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Hilton Garden Inn Austin/Round Rock

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Hilton Garden Inn Austin\/Round Rock
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378 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Austin/Round Rock
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Showing 372: English reviews
Atlanta, United States
2 reviews
Reviewed 28 October 2016

I enjoyed my experience at the HGI Round Rock from the time I checked in to the time I checked out. The staff was courteous and friendly. The breakfast was delicious! My room was newly renovated and absolutely beautiful.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Meghan B
Juan M, Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for taking the time to share your thoughts online and thank you for the ringing endorsement of the property and staff. We hope to have you as our guest again in the future. Don’t hesitate to contact me directly if I can be of further assistance on a future stay at our hotel. More 

Beach City Tx
2 reviews
Reviewed 28 October 2016

Stay here every time in Round Rock, great staff, very clean, never dissapointed when staying here. Near great restaurants and easy access to highway. Recommend if in area, to anyone on business and want a clean safe place to stay

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank alidajackiec
Juan M, Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

We appreciate the glowing comments you gave our hotel on your recent visit. Thank you for choosing to stay with us during your travels, there are many choices in the area and we appreciate your business. If I can be of any assistance on a future trip please contact me directly. More 

Newnan, Georgia
1 review
Reviewed 27 October 2016

Stayed here as part of a larger group for a wedding in the area. Everyone was very courteous and helpful. The hotel rooms were being renovated but there was not any noise issues. It was a good experience

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 123dong
Juan M, Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for taking the time to review your hotel experience. We pride ourselves in providing excellent service and are happy to hear that it showed during your recent visit. We appreciate your comments and hope you will visit our hotel again if your travel plans call for you to be in this area. More 

Houston, Texas
2 reviews
Reviewed 26 October 2016

Used hotel for myself, wife and 11 year old son for our visit for the Formula 1 racing at COTA, was around 30 minute drive from the track. Fantastic accommodation stayed on 3rd floor in new rooms. Good service would definitely recommend.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank bgill2769
Juan M, Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for highly recommending our property. We are happy to be a positive aspect of your trip when you are traveling. We look forward to having you as our guest again if you return to the area. Please contact me directly if I can be of any further assistance. More 

Chattanooga, United States
1 review
Reviewed 25 October 2016

I was apart of a wedding party for a 4 day weekend stay at this hotel. First let me say that they sold our block reservations and we were unable to get everyone accommodated until about 3 weeks prior to the wedding date. Normally I expect more from Hilton. I had traveled all night (staying up all night) to get... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Andrew B
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Hi Andrew B, I am very sorry to hear that you did not have a positive experience at our hotel, we certainly want to exceed our guests' expectations. I regret that we were unable to check you in earlier, our check out time is at 12 noon. In order to maintain our exacting standards and commitment to quality we have... More 

Gainesville
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 October 2016 via mobile

Hotel is being updated but the completed floor is very nice. I don't recommend the breakfast. The liquid eggs are not good. I've eaten at many Garden Inns and never had this bad of a breakfast. Keurig coffee maker in room. Nice touch. Cheap coffee pods so bring your own.

Helpful?
Thank nbafan2
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for choosing our hotel during your travels we appreciate your business. We look forward to all feedback both good and bad as it helps us improve the guest experience for the future. I apologize for the issue you encountered with breakfast. I will discuss it with my team and work on the improving the issue. We hope you... More 

Pyeongtaek, South Korea
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 October 2016 via mobile

After flying in from South Korea to Dallas/Ft.Worth and heading to Austin/Lake Travis area for a family event I needed a nice, clean, and quite place to rest. As I arrived I was greeted by the most friendliest of ladies who checked me in, and of course I was not disappointed with this property. It's located right off of the... More 

Helpful?
Thank Roland A
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for your review of the Hilton Garden Inn Austin Round Rock. I am delighted to hear that your stay was exceptional. We are very pleased you are happy with the newly renovated rooms. We really are focused on making sure our guests receive the best in quality and service each and every stay. I hope you will return... More 

Orchard Park, New York
Level Contributor
3 reviews
3 hotel reviews
Reviewed 13 October 2016

The staff couldn't be more courteous and helpful and the newly renovated rooms are really nice. Free cookies & drinks in the lobby at all times. I stay at this hotel every time I'm in Round Rock and will continue to do so.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rosanne S
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for taking the time to write about your experience at the Hilton Garden Inn Austin Round Rock. Our team is focused on one thing: Excellence in Hospitality. I elated to hear your stay was great. More 

FIRESTONE, United States
1 review
Reviewed 10 October 2016

This hotel is being renovated, new rooms very tasteful decor, quiet, comfortable beds, microwave and refrigerator in room, clean, friendly and very accessible to restaurants and freeway. Outdoor pool and indoor fitness center. Breakfast made to order by Chef on site restaurant.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Nancy T
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

Thank you for reviewing the newly renovated Hilton Garden Inn Austin Round Rock. I am pleased to hear that your accommodations were exceptional. We have tried to think of everything in this newest remodel of our rooms from the quartz desks, 43 inch LED TV's with 42 HD channels, comfortable sofa beds, and power outlets on each headboard and desk.... More 

Sammamish, Washington
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 October 2016

I understand that this hotel is going through renovations and as such, things will be a little more out of whack. My first complaint is that I was in town for a funeral and there was NO indication on the website that there was construction going on. My family and I wanted comfort, as the trip was difficult enough as... More 

Helpful?
Thank Jennifer D
Brandon C, General Manager at Hilton Garden Inn Austin/Round Rock, responded to this review

I am very sorry that our hotel did not meet your expectations. We work very hard to provide outstanding experiences for our guests. We are currently under a full rooms renovation and I understand that it's tough on our guests. We are determined to have the most up to date accommodations and the best service in Round Rock. Our staff... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Our Hilton Garden Inn Austin/Round Rock hotel is stylish and sophisticated, offering you easy access to the Round Rock shopping outlets. We offer complimentary WiFi and cooked to order breakfast to help you feel right at home. ... more   less 

Additional Information about Hilton Garden Inn Austin/Round Rock

Address: 2310 North IH35, Round Rock, TX 78681
Region: United States > Texas > Round Rock
Price Range: ₹ 6,478 - ₹ 10,773 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Austin/Round Rock 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Booking.com, Hotels.com, Priceline, Odigeo and Travelocity so you can book your Hilton Garden Inn Austin/Round Rock reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Austin/Round Rock Hotel Round Rock
Hilton Round Rock
Round Rock Hilton
Hotel Style:
#9 Family Hotel in Round Rock
#10 Business Hotel in Round Rock
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Austin/Round Rock staff and other travellers.
2 questions
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Questions? Get answers from Hilton Garden Inn Austin/Round Rock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do pick a room facing the highway. Can be very loud.”
 of 5 bubbles anthonyp388, 9 Nov 2016 | Read review
“Great access to I-35”
 of 5 bubbles EdPriceCharlotte, 25 Jun 2016 | Read review
“We were placed on third level away from school kids.”
 of 5 bubbles Edna1111, 30 May 2016 | Read review
“Choose as far from elevator as possible.”
 of 5 bubbles kimsJ7928DB, 5 Apr 2016 | Read review
“See if you can take a nap on the bed before you commit.”
 of 5 bubbles dr334, 31 Mar 2016 | Read review
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