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Doubletree by Hilton Dallas / Richardson

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Doubletree by Hilton Dallas \/ Richardson
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713 Reviews from our TripAdvisor Community

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Showing 703: English reviews
TYLER
Reviewed yesterday NEW

On a recent stay at the Richardson Double Tree we were very pleased with the hotel. Our room was clean, the staff was very friendly and helpful. Our bed was not the greatest but was ok.The location was perfect for our purpose, it is located off of US 75 with easy access. There are several eating places and coffee shops...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank roys638
Tyler, United States
Reviewed yesterday NEW

Double-tree Hotel in Richardson offers a very peaceful and accessible environment where you can enjoy the clean atmosphere and peace of mind you deserve for a getaway from the home. The environment is clean the workers polite and professional and the location close to a major highway US 75 which makes any other movement and business transactions accessible and easy.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Emmanuel N
Beaumont, United States
Reviewed 2 days ago NEW

Stayed at this hotel because it was a good value. It was further from my venue than some others. It is located near eating places. The room was clean and comfortable. The location is convenient to DART transportation.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Barry B
Weatherford, United States
Reviewed 1 week ago

I have stayed at this particular property on several occasions for a couple of reasons. One is location, staff are friendly, rooms are always clean and because I am a Diamond Honors member almost always get an upgraded room. It is easy to hit Hwy 75 going north or south and just an excellent property. I highly recommend!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Bruce A
Brenda W, Manager at Doubletree by Hilton Dallas / Richardson, responded to this review

Thank you for staying with us and your positive feedback. We appreciate your business and will share your comments with our Staff. We look forward to having you stay with us again. Sincerely, Brenda

Dallas, Texas
Reviewed 2 weeks ago

There was glass in my food at breakfast I told the wait staff and all they did was take my plate and told me to go ahead and make another one that they were gonna take care of it but all they did was take my plate and throw it away they didn't even take any of the food back...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jonathangU9420NQ
John-HiltonHelp, on behalf of the staff at Doubletree by Hilton Dallas / Richardson, responded to this review

Dear jonathangU9420NQ, Thank you for posting your feedback and please accept our sincere apologies for the incident at breakfast. We take all comments we receive from our guests very seriously and your suggestions will help us improve guest safety at our property. Again, please accept our apologies for the inconvenience you experienced. If we can help in any way, please...

Coeur d'Alene, Idaho
Reviewed 3 weeks ago

The hotel is in dire need uf updating. Toilet leaks smells funny would not stay again. The breakfast was lousy and so was the executive lounge. The staff is not very friendly or helpful. I travel for business and stay in a lot of hotels. I would not recommend this one

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 417elizabetho
Brenda W, Manager at Doubletree by Hilton Dallas / Richardson, responded to this review

Let me first apologize for your experience at the DoubleTree. Thank you for staying with us and each department will be copied on your comments. I am sorry you were disappointed in the Staff and hotel but this will be a discussion as to how we can correct these things. The Owners have been doing ongoing updating on the hotel...

Tulsa, Oklahoma
Reviewed 4 weeks ago

I reserved a room at this hotel. When I arrived they told me they had given away my room and did not have an available room for me. I was not happy. I had to find a room in another hotel. They assured me I would not be charged. A few days later, they charged my credit card for the...

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Helpful?
Thank ndthomp
John-HiltonHelp, on behalf of the staff at Doubletree by Hilton Dallas / Richardson, responded to this review

Dear ndthomp, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and will reach out to you shortly to further assist. We hope that...

Washington DC, District of Columbia
Reviewed 4 weeks ago via mobile

Pros: *Amazing breakfast buffet, which was included in the cost of the room *Very convenient location *Firm, comfortable mattresses *Friendly and professional staff *Rooms were pretty clean *Delicious signature chocolate chip cookies Cons: *Decor in rooms and common areas need a serious upgrade *Room advertised as two queen size beds - beds were barely full size! Overall, I'd recommend this...

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Helpful?
Thank TXGirlinDMV
Brenda W, Manager at Doubletree by Hilton Dallas / Richardson, responded to this review

Thank you for your feedback and for staying with us. We appreciate your business and will share your comments with the Staff. We hope you will stay with us again in the future. Si8ncerely, Brenda

McKinney, Texas
Reviewed 4 weeks ago

I stayed at the Renaissance Hotel in Richardson, right across the street, a few weeks before my stay here. The price was similar and I was impressed with my stay there. This place is not in the same category, however. My room was spacious enough and clean, but dingy. There were streaks of dirt on the ceiling coming out from...

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Helpful?
Thank Megan B
John-HiltonHelp, on behalf of the staff at Doubletree by Hilton Dallas / Richardson, responded to this review

Dear Megan B, We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered with housekeeping and the comfort of your bed, and we’re working with our team to ensure the situations don’t happen again. If you return to our area, we hope you’ll stay...

Phoenix, Arizona
Reviewed 4 weeks ago

Beautiful hotel room & helpful, friendly staff! I was in town visiting a few friends & celebrating my graduation. We did not have any problems with the hotel. The breakfast buffet was up to par & we really enjoyed the bar! Convieniently place close to the highway & restaurants.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Monica J
Brenda W, Manager at Doubletree by Hilton Dallas / Richardson, responded to this review

Thank you for staying with us and for sharing your comments. I look forward to copying all the Staff on your feedback and to let them know they are doing a good job. We hope you will join us again in the near future. Sincerely, Brenda

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our hotel in Richardson, TX boasts a prime north Dallas location in the Richardson Telecom Corridor just minutes from University of Texas at Dallas (UTD). Enjoy fast and easy access to nearby DART stations, which can take you to Plano or downtown Dallas, including the Dallas Convention Center. Relax in a comfortable Texas-size guest room or suite. Enjoy a swim in the outdoor pool or retire to your comfortable guest room that has a 32-inch flat-screen TV and room service. 24-Hour business center. Ample complimentary parking available and we offer transportation around Richardson within a 5-mile radius, based on availability. Keep fit in our 24-hour modern fitness facility. Host a Richardson meeting or event for up to 500 people in our 13,000 sq. Ft. Of meeting space. ... more   less 

Additional Information about Doubletree by Hilton Dallas / Richardson

Address: 1981 N Central Expy, Richardson, TX 75080-3509
Region: United States > Texas > Richardson
Price Range: ₹ 6,739 - ₹ 13,683 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Dallas / Richardson 3.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Doubletree Dallas / Richardson Hotel Richardson
Radisson Hotel Dallas North
Radisson Richardson
Richardson Radisson
Hotel Style:
#4 Business Hotel in Richardson
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Questions & Answers

Questions? Get answers from Doubletree by Hilton Dallas / Richardson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Interior Rooms Face the Courtyard/Bar and Lobby”
 of 5 bubbles 8ric, 16 Dec 2016 | Read review
“Avoid low and high numbered rooms on each floor due to noisy elevators”
 of 5 bubbles HappyDogTX, 26 Sep 2016 | Read review
“higher floor = quieter rooms”
 of 5 bubbles SheilaPCn, 5 Jul 2016 | Read review
“Stay in the rooms on the back side of the street. The road noise could bother some people.”
 of 5 bubbles Lonnie2, 29 Jun 2016 | Read review
“Higher floor in the middle of floors”
 of 5 bubbles RaywL, 1 May 2016 | Read review
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