
Mike P, General Manager at BEST WESTERN San Marcos, responded to this review

thank you for submitting your review. We value all comments made as we use them to help us provide superior service for you and future guests. We hope you will chose to stay with us on your next visit.

Forest Hill, Texas
Reviewed 9 January 2017

It's 24 degrees outside and I get to my room and it's like being outside...! The air conditioning is on and set to 65....!!! So now I go back down stairs and sit for 45 minutes while my room warms up...!!!

Review collected in partnership with Best Western
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Helpful?
Thank Keedarow
Mike P, General Manager at BEST WESTERN San Marcos, responded to this review

Thank you for submitting a review. We value all comments as we can use them to help us provide superior service for you and future guests. All of us here at Best Western want to apologize for any inconvenience the room condition caused you, we do hope you will consider staying us upon your visit as we are committed on...

Houston, Texas
Reviewed 2 January 2017

This is a great place to stay. Very helpful staff, clean, comfortable room. The hotel itself is clean. Quiet, plenty of parking. The location is very convenient for restaurants, gasoline and shopping.

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Helpful?
Thank chzagara
Mike P, Manager at BEST WESTERN San Marcos, responded to this review

Thank you for submitting your feedback. We value all responses as we use them to help us provide superior service for you and future guests. We do hope you will chose to stay at Best Western on your next visit to San Marcos.

Dallas, United States
Reviewed 20 December 2016

Lovely staff...spotless room...great night's sleep...coffee awaiting me in morning...great place to crash between activities...(great TV to watch high school state football finals)...very close to our festivities at Texas State. For us, this was the perfect spot to use as home base.

Review collected in partnership with Best Western
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Helpful?
Thank M9079BPcynthiap
Mike P, General Manager at BEST WESTERN San Marcos, responded to this review

Thank you for writing a review on our property as we value all comments. All of us here at Best Western use all comments we recieve to help us continue to provide superior service for all and future guests. We do hope you will choose to stay us once again upon your next visit to San Marcos.

Alpine, United States
Reviewed 6 December 2016

The bathtub was clean, the carpet was clean, the lobby was clean, everything looked very well taken care of. The staff was friendly from the moment I called to make a reservation until we walked out the door the next morning. We will definitely return.

Review collected in partnership with Best Western
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Helpful?
Thank P9865PCannah
Manibhai P, General Manager at BEST WESTERN San Marcos, responded to this review

Thank you very much for writing a review. We value all responses as we can use them to help us provide superior service for and you and future guests. We hope you will visit us again very sonn. Once again thank you for tasking time to leave a review on your stay here ata Best Western.

Reviewed 25 November 2016 via mobile

Stayed there for a girls weekend. The staff was amazing especially Johnny. He was warm and welcoming upon our check in. He was extremely helpful. Johnny has superior customer service! The hotel was very clean and our room was huge. We will definitely book it again! Thank you for y'all's great customer service!

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Helpful?
Thank happychic300
Manibhai P, General Manager at BEST WESTERN San Marcos, responded to this review

Thank you for submitting your review, we value your feedback as this helps us to continue to provide excellent service for you and all of our guests. We hope you will chose to stay with us again upon your next visit.

Adkins, Texas
Reviewed 8 November 2016

I stayed one night with my husband, the rooms are big and clean. What you would expect from a hotel room. The staff was extremely helpful and nice. I didn't find an elevator, so if you can't walk up about 14 -16 steps then ask for the first floor. Convenient location, right off highway 35.

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Helpful?
Thank beccaesparza
Mike P, General Manager at BEST WESTERN San Marcos, responded to this review

Thank you for submitting a survey. We value your response and use them to help and improve any future visits from you and other guests. We do apologize for not having an elevator, upon your next visit we will gladly block off a room for you so you will not have to walk up the stairs again. Once again thank...

Tyler, Texas, United States
Reviewed 18 October 2016

We really enjoyed our stay. Room was clean and breakfast was good. Johnny and Alexis at the front desk were very friendly and helpful. We needed directions to the olive tree farm and they printed out the directions for us. They made our stay a good experience. Would highly recommend this hotel.

Review collected in partnership with Best Western
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Helpful?
Thank Jane P
Manibhai P, General Manager at BEST WESTERN San Marcos, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback.By telling us what you liked about your stay and how we can improve, you are helping us deliver superior experience for you and other guests. We hope you will come back and see us again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN San Marcos

Address: 917 I-H 35 North, San Marcos, TX 78666
Region: United States > Texas > San Marcos
Price Range: ₹ 5,014 - ₹ 8,958 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN San Marcos 2.5*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Best Western and Travelocity so you can book your BEST WESTERN San Marcos reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
San Marcos Best Western
Hotel Style:
#1 Best Value Hotel in San Marcos
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Questions & Answers

Questions? Get answers from BEST WESTERN San Marcos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room not facing the highway”
 of 5 bubbles thomaswB2894YS, 23 Sep 2016 | Read review
“Our room was near the lobby & where the complimentary breakfast was. A room farther down the hall would work.”
 of 5 bubbles DeniseS936, 23 Mar 2016 | Read review
“odd numbered room side as the even faces the freeway”
 of 5 bubbles liroi, 7 Dec 2015 | Read review
“1st floor, side away from entrance”
 of 5 bubbles N8483MNlindam, 7 Oct 2015 | Read review
“Maybe the 2nd floor won't have bugs”
 of 5 bubbles jillc863, 5 Oct 2015 | Read review
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