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BEST WESTERN PLUS Rockwall Inn & Suites

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BEST WESTERN PLUS Rockwall Inn & Suites
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276 Reviews from our TripAdvisor Community

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Showing 275: English reviews
Mineola, Texas
Reviewed 2 weeks ago

Had a blast. Everything you need is right around the corner.. very close to most of the bars and restaurants. Had a very good experience here and the staff was very friendly.. yep I had a good and enjoyed my stay..

Review collected in partnership with Best Western
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Helpful?
Thank jayr2017
Owasso, Oklahoma
Reviewed 3 weeks ago

the room looks inviting as soon as you enter, evidently there was effort put into the presentation, it was very clean too. I found the staff to be helpful and friendly The breakfast bar was well displayed and there was a variety of foods offered. I must say that this is one of the better places I have stayed in...

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Helpful?
Thank carminebrooks
Denton
Reviewed 3 weeks ago

Most inviting settings. Employees take caresponsibility of everything!! Cheri at the front desk accommodated every request. Eva in housekeeping made sure I had a spotless room as always and Paula took care of breakfast like she does every morning and it was delicious!!

Review collected in partnership with this hotel
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Thank kristi_hall01
Reviewed 13 December 2016 via mobile

The room is always clean, beds are always comfortable and staff is always professional and courteous. The breakfast in the morning is delicious with plenty of choice for everyone. I stay here every time I come into town and this hotel is my number one choice for comfort. Highly recommended.

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Helpful?
Thank Catherine G
Himmat C, General Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Thank you for choosing the Best Western Plus Rockwall Inn and Suites. We appreciate your return business. We look forward to seeing you again.

Cedar Park, United States
Reviewed 10 December 2016

It was a very nice hotel. We did not get to use the pool, yet it looked very inviting. Our room was clean and inviting with super comfortable beds/pillows, breakfast in the morning was above and beyond the expectations of a continental breakfast.

Review collected in partnership with Best Western
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Helpful?
Thank 882gasperl
Himmat C, General Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Thank you for your review. I hope you can return soon to try out our pool. It is very refreshing after a long day of work or shopping.

San Jose, California
Reviewed 27 November 2016

Wonderful staff, good food and super beds. We stay here every time we visit our daughter in Rockwall. We call it our home away from home. Our grandkids like it too. They like to go swimming with us. Great family time

Review collected in partnership with Best Western
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Thank patricialW3597BO
Himmat C, General Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Thank you for choosing Best Western Plus Rockwall Inn and Suites. We enjoy the families that return year after year. See you soon.

Reviewed 23 November 2016

The rooms are nice and it is in a good location to get things you need nearby. My favorite part of the stay was Mrs. Paula who does breakfast in the morning she is AWESOME and brightens your morning!!!!!

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Helpful?
Thank Nikki P
Himmat C, General Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Thank you for your review. We are happy you enjoyed breakfast. Ms. Paula loved to make every one feel at home.

Cancun
Reviewed 16 November 2016 via mobile

The room was nice and clean. Small parking lot, but the managers were very nice. Great place to crash for not a lot of money. The elevator is small and in a hidden area. Breakfast is pretty good as well.

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Helpful?
Thank Stephanie D
Himmat C, General Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Thank you for your review. I am glad you enjoyed your stay. We are working on a sign for the elevator. Even though it is in the lobby, guests tend to walk right past it. We look forward to seeing you again.

Montgomery, AL
Reviewed 15 November 2016

Although the motel looked clean, there were a lot of different odors in the elevator, hallways, and room. The spa was foamy and cloudy. Walls between rooms were thin. Breakfast was hohum. Although fairly new, this place is just average. Request a room away from the highway.

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1Thank LakeLoafer
Himmat C, General Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we were unable to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the...

Reviewed 11 November 2016 via mobile

Checked in on Tuesday evening and the receptionist was very helpful and asking if i needed something I should just call ! The room was a surprise , was very spacious and very very comfortable ! The bed was a dream literally , I am very fussy about the beds but it worked out very well The bathroom , very...

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Helpful?
Thank jay K
Himmat C, General Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Thank you for your kind review. I am glad you enjoyed your stay. We look forward to seeing you soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Awarded Certificate of Excellence for 4-years in a row 2012 to 2105. Welcome to "100% Non Smoking" Best Western Plus is Ideally located off I-30, Close to Beautiful Lake Ray Hubbard, City Center, Rockwall Industrial Technology Park. Major Restaurant, Lounge and Shopping within close proximity. All guest rooms are spacious and tastefully decorated, each of our standard rooms are equipped with 40" LCD TV, Exec Desk/Chair, Coffee Maker, Iron/Board, Hair Dryer & Micro/Fridge. Our Mini Suites are with 42" LCD and a Sleeper sofa. Every morning starts with FREE HOT Breakfast, other amenities are Business Center, Indoor Pool/ Spa, Fitness Center & 1050Sq ft Meeting room. We are just 18 miles East of Dallas, Downtown and 43 Miles from DFW Airport. ... more   less 

Additional Information about BEST WESTERN PLUS Rockwall Inn & Suites

Address: 996 E Interstate 30, Rockwall, TX 75087-4823
Region: United States > Texas > Rockwall
Price Range: ₹ 7,845 - ₹ 8,732 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Rockwall Inn & Suites 2.5*
Number of rooms: 60
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Also Known As:
Best Western Plus Rockwall Hotel Rockwall
Best Western Plus Rockwall Inn And Suites
Holiday Inn Rockwall
Rockwall Holiday Inn
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Rockwall Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room I stayed in on the 3rd floor was quiet so i was able to sleep undistured”
 of 5 bubbles carminebrooks, 23 Dec 2016 | Read review
“Handicap room was great and easy to get to.”
 of 5 bubbles 972kim, 2 Nov 2016 | Read review
“My sister had her room next to pool and it smelled of chlorine if you have sensitive nose.”
 of 5 bubbles specialk339, 11 Oct 2016 | Read review
“low numbered rooms on all 3 floors at the north end of building.”
 of 5 bubbles Ewamoon, 7 Aug 2016 | Read review
“Bring ear plugs! Ask for room away from interstate.”
 of 5 bubbles par521, 11 Jun 2016 | Read review
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