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La Quinta Inn & Suites Rockwall

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175 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn & Suites Rockwall
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Showing 175: English reviews
San Antonio, Texas
1 review
Reviewed 24 July 2016

Excellent stay at La Quinta Inn. Enjoyed every second and it was worth every penny. I strong recommend staying there. It's in a great location with easy access to all major stores. Just take your pick and it's close by.

Review collected in partnership with La Quinta

Helpful?
Thank TexaSAT
2 reviews
Reviewed 27 June 2016 via mobile

Young lady at check-in on Saturday afternoon was very helpful but she was the only employee who even acknowledged our presence in 2 days. Picked this place because of swimming pool for grandkids. Pool was green. slimy, nasty like a pond and was inside the facility. No soap or toiletries of any kind. Shower head had 8 settings but water... More 

Helpful?
Thank Coralyn S
LQ Customer Car... T, Guest Relations Manager at La Quinta Inn & Suites Rockwall, responded to this review

Coralyn, Wow! This is definitely not the kind of experience we want our guests to have. I'm so sorry about the issues you encountered. Providing a clean, comfortable room to our guest is important to us. I will make sure your comments are forwarded to the general manager and staff, so we can use them for further training purposes. Sincerely,
... More 

Whitehouse, Texas
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 June 2016

I passed it up twice. I saw a billboard that said to make a u-turn but when I did I was not in a lane that would let me make a sharp right turn into the parking lot. I was was treated very well when I checked in and when I asked for the room next door to be held... More 

Helpful?
Thank Linda C
LQ6008GM, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

Dear Linda C, Thanks for your feedback about our La Quinta Inn & Suites Rockwall. We are glad to hear you were treated very well by our team members! On the other hand, we’re sorry for the frustration you went thru in order to get to our hotel. We are in the process to changing the plaster in the pool.... More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 June 2016 via mobile

Stayed here with husband while attending a wedding in the area. This is an ok place- it was clean & front desk staff were very friendly & courteous. Room was a good size. Bed ok but pillows put up a fight with me all night. A/c kept room cool but is loud (which drowned out husband's snoring). It's just not... More 

Helpful?
1 Thank Diana T
LQ6008GM, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

Dear Diana T, Thank you for your feedback about our La Quinta Inn & Suites Rockwall! Your comments have been shared with our staff in order to find areas of improvement! On the meantime, we have started with replacing the pillows that are in bad condition. As well as paying more attention to flower beds and public areas. Look forward... More 

Little Rock, United States
1 review
Reviewed 17 May 2016

2 nights stay w/wife while house shopping with daughter. Hotel slightly hidden behind Applebee's and missed it at first. Hotel seemed updated recently and clean. Good hot/cold breakfast. Pool a bit small if older kids, but saw several kids enjoying it. Would stay again.

Review collected in partnership with La Quinta

Helpful?
Thank Marilyn K
LQ6008GM, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

Dear Marlilyn K, Thank you for the great feedback! Yes, indeed it’s going to be a year since we renovated our lobby and breakfast area! We are constantly working to provide a fresher hotel to our guests. We’re looking forward to having your again as our guest! Marisela P.- GM More 

Rockwall, Texas
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 May 2016

This will be the first time my family will come together as one for the Kelly renunion. I stay at la quinta inin longview and tyler and in Dallas and I also stay in la Quinta when we went to Iowa on our way to and on our way back to texas. Your room are clean and very comfortaables

Helpful?
Thank sondrasue
LQ6008GM, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

Thank you for your positive feedback! We take pride in providing clean and comfortable rooms to our guests. I’m glad that you have been able to experience this across our brand, consistency is our goal. We’re looking forward to have you again as our guest in La Quinta Inn & Suites Rockwall! Best Regards, Marisela P.- GM More 

georgetowm, United States
1 review
Reviewed 5 May 2016

stayed one night this time i have stayed at this location in the past my room was clean, feather pillows - a real plus, had all the amenities you would expect. lobby is clean and inviting, indoor pool, hot tub, and work out room are great. breakfast was adequate, could offer more hot items, but the breakfast room is clean... More 

Review collected in partnership with La Quinta

Helpful?
Thank Richard C
LQ6008GM, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

Dear Richard C, I just wanted to take this time to personally thank you for writing a review for your recent visit to La Quinta Inn & Suites Rockwall! Your opinion is very important to us. I truly thank you for sharing your great experience. Kind regards, Marisela P.- GM More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 May 2016 via mobile

The place is awesome and the staff is awesome, especially Nicole. She made me feel right at home. Would stay again. Love the room, comfy bed, the breakfast is great it's not just cereal or toast the building's beautiful and it does have an indoor pool and jacuzzi. I would recommend it to any of my friends.

Helpful?
2 Thank Robert S
LQ6008GM, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

Thank you for your great feedback! I’m thrilled to hear you had such an enjoyable stay with us and that our staff made you feel welcome! Yes, Nicole is an awesome front desk clerk. She is happy that her customer service has been acknowledged! We hope to serve you again in the near future! Marisela P.- GM More 

Rockwall, Texas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 April 2016

Excellent customer service but the hotel could use some cosmetic updating. Still, clean and affordable. I will most likely stay in this hotel during future visits to the greater Dallas area. Excellent proximity to East Dallas suburbs. Immediately off I 30 and walking distance to several chain bar and grills.

Review collected in partnership with La Quinta

Helpful?
1 Thank Christian T
LQ6008GM, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

Thank you for choosing La Quinta Inn & Suites Rockwall! Your positive comments have been shared with our team. Rest assured we are continuously working to improve our product quality for our guests. We look forward to have your as our guest again! Marisela P. -GM More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
NEW! Samsung Flat-panel TVs with 30 channels of HD programming. Easy-access Plug-and-Play feature makes it simple to connect electronics.Conveniently located near Lake Ray Hubbard, the La Quinta Inn & Suites Rockwall offers easy access to and from I-30. We are only minutes away from the Harbor at Rockwall with its gorgeous lake views, shopping, great dining, and entertainment for all ages. A quick 25 minute drive will get you to downtown Dallas and all the attractions is has to offer.Accommodating to business and leisure travelers, all our guest rooms will treat you to many of the comforts of home with amenities such as a 32 inch LCD TV with premium HD cable channels, microwave, refrigerator, coffee maker, hairdryer, and iron. Enjoy free wireless high speed Internet access, a 24 hour business center to check your email or print off that important document, fitness center to stay in shape, refreshing indoor heated swimming pool and spa, and much more. Before you leave in the morning, take advantage of our Free Bright Side Breakfast including hot items varying from sausage, eggs, biscuits, waffles, and more. ... more   less 

Additional Information about La Quinta Inn & Suites Rockwall

Address: 689 East Interstate 30, Rockwall, TX 75087
Region: United States > Texas > Rockwall
Price Range: ₹ 7,250 - ₹ 8,755 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Rockwall 2.5*
Number of rooms: 60
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Also Known As:
La Quinta Rockwall
Rockwall La Quinta
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Rockwall staff and other travellers.
2 questions
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Questions? Get answers from La Quinta Inn & Suites Rockwall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you don't have a dog, be sure to ask for a room secluded. They will do they're best to accommodate you.”
 of 5 bubbles B7539APjimb, 18 Nov 2016 | Read review
“Are room was ground floor for our dog and was large and well appointed”
 of 5 bubbles ifas3001, 28 Oct 2016 | Read review
“None was clean and was great. Will stay again housekeepers was great”
 of 5 bubbles wendyoblouk, 31 Jul 2016 | Read review
“Make it easier to get to the ice machine and sode machine and Would like to get a newspaper to read also.”
 of 5 bubbles sondrasue, 5 May 2016 | Read review
“It was raining and there is not a covered check in. I30 side was noisy. No roll in shower rooms available.”
 of 5 bubbles RMgigi, 4 Dec 2015 | Read review
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