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Holiday Inn Express Hotel & Suites Royse City - Rockwall Area

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Holiday Inn Express Hotel & Suites Royse City - Rockwall Area
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87 Reviews from our TripAdvisor Community

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Showing 87: English reviews
Start your review of Holiday Inn Express Hotel & Suites Royse City - Rockwall Area
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Reviewed 4 days ago NEW

They have a big options in the breakfast menu. And Very Delicious!! Very pleasant , helpful and super honest stuff !!!!! We've stayed in the hotel for few nights and had very pleasant experience. Recommend it!

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Helpful?
Thank Alfredo G
Management response:

Good Day Alfredo G We are glad to hear you had such a great stay with us. Its great to hear that you really enjoyed yourself. I will be sharing your kind comments with our staff.

Reviewed 2 weeks ago via mobile

We had a pleasant experience from the moment we walked in. Rossy at the front desk was accommodating and friendly. Our room was spacious, clean and the bed was comfortable. Breakfast was tasty. We will stay again.

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Helpful?
Thank Julia R
Management response:

Good Morning Julia R We are so excited you had a wonderful stay at our beautiful property. Rossy is truly a gem and a great asset to our team. I would be happy to share your comments with her and the rest of our staff.

Lexington, Texas
Reviewed 2 weeks ago via mobile

Rossy is the lady at the front desk and has always treated me well the rooms are nice will recommend this hotel to anyone nice stay fair price. They serve a full breakfast every morning, beds are comfortable and the rooms are clean and in a nice area.

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Helpful?
Thank endersrus
Management response:

Good Morning Endersrus Thank you for taking time to tell us about your stay with us. We really appreciate hearing from our guest. I will be sharing your review with Rossy and the rest of the team. Once again thank you.

Reviewed 4 weeks ago via mobile

Very pleasant , helpful and super honest stuff !!!!! We've stayed in the hotel for few nights and had very pleasant experience. On our way to the airport I realized that my engagement ring was missing. I was in panic. I called the hotel and explained that most likely I've left my ring on the bathroom counter. The receptionist had...

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Helpful?
Thank Malgolou
Management response:

Good Morning Malgolou Thank you for you feedback regarding your recent stay with us. I am so pleased to hear our staff took such great care of you while with us. I will be happy to share your review with our entire team.

Mykonos, Greece
Reviewed 27 January 2017

the rooms are large like all holiday inn hotel chain, but the hotel in general is a little dated... it needs to be renewed. The staff was very friendly and helpful. The buffet breakfast was reach. the prices are reasonable. My expectation was higher than what i had in this hotel

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Helpful?
Thank carlo M
Mountain Home, AR
Reviewed 20 January 2017

We booked with IHG about an hour out and the clerk was waiting on us. We were late and it was a quick night which her being prepared made those few extra minutes of sleep for a long day ahead of INternational flight.

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Helpful?
Thank RedHornet72653
Management response:

Good Morning RedHornet72653 Thank you for taking the time to provide us with feedback from you recent stay with us. We are so pleased hear that our staff took great care of you. We will share your comments with all of our stay and hope to see you again soon.

Reviewed 19 January 2017 via mobile

I wished I would have stopped in Greenville. Hotel room was filthy. Food still in refrigerator. Looks like floor was not vacuumed. Bed and pillows were uncomfortable. Only stayed because I had been traveling all day and used my Spire points. Like I said don't stop and keep driving.

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Helpful?
Thank Clif C
Management response:

Good Morning Clif C Thank you for providing your feed back from you recent stay with us. I do apologize that your stay was not exceptional. These are not the standards of our brand. Thank you for bringing this to our attention as feedback like this lets us know what areas we need improvement in and is a great learning...

Barnegat, New Jersey
Reviewed 7 January 2017 via mobile

Very friendly staff. Room was not what I had expected. I must have misread as I thought it was a new hotel. Room was clean but air conditioner/ heater did not fit into the wall correctly letting in cold air and noise. Breakfast was ok. Loved the shower.

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Helpful?
Thank hrLemon
Management response:

Good Morning hrLemon Thank your for taking time to give us a review of your recent stay with us. We appreciate your comments for our staff and will be sharing them with our team. We have addressed the issues with the air conditioner unit not fitting properly with our engineer. We are glad you enjoyed the shower and breakfast during...

Reviewed 23 November 2016

clean, quiet, that's all I needed. I would like a late check out like 2-4 pm specially if the hotel is 50% full. I was only given an 12:30 late check out vs an 11 am. lovely breakfast, it was open late on Sunday for late risers like myself.

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Helpful?
Thank Norma K
Kerry J, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Good Morning Norma K Thank you for taking the time to give us your feedback. We are glad you hear you enjoyed our lovely hotel and wonderful Express Start Breakfast. We look forward to seeing you the next time you are in town.

Wellington, Florida
Reviewed 24 October 2016 via mobile

Hotel clean. Breakfast missing basics that most Holiday Inns offer, but acceptable. Warning, there is no way to get around if you don't bring a car. Had to pay a car service $30 just to get to nearby restaurant.

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1Thank Cynthia P
Kerry J, Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Hello Cynthia P Thank you for taking time to provide us with your feed back. We love hearing from our guest so that we know in what areas we are excelling and any areas we need improvement. I do apologize that we did not have some of the breakfast items you were looking for during your stay with us. I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the new Holiday Inn Express Hotel & Suites-Royse City, Texas, conveniently located off of Interstate 30. We are excited to be your premier hotel while staying in the Royse City Rockwall area. Our travelers will enjoy hotel amenities including our complimentary Express Start breakfast, 24-hour fitness center, and a friendly staff to make you feel at home.Whether traveling on business or leisure, we are sure to meet your every need. Our business customers will be impressed with our location just 5 miles from Rockwall Technology Park and L3 Comcepts. You are also just minutes away from businesses like EZ-FLO International, Graphics Microsystems, Owens-Illinois Plastics Group, and Sourcing Management Incorporated (SMI). We also offer wired and wireless high-speed Internet throughout the hotel as well as a 24-hour business center, fitness center, and an outdoor pool to help ease the stress of your working day. While here on leisure, enjoy a day at Lake Ray Hubbard, Lake Tawakoni, and Lake Lavon all just miles from the hotel. Enjoy your favorite water sport at Chandlers Landing or take a Riverboat Cruise on the Texas Queen. Looking for some nightlife? Our hotel is only 7 miles from the famed Southern Junction-Western Nightclub. Holiday Inn Express Hotel & Suites-Royse City welcomes you to Stay Smart with the brand that offers you more value and service as well as Priority Club Rewards! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Royse City - Rockwall Area

Address: 1001 Pullen St, Royse City, TX 75189-5609
Region: United States > Texas > Royse City
Price Range: ₹ 6,218 - ₹ 9,949 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Royse City - Rockwall Area 2.5*
Number of rooms: 68
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Holiday Inn Express Hotel And Suites Royse City - Rockwall Area
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Royse City - Rockwall Area staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Royse City - Rockwall Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is well positioned and I would keep my car out front if security is a question because of the access from the frontage road side.”
 of 5 bubbles RedHornet72653, 19 Jan 2017 | Read review
“The King Suite was very roomy and wonderful.”
 of 5 bubbles Vicki4664, 7 Sep 2016 | Read review
“stay some were else”
 of 5 bubbles Elliot63, 17 May 2016 | Read review
“There is an elevator, so all 4 floors are easily accessible.”
 of 5 bubbles mariesW2400SQ, 13 Feb 2016 | Read review
“Stay on south side of building. North soda faced the expressway but still wasn't that noisy”
 of 5 bubbles MaryJ875, 30 Sep 2014 | Read review
5 of 5