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Candlewood Suites Austin-Round Rock

Booking.comUS$ 102*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 102*
US$ 103*
US$ 103*
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Candlewood Suites Austin-Round Rock
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98 Reviews from our TripAdvisor Community

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Showing 96: English reviews
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Minneapolis
Reviewed 2 weeks ago

This is my second stay at a Candlewood Suites in the last two months and like the first I was very happy with the accommodations. The room had modern decor and a very comfortable bed. The room was quiet a provided a great nights sleep.

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Helpful?
Thank Jason S
Boulder, Colorado
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

The price is very reasonable, I think, for what you get! I was expecting a mediocre stay (judging by some of these comments) but it turned out to be quite nice. My hotel was clean. I enjoyed being able to cook food and have a separate room for the bedroom. I also felt safe. The staff were great! And I...

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Helpful?
Thank Christina P
About Hotel's Favourite Review
Austin, Texas
Reviewed 3 weeks ago

Saw a couple roaches in my room. Went down and showed pictures to the three ladies behind the counter. Told me that they didn't have another room for me and there was nothing they could do but let pest control know. That's how you treat people that spends this kind of money at your hotel?

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Helpful?
Thank dwpbmw
IHGService, Guest Relations Manager at Candlewood Suites Austin-Round Rock, responded to this review

Hi dwpbmw, Thanks for sharing feedback, it's great to hear from one of our valued guests. I regret to learn that you were let down by the room's upkeep and level of service received by our front office personnel. Comments such as yours are important and relayed to the team to help point out areas that need additional attention. In...

Vancouver, Canada
Reviewed 10 April 2017

We stayed here for two full weeks. The price was reasonable. The rooms were reasonable. The service was reasonable and friendly. The bathroom amenities were good as was the shower. The location could have been better for us. No restaurant here but many are close by. Not that much to see and do in Round Rock. We stayed here because...

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Helpful?
Thank John P
IHGService, Guest Relations Manager at Candlewood Suites Austin-Round Rock, responded to this review

Dear John P, Thank you for taking the time to write a review of our hotel and for choosing our property for your stay. I am happy to read you found our prices, hotel location and room accommodation commendable. Our staff always makes sure all of our guest's needs are addressed, I am glad we were able to exceed your...

Reviewed 7 February 2017 via mobile

I had a business meeting to go to on February 7th so I drove down from San Antonio and shows the Round Rock Candlewood Suites instead of the Austin Candlewood Suites and to my surprise they are 10000 points to stay free as opposed to the Austin Candlewood Suite this 15000 points the staff is very polite and attentive it's...

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Helpful?
1Thank Starchunter12
Reviewed 28 December 2016 via mobile

Stayed here with my family, the place isn't squeaky clean, but it was ok. Bring your Lysol. Did not have an oven, but has a stove top. It was pretty quiet. Pull out couch was easy to maneuver. Good enough for a couple nights.

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Helpful?
Thank 852larryj
IHGService, Guest Relations Manager at Candlewood Suites Austin-Round Rock, responded to this review

Hi Larry J, It is always good to receive feedback. Thanks for choosing Candlewood Suites Austin-Round Rock, TX for your recent family trip. I'm sorry to hear that the upkeep of our hotel was a letdown. I have taken note of your comments and it will be used by our Corporate Offices for the evaluation of the property. Overall, I...

Tyler, Texas
Reviewed 14 December 2016

New facility in great condition. Room was clean and fresh. Good location right off the highway. More expensive than expected, but reasonable for the area. Would definitely stay again. Wish they served breakfast.

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Helpful?
1Thank ScottyWood1927
Murphy, Texas, United States
Reviewed 20 September 2016 via mobile

Mixed reviews for our overnight stay. Great price - but that was because the place is being renovated. It will probably be nice when it's done. The lady at the front desk was very pleasant and there are a lot of nice extra touches like DVDs and appliances. The room itself would be great for a person on a business...

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Helpful?
1Thank Lavenderblast
CandlewoodSuitesTeam, Manager at Candlewood Suites Austin-Round Rock, responded to this review

Thank you for taking the time to complete this survey. We are near the completion of our public area renovation and look forward to your next visit. I will share your comments with our team.

Tulsa, Oklahoma
Reviewed 15 September 2016

Extended stay hotel is currently being renovated. My room had already been completed but I was surprised that several areas that needed attention were overlooked. The love seat that extends to a bed was broken down and needs to be replaced. Appliances were not new and the room overall had some wear and workmanship issues.

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Helpful?
Thank oklahomadave465
CandlewoodSuitesTeam, General Manager at Candlewood Suites Austin-Round Rock, responded to this review

Thank you for taking the time to share your stay. Appliances are indeed being replaced throughout the property as the renovation continues. We do prevent maintenance once a quarter in every room so I am somewhat disappointed that your room was showing poor workmanship. I hope that you will give us another opportunity when your travels bring you to Round...

Scotland, United Kingdom
Reviewed 9 July 2016 via mobile

Checked in to candlewood suites in Round Rock for a one night stay. Our room was on the second floor. Large room double bed nice decor and kitchen area. Lovely clean bathroom. We got changed and headed out for the night. Returned from Rodeo to find a very large cockroach crawling up the wall. Both myself and my partner freaked...

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Helpful?
Thank EatsleepZzz
CandlewoodSuitesTeam, General Manager at Candlewood Suites Austin-Round Rock, responded to this review

LosAngel13, Thank you for sharing your comments. I am very disappointed to hear about your recent stay with us. Please know that I will follow up with my team regarding this matter. We clearly missed several customer service opportunities. We have contacted our pest control vendor and the area has been treated.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection.At the Candlewood Suites Austin Round Rock Hotel, we put the amenities where they really count: in your room. We are located on IH 35, near Dell Computers and close to restaurants, attractions and shopping centers. Downtown Austin, Austin City Limits, Southwestern University and the University of Texas are all within a 20 minute drive of the hotel. The Dell Diamond with Round Rock Express baseball is 5 minutes away. The Candlewood Suites Round Rock Hotel is conveniently located within 3 miles of Round Rock Hospital, and less than 5 miles from the new Round Rock Premium Outlet center. All guest rooms in the hotel feature full kitchens and one queen size bed. The Candlewood Suites Round Rock hotel offers complimentary laundry facilities, a full fitness center, business desk in the lobby with Internet and both wired and wireless high speed Internet connections in guest rooms. The Candlewood Suites Round Rock hotel is pet friendly. A non-refundable pet fee of $75 to $150 is required along with a signed pet agreement at check-in. Documentation specifying that all vaccinations are up to date must be available. Call hotel for a copy of the full pet policy.The maximum number of guests (including children) allowed per room is 2 in a room with one bed or 4 in a room with 1 queen and a sofa sleeper. ... more   less 

Additional Information about Candlewood Suites Austin-Round Rock

Address: 521 S Interstate 35, Round Rock, TX 78664-6602
Region: United States > Texas > Round Rock
Price Range: ₹ 5,573 - ₹ 8,554 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Austin-Round Rock 2.5*
Number of rooms: 98
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Also Known As:
Candlewood Suites Round Rock Hotel Round Rock
Candlewood Round Rock
Round Rock Candlewood Suites
Hotel Style:
#3 Romantic Hotel in Round Rock
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Austin-Round Rock staff and other travellers.
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Questions? Get answers from Candlewood Suites Austin-Round Rock staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here unless you like sleeping with bugs.”
dwpbmw, 29 Apr 2017 | Read review
“We were on the third floor next to the engineering room. Our room was near the front away from the noise of the many trains.”
KayTucson_ArizonaUSA, 24 Jun 2016 | Read review
“Back side of property might have less noise from interstate, but not sure”
hannesmom, 3 Jun 2016 | Read review
“Rooms on the east side are better.”
AllanW648, 17 May 2016 | Read review
“Make sure you can see your car, it's a rough area.”
thomaskY500ST, 21 Jan 2016 | Read review
5 of 5
Booking.com
US$ 102* /night
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Prices are for 1 room, 2 adults
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