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this is not a great property.The location is great, it looks great from the outside, the front lobby, the excellent staff that greets you...then it stops. the hotel is old. the beds are old, the water is bad, the fitness room equipment is worn, the...More
Response from IHGService, Guest Relations Manager at Holiday Inn Dallas-RichardsonResponded 27 January 2017
Thank you for your feedback regarding your stay at Holiday Inn Dallas-Richardson, TX. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice...More
We were placed on a floor that had not been updated since the 70s I swear, dirty carpet, smelly room, windows nailed shut. The tub did not drain and the AC did not work . When i complained to management he blew me off and...More
Response from IHGService, Guest Relations Manager at Holiday Inn Dallas-RichardsonResponded 23 December 2016
Thank you for your recent stay and for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like...More
Stayed here for business, had a great stay. The hotel is modern and funky, has a totally refurbished atrium and is going through an overall face lift with rooms. Rooms are very nice, well appointed and clean and comfortable. On site restaurant / bar also...More
This is the worst holiday inn I've ever stayed in. Booked through their reservation site and did not get what we we're told. Went through 4 rooms before we got one that was decent enough to stay the night. Drains stopped up, trash on the...More
Response from IHGService, Guest Relations Manager at Holiday Inn Dallas-RichardsonResponded 6 November 2016
Thank you for taking the time in posting a review about our property on TripAdvisor. Our hotel is committed to providing our guests with the highest quality services and facilities and I regret to read about the disappointments you had with the room...More
We have visited this hotel a number of times over the last several years. Every year, we have stayed here for the OU/Texas game. It is easily accessible to the Dart train, Belt Line Drive and many restaurants. It seems the more remodeling they accomplish,...More
Thank Angie H
Response from IHGService, Guest Relations Manager at Holiday Inn Dallas-RichardsonResponded 26 October 2016
Dear Angie H,
Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our lobby to be beautiful and bright. However, we would like to apologize for the level of service you...More
US$ 94 - US$ 150 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Select Dallas - Richardson Hotel Richardson ,