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Extended Stay America - Austin - Round Rock - North

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20 Reviews from our TripAdvisor Community

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Showing 19: English reviews
Start your review of Extended Stay America - Austin - Round Rock - North
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Red Wing, Minnesota
Reviewed 3 weeks ago

I will never stay here again! I prepaid a month in advance for a group of 20. When we checked in, they had resold 4 of our rooms! The rooms smelled horrible. The carpet was wet in some. Cops frequented this hotel. People were renting rooms by the hour and checking out. Horrible experience!

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Thank TMG1962
Reviewed 16 March 2017

I told my husband these places creep me out and not to book it, but it was cheap so he did anyway. Well, my experience confirmed my expectations. The bed was in no way big enough for 2 people, uncomfortable and I slept terribly. The toilet broke and was running all night. The shower did not have much hot water....

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1Thank Marie G
Reviewed 18 February 2017 via mobile

I must say the proof is in the pudding. Look at the pictures I took and they will speak for theselves. Molding stuck on by electrical tape, stains on the ceiling, bathroom faucet missing the handle to close the sink, refrigerator with no plastic to seperate the freezer, people won't put their cigarette buts in the reciptical for them, beer...

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Thank andrhold
Lake Jackson, Texas
Reviewed 15 February 2017

Once again I made my reservation on a promotional rate and the discount was not credited upon checkout. I have sent two inquiries to Extended Stay America about the overcharge and they have not even had the courtesy to respond.

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Thank Craig C
Manager_11525, Manager at Extended Stay America - Austin - Round Rock - North, responded to this review

Your review for our hotel was recently brought to my attention. I sincerely apologize that you received a lack of communication and that your reservation was not honored. We will look into this issue, yet also recommend you contact the manager at the hotel. I am grateful for the feedback you provided so we are able to continually improve our...

Phoenix, Arizona
Reviewed 1 December 2016 via mobile

Came here to work for a couple of Months Seemed like a good idea to stay here. Room smelled bad, refrigerator door would not shut, hanging crooked, No room to store your clothes,( one small 3 drawer dresser) no cabinet in the bathroom. Not a bad place but not designed for extended Stay. Needs someplace to store stuff in the...

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Thank Bill H
Austin, Texas
Reviewed 24 November 2016 via mobile

I am not a person that writes reviews but if you're looking for a hotel in the Round Rock area, please allow me to share my experience with you. I recently relocated to Texas and needed a place to stay as I sought out my next home. I chose to go with the cheapest extended stay hotel because I just...

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Thank TravelElMundo4u
Mesquite, Texas
Reviewed 7 November 2016

Came to Round Rock for the birth of twin grandsons, almost ruined the whole experience. Should have just left when we first walked in, but had already booked and prepaid for the room and knew it would be difficult getting refunded. Thought we would just tough it out. When we arrived the place had a musty smell till we got...

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Thank justahuckleberry
Austin, Texas
Reviewed 23 October 2016

Horrible that his is my very FIRST trip advisor review and it is a scathing as it is. And I edited it back. I arrived 7pm 10/21. Check in, all is GREAT. I've stayed here numerous times, because my company insists on it. And I know going in it will be a crap shoot at best. I go to my...

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Thank nbrep127
Reviewed 4 October 2016 via mobile

Room and floor was filthy floor hadn't been mopped also ac unit wouldn't cool room smelled horrible remote was broken not enough towels there was also no soap to shower only dish soap this was the first and last

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Thank Andrew P
Reviewed 21 July 2016 via mobile

My stay here with extended stay America round rock north Texas has been very well. Anytime my wife and I have needed some we asked for it and we have been giving it at anytime day or night. Jarvis,shante,Cheri,Batina,Druene,Angela, and Hector have been very good help since we have been staying here thank you all for your time!!

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Helpful?
Thank Johnny M
Manager_11525, Manager at Extended Stay America - Austin - Round Rock - North, responded to this review

Thank you for writing a review and for choosing to stay with us. It is satisfying to know that our staff were able to accommodate you and your wife so well without incident. We strive to give each guest excellent customer service. I will be sure to inform our staff on what an excellent job they are doing. The staff...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Austin - Round Rock - North

Address: 555 S. I-35, City Centre Business Park, Round Rock, TX 78664
Region: United States > Texas > Round Rock
Price Range: ₹ 4,343 - ₹ 6,677 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Austin - Round Rock - North 2.5*
Number of rooms: 138
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Extended Stay, Priceline, Hotels.com, Travelocity, Hotwire, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Extended Stay America - Austin - Round Rock - North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stayamerica Round Rock, Tx Hotel Round Rock
Extended Stay Round Rock
Round Rock Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Austin - Round Rock - North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay away!”
Y7347WOmarieg, 16 Mar 2017 | Read review
“there are 15+ hotels all up and down I-35 north of Austin. Use Trip Advisor and choose ANYWHERE else.”
nbrep127, 22 Oct 2016 | Read review
“i would NOT recommend any of the rooms”
karenpB5998SL, 23 May 2016 | Read review
“Ask for room in back where its quieter.”
M00n-dances, 3 Jan 2016 | Read review
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