SPRINGHILL SUITES SAN ANGELO

Stayed here new years eve-day2019on way from Kermit TX to San Antonio.. very clean, newly renovated!! Rooms are awesome and the price was reasonable.. The free breakfast isn't nothing spectacular just same old boring hotel food... the staff is friendly and helpful..definitely…

Date of stay: January 2019

Wonderful!!

We stayed at this hotel when my (elderly and handicap) mother had to be moved from her home due to remodeling. I cannot stress enough just how well the staff treated my mom, and all of our family! We truly felt as if we were walking in to our own home. Not only was the…

Date of stay: August 2018

Hotel under construction and front desk bad attitude - Worst experience

My husband and I stayed at the Springhill Suites in San Angelo, Texas October 5-7. I booked the room through their website and no where on the site did they advise the hotel was under construction. When walking into our room, the first thing we saw was a gigantic stain, red wine…

Date of stay: October 2018

Response from EricH5213, General Manager at SpringHill Suites San Angelo

Responded 10 Oct 2018

Dear Virginia, My name is Eric Hogeda and I am the General Manager here at the Springhill Suites in San Angelo. I would like to thank you for taking the time to give us a review of your most recent stay with us for the weekend. I am sorry that you had a horrible experience not only with cleanliness but with customer service as well. We strive to provide guest with outstanding customer service and have fallen short of doing that with you. I would love to talk to you a little more about your issues you encountered during your stay. Please let me know the best time to contact you or you can reach me at (325)949-6900 at your earliest convenience. We do hope to have you come stay back with us and enjoy the hotel once renovation have completed and we can give you a memorable stay.

Great!

I enjoyed a restful night here after a long day of work. The modern decor was unique and fun. The staff was wonderful and so helpful. Brittany and Austin at the front desk do an amazing job and are an asset to this business. The manager, Eric, is also very nice and…

Date of stay: October 2018

Relaxing

Great hotel, amenities and staff, We were mid move and the room was perfect for me and my boys,,even my dog! The hotel was quiet and provided free breakfast! YEAH. We arrived late and they were very accomadating, which being late and tired was much appreciated.

Date of stay: July 2018

PreviousNext