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Holiday Inn Express Round Rock

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Traveller (23)
Room & Suite (31)
Dining (3)
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Overview
  • Excellent36%
  • Very good29%
  • Average14%
  • Poor10%
  • Terrible11%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
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Additional information
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (150)
There are newer reviews for Holiday Inn Express Round Rock
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Traveller rating
52
43
21
15
16
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LanguageEnglish
52
43
21
15
16
Show reviews that mention
All reviewsthe holiday inncracker barrelcinnamon rollsfront deskthe breakfast areareduced ratesaltgrass steakhousethe main highwayrudy's bbqparking lotnext morningstayed one nightbiscuits and gravymini fridgeking bedroom was spaciousroad noise
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11 - 15 of 147 reviews
Reviewed 1 October 2017

I saw some reviews indicate construction so I called the hotel asked about its status before booking. The staff told me they are just finishing and everything should be good. Both my admin and I heard it. NO!! NO!! NO!! As of 9/27/2017, they barely...More

Thank knowmyhotels
Response from Roger S, General Manager at Holiday Inn Express Round RockResponded 14 October 2017

I first want to start to apologize for the treatment you received at the Front Desk. I would like you to call me at 512.733.2630. My sincere apologies and I hope that we can find a way to get you back as a customer. I...More

Reviewed 1 October 2017

Really disappointing. I was charged extra for a king room when I booked and the hotel put me in queen and tried to tell me there were no queen's available. The room itself was dirty. Terrible experience.More

Thank Richard Z
Response from Roger S, General Manager at Holiday Inn Express Round RockResponded 14 October 2017

Dear Richard, I am so sorry to hear that your request was not accommodated. Please accept my sincere apology for the inconvenience you had on check in and with the room. For your next stay please call me and I will make sure that you...More

Reviewed 25 September 2017

Stayed at this hotel using IHG points and cash option. I made a major mistake and did not read any reviews prior to booking our room. I went totally on location and price and was not aware of renovations until arriving. Front desk staff were...More

Thank Darrell W
Response from Roger S, General Manager at Holiday Inn Express Round RockResponded 1 October 2017

Thank you Darrell for your comment. Sorry for the inconvenience it caused you. As you said we under renovation and I want you to experience our Hotel when it is renovated. Sincerely, Roger S.

Reviewed 4 September 2017

We stayed at the Holiday Inn Express under the premise that they were able to handle stays during their renovation. They fell short on that promise. We had to be escorted to and individually entered into our rooms due to a malfunction with their key...More

Thank 92Steven22
Response from Michael G, General Manager at Holiday Inn Express Round RockResponded 7 September 2017

Greetings 92Steven22, Thank you SO MUCH for the feedback. We are working as hard as we can to minimize the renovation's impact on our guests and we will continue to use feedback like yours to better ourselves. We're getting really excited to have the renovation...More

Reviewed 15 August 2017

This was the first place we stayed during our family vacation. The hotel was under construction, which we did NOT know about. There wasn't a lobby, the pool was "usable" but the light fixtures weren't finished (safety hazard!!!). The first room we were put into...More

Thank mkepperson73
Response from IHGService, Guest Relations Manager at Holiday Inn Express Round RockResponded 30 August 2017

Hi mkepperson73, Thank you for your review and for staying at the hotel. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I am sorry to...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Breakfast Available
Dry Cleaning
Concierge
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Hot Tub
Details
Price range
US$ 102 - US$ 153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$ 102 - US$ 153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (23)
Room & Suite (31)
Dining (3)
Pool & Beach (2)
Questions & Answers
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Barbara F
6 February 2018|
Answer
Response from Micheal W | Reviewed this property |
Hi Barabra...I'm afraid I can't answer either of your questions...we were in Round Tock in late October, so no idea about construction...and.....we were only there briefly and never went to Cracker Barrel....
0
Votes
Room Tips
"Away from Highway and dumpsters"
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"Ask for a room on the 3rd floor"
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"Ask for backside room, to avoid highway traffic noise. Noise wasn't terrible, but might be tough on kids..."
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"Stay somewhere else"
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