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I usually stay at Hilton Home 2 Suites (which is consistently wonderful by the way) but much to my dismay I waited until the last minute to book a hotel in Round Rock TX and I found the Holiday Inn Express. I booked my reservation...More
Response from Roger S, General Manager at Holiday Inn Express Round RockResponded 16 November 2017
My sincere apologies for the inconvenience you experienced. We had some issues with our cable provider in this area and we working hard to solve this issue. Yes our Hotel is under renovation to make the future stay of our guests better and more comfortable....More
After a very long day of driving(Topeka/Kansa-Round Rock/Texas) it was time to rest. We had a bit of trouble finding this Holiday Inn, cuz it's hidden under bridges, and behind buildings, so not really visible from the Interstate. According to the map, we knew we...More
This hotel is terrible. We arrived at 11pm on 10/23/17 and nobody was at the front desk. We were super tired and waited for at least 5-7 min for somebody to show up. The place is under renovation but nobody told us when booked our...More
Thank Gregorio A
Response from IHGService, Guest Relations Manager at Holiday Inn Express Round RockResponded 7 November 2017
Dear Gregorio A,
Thank you for taking the time to write a review about your experience with us. We would like to apologize for the level of service you received from our staff. Reviews like yours are very valuable as they enable us to target...More
Perfect location near the highway with lots of shopping and many restaurants all around the area. The staff was friendly and the rooms were very clean. They have a Starbucks right off the lobby and they serve breakfast in the morning.
Response from Roger S, General Manager at Holiday Inn Express Round RockResponded 16 October 2017
Thank you very muck for your review and we looking forward to have you back in our new renovated rooms.
I saw some reviews indicate construction so I called the hotel asked about its status before booking. The staff told me they are just finishing and everything should be good. Both my admin and I heard it. NO!! NO!! NO!! As of 9/27/2017, they barely...More
Response from Roger S, General Manager at Holiday Inn Express Round RockResponded 14 October 2017
I first want to start to apologize for the treatment you received at the Front Desk.
I would like you to call me at 512.733.2630.
My sincere apologies and I hope that we can find a way to get you back as a customer.
US$ 91 - US$ 149 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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