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Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center

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Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center
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1,033 Reviews from our TripAdvisor Community

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Showing 998: English reviews
Start your review of Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center
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McAllen, Texas
Reviewed yesterday NEW

I have been there twice for business meeting and conference. It rained the whole time we were there but we didn't mind because the Hotel had everything and we didn't have to go out in the nasty weather. Happy hour was nice bartenders very pleasant. Front Desk employees very nice and helpful. My wife accompanied me both times and she...

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Helpful?
Thank bellnhow
Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 4 January 2017

Staff is very friendly and helpful management was great reception in the evening awesome highly recommend we arrived the staff was smiling and very friendly and helpful ask for extra coffee in the room cleaning Hospitality supplied it

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Timothyk43
About Hotel's Favourite Review
Management response:

Thanks for the kind review. We hope to service you again soon.

Houston, Texas
Reviewed 3 days ago NEW

Had a great experience at this location. Attended a business conference here. The room accommodations were clean and comfortable. The complimentary breakfast was great. The conference accommodations worked well. It was a good overall experience.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank mblondell
coopl3usf, General Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center, responded to this review

Dear mblondell, Thank You for sharing how you had a great experience at the hotel while here for a conference. I hope you will return in the future. Thank You Larry Cooper General Manager

Houston, Texas
Reviewed 4 days ago NEW

I have been to this hotel several times in the past and have had a wonderful experience. It has been a few years since we were last here and this time our 2 day stay was a mixed bag. On the day of our arrival, I called ahead and asked if we could get an early check in. Instead of...

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Helpful?
Thank ashar g
coopl3usf, General Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center, responded to this review

Dear ashar g, Thank You for being a repeat guest of the property. I appreciate your feedback about the training and have addressed with the team. Again, thank you and look forward to your return. Larry Cooper General Manager

Houston, Texas
Reviewed 5 days ago NEW

We have stayed at this location before, so my review will take that into account. Normally this hotel does an excellent job. Stay is always, even on this trip, very professional and well above what you would expect at this level of hotel. They would do well at even a 4 star in NYC. This trip was so the kids...

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Helpful?
Thank Sean K
coopl3usf, General Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center, responded to this review

Dear Sean K, Thank You for taking the time to share your experience at the hotel. I apologize for the inconviences for your trip during spring break. I was pleased they took care of you at check out and hope you will return in the future. Thank You Larry Cooper General Manager

Burnet, United States
Reviewed 6 days ago NEW

Great place for a conference with many places for meetings, large assemblies and meals. It is extremely convenient when you can stay where the meetings and group assemblies are held. It is really nice to have the complimentary breakfast and not have to leave for breakfast and the evening reception gives people time to relax together following the meetings.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank H3967XIrichardb
coopl3usf, General Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center, responded to this review

Dear H3967XIrichardb, Thank You for the nice comments about a great place for a conference. I appreciate the positive feedback and hope you will return in the future. Larry Cooper General Manager

Sugar Land, Texas
Reviewed 1 week ago NEW

We were greeted with a smile and quick review of what was going on in the local area. We liked our room, it was very nice and roomy. It was too cold to use the outdoor pool and hot tub but it looked nice. The most disappointing part of the whole experience was the breakfast. You had to go up...

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Helpful?
Thank Christy Z
coopl3usf, General Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center, responded to this review

Dear Christy Z, Thank You for being a repeat guest to the property. I appreciate your feedback about the breakfast and Happy Hour. I hope in the future you will return again. Thank You Larry Cooper General Manager

Royse City, Texas
Reviewed 1 week ago via mobile

We brought our family here for spring break. We had to wait 3 hours past their 4 p.m check in time to get our rooms. We had booked the room weeks in advance. Nothing was offered for the inconvenience but, "Thanks for your patience". Finally got a room and asked for a luggage cart and the bellman and he said,...

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Helpful?
1Thank B-row23
coopl3usf, General Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center, responded to this review

Dear B-row23, Thank You for taking the the time to share you experience. I apologize for the rooms not being ready at 4pm and have addressed this with my team. This is not our normal service level and hope you will return in the future and leave with a positive experience. Thank You Larry Cooper General Manager

Laredo, Texas
Reviewed 1 week ago

Great place overall. A few tweaks and everything will be good. Rooms are very clean.. great location.. happy hour is awesome.. breakfast can use a bit more help with customer service. Overall.. I would stay again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Angie T
coopl3usf, General Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center, responded to this review

Dear Angie T, Thank You for staying with during your trip to San Marcos. I am pleased that you enjoyed your stay and will return in the future. Thank You Larry Cooper General Manager

Texas
Reviewed 1 week ago

Stayed there for 2 nights, and during our stay the hotel did not look to be fully booked and did not see any conferences going on. Check-in smooth and staff friendly. Parking was easy. Location is great for attractions. Found I had to get something late at night, and was glad to find the Target right across the freeway was...

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Helpful?
Thank 175MOM
coopl3usf, General Manager at Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center, responded to this review

Dear 175MOM, Thank You for your comments about your recent stay. I am pleased that you will return to Embassy Suites and have shared your feedback with the team. Thank You Larry Cooper General Manager

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Near Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Set just a short drive from the bustling center of downtown San Marcos, the Embassy Suites San Marcos - Hotel, Spa & Conference Center is a contemporary and spacious hotel that offers more space, flexibility and freedom during your stay. Each of the San Marcos hotel’s 283 two-room suites provides a superb range of modern hotel amenities, including two flat-screen TVs and high-speed internet access. Whether you want to dine on a complimentary cooked-to-order breakfast or prepare one yourself with the suite’s mini refrigerator, microwave oven and coffeemaker, our hotel in San Marcos, TX is designed to give you more freedom. ... more   less 

Additional Information about Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center

Address: 1001 E McCarty Ln, San Marcos, TX 78666-1080
Region: United States > Texas > San Marcos
Price Range: ₹ 10,660 - ₹ 21,516 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center 3.5*
Number of rooms: 283
Reservation Options:
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Also Known As:
Embassy Suites San Marcos Hotel San Marcos
Hotel Style:
#1 Business Hotel in San Marcos
#1 Green Hotel in San Marcos
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton San Marcos - Hotel, Spa & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pay for upgrade for premium floors well worth it.”
 of 5 bubbles bellnhow, 22 Mar 2017 | Read review
“We prefer higher floors and Room #s 5-10 which face southwest. They are mid distance from elevators and view of outlet, hwy 35 and parking”
  • sunset
  • unexpected guest
 of 5 bubbles asharg, 19 Mar 2017 | Read review
“higher floors make it quieter.”
 of 5 bubbles andrewtex123, 15 Mar 2017 | Read review
“The higher floors seem to experience less lobby noise - it is an open atrium, so be aware of that and ask for a higher floor if needed”
 of 5 bubbles mdhotelier, 8 Mar 2017 | Read review
“We stayed on the 2nd floor in one of the corner rooms.. very quiet... no issues.”
 of 5 bubbles LarryG992, 20 Feb 2017 | Read review
5 of 5