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Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center

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Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center
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1,002 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center
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Showing 968: English reviews
Houston, Texas
Reviewed 3 weeks ago

On 8/8/16 Reserved the presidential suite for our upcoming stay on 1/13/17. When we arrived we were told the room was not available. Very unprofessional of hotel to not have called us before we arrived to inform us that they gave our room to someone else. The restaurant is understaffed, the waiters are rude, and the food is not worth...

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Helpful?
1Thank SheilaMae1971
coopl3usf, General Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center, responded to this review

Dear sheilaMae1971, Thank You for taking the time to comment on your stay, I apologize for the mix up with your reservation and then the restaurant experience. I have shared this with the team and hope you will return in the future. Thank You Larry Cooper General Manager

Diana, Texas
Reviewed 4 weeks ago

My experience with my stay was very clean, friendly, and made to feel welcome. Just wish that the hot tub was inside, but other than that it was a great stay and will recommend your location to other people.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Michelle D
coopl3usf, General Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center, responded to this review

Dear Michelle, Thank You for the nice comments about your stay. I was pleased you enjoyed the clean welcome environment and the location. Thank You Larry Cooper General Manager

Cooper, United States
Reviewed 4 weeks ago

Always stay here when we have a business training with NASDA. The morning breakfast with chef's fixing your breakfast is always a nice touch . The employee's are always very friendly and helpful. Will be back.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Larry R
coopl3usf, General Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center, responded to this review

Dear Larry, Thank You for taking the time to comment on how you enjoyed the morning breakfast and employees. Thank You and hope you will return in the future. Larry Cooper General Manager

Snook, Texas
Reviewed 4 weeks ago

Accommodations were good and employees helpful. All experiences were good to excellent, breakfast items on buffet were cold. I have stayed at this location and others across the country, and will stay again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Rod1111
coopl3usf, General Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center, responded to this review

Dear Rod1111, Thank You for the nice comments on how nice the associates were and the excellent breakfast. Thank You and hope you will return in the future. Larry Cooper General Manager

Reviewed 4 weeks ago via mobile

I stayed at this hotel with a group last week. First I will list the cons:( which are not necessarily bad just maybe they could work on. -Our hotel room had a musty smell when entering room due to A/C not working. -Tun drain did not work properly -Water did not get very hot, only slightly warm. -Restaurant food was...

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Helpful?
1Thank Holly B
coopl3usf, General Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center, responded to this review

Dear Holly, Thank You for taking the time to give us feedback concerning your stay. I have addressed the comments with the team and hope you will return in the future. Larry Cooper General Manager

Edinburg, Texas
Reviewed 4 weeks ago

Excellent environment accomadations and my sister and I really enjoyed our get away that was given to us by my husband who was unable to attend due to his legal practice. Yet, it was wonderful and the location was extremely luxurious.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank oreliag2017
coopl3usf, General Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center, responded to this review

Dear oreliag2017, Thank You for taking the time to comment on how you enjoyed the getaway given by your husband. Thank You and hope return in the future. Larry Cooper General Manager

Richmond, Virginia
Reviewed 5 weeks ago

Stayed at the embassy suites by Hilton while in town for a memorial service. Staff was extremely helpful in giving directions to the funeral home, cemetery and church. The location is great - adjacent to the interstate so it's easy to get around. Also near the premium outlets.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank judatt
coopl3usf, General Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center, responded to this review

Dear judatt, Thank You for taking the time to comment on how you enjoyed the hotel while in town for a memorial service. I was pleased the staff was helpful with directions and hope you did have time to visit the outlet center. Thank You Larry Cooper General Manager

San Antonio, Texas
Reviewed 5 weeks ago

Room was quiet and took advantage of digital key so no check in at front desk required. Complimentary drinks and snacks. Restaurant and spa on sight. Fringe and microwave in every room if you need to bring your own food and drinks.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Claudcarr
coopl3usf, General Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center, responded to this review

Dear Claudcarr, Thank You for the nice comments. pleased you took advantage of the digital key program and enjoyed the snacks and drinks. Thank You Larry Cooper General Manager

San Antonio, Texas
Reviewed 10 January 2017

Family event with softball organization held at this hotel and convention center. Hotel was very nice and comfortable to stay at and had a wide variety of breakfast items to choose from. The welcome reception was great and staff was very polite and helpful. Would definitely stay again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank brendag265
coopl3usf, General Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center, responded to this review

Dear brendag265, Thank You for the nice comments about your stay while here for th softball conference. I am pleased you enjoyed the breakfast and managers reception. Thank You and hope you return soon. Larry Cooper General Manager

Universal City, United States
Reviewed 9 January 2017

The hot tub was broken and it was the one thing my wife and I where looking forward to. There was no sign, it was on and full, but cold. When I asked the front dest they said it wouldn't be working until the next day. Nothing was offered but a sorry. I was expecting anything more then sorry... and...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank benbB3583CC
coopl3usf, General Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center, responded to this review

Dear benbB3583CC, Thank You for taking the time to comment on your recent stay. I apologize for the Hot Tub being cold and nothing being offered. I have addressed this with the staff for improvement going forward. I hope when you visit the area again you will stay with us. Thank You Larry Cooper General Manager

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Near Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Set just a short drive from the bustling center of downtown San Marcos, the Embassy Suites San Marcos - Hotel, Spa & Conference Center is a contemporary and spacious hotel that offers more space, flexibility and freedom during your stay. Each of the San Marcos hotel’s 283 two-room suites provides a superb range of modern hotel amenities, including two flat-screen TVs and high-speed internet access. Whether you want to dine on a complimentary cooked-to-order breakfast or prepare one yourself with the suite’s mini refrigerator, microwave oven and coffeemaker, our hotel in San Marcos, TX is designed to give you more freedom. ... more   less 

Additional Information about Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center

Address: 1001 E. McCarty Lane, San Marcos, TX 78666
Region: United States > Texas > San Marcos
Price Range: ₹ 11,829 - ₹ 22,179 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center 3.5*
Number of rooms: 283
Reservation Options:
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Also Known As:
Embassy Suites San Marcos Hotel San Marcos
Hotel Style:
#1 Business Hotel in San Marcos
#1 Green Hotel in San Marcos
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors are always quieter.”
 of 5 bubbles LoafJugThouTree, 4 Feb 2017 | Read review
“Get a higher floor to avoid noise from the lobby and away from the elevator is you want quiet.”
 of 5 bubbles donnawarrenm, 1 Feb 2017 | Read review
“They are all great”
 of 5 bubbles CWaters41, 5 Jan 2017 | Read review
“If u need to be close to elevator ask when check in.”
 of 5 bubbles patriciamY3738RG, 29 Dec 2016 | Read review
“Ask for a view of Target! Great views of the plains beyond.”
 of 5 bubbles MaxwellStone, 24 Nov 2016 | Read review
5 of 5