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Hyatt Regency North Dallas/Richardson

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Hyatt Regency North Dallas\/Richardson
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578 Reviews from our TripAdvisor Community

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Showing 565: English reviews
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Reviewed 3 days ago NEW

My coffee machine had a coating of mold in it. Their iron ruined my shirt (residue on iron) and they charged me for the dry cleaning bill! There are stains on the ceilings and walls. To top it off, as I was leaving (very early in the morning) a couple of prostitutes (one topless) was running out of the lobby.

Review collected in partnership with Hyatt Hotels
Thank retracw
New York City, New York
Reviewed 3 days ago NEW

Value for money. Rooms are clean and big although a bit outdated. Internet connection can be slow. Very good breakfast buffet with a lot of choices. They offer free shuttle to locations within 5 miles of the hotel. Excellent staff.

Review collected in partnership with Hyatt Hotels
Thank P5189WKchristinam
Reviewed 1 week ago via mobile

After reading all the previous reviews I was hesitant on staying however Hyatt always has a great product. I decided to stay the weekend and was very pleased with my rest on the delicious bed and pillows! I need to find a pillow as good as the ones they have in the room. Breakfast buffet was very good however the...

Thank go2gamble
Tennessee, United States
Reviewed 1 week ago

This is a great hotel with easy access to Dallas and the northern suburbs. It was easy to get to, had a neat bar area and the rooms were clean and fresh. Newspapers provided at the front desk were a nice touch.

Review collected in partnership with Hyatt Hotels
Thank erikd814
Richardson, Texas
Reviewed 2 weeks ago via mobile

We stay here once a week I love it because it's so quite and peaceful. Only thing that sucks about this hotel is parking especially on the weekend but other than that it's a great hotel with friendly staff.

Thank jessikaflags
Laramie, Wyoming
Reviewed 2 weeks ago

Clean, comfortable room. There for a banquet the food as always was spectacular. Will stay again. Will recommend to others. Within walking distance of several good restaurants if you want to leave the hotel.

Review collected in partnership with Hyatt Hotels
Thank Ann P
Reviewed 2 weeks ago via mobile

This is an older Hyatt, probably started out as a Hilton building as it is not a typical Hyatt structure. It is a category 1 hotel, so you should not expect great, just good. At check in there was no acknowledgment of status and they wanted to change my room to a single bed because they had one "ready" knowing...

3Thank TikiTex
Reviewed 3 weeks ago

Both headboards had large bald, peeling spots where past heads had been resting. It's the first thing you notice walking into the room. Appalling. We were so disappointed. Made it hard to appreciate any good qualities the room might have had. Shame on you, Hyatt.

Review collected in partnership with Hyatt Hotels
2Thank LilyEllis
Reviewed 4 weeks ago

Top of the Building was hot but the rooms were cool. Junior Suite upgrade with Hyatt Gold Passport. And a great view from that height. Meeting rooms at this facility were fantastic, though we had a challenge with a server. Thanks to the management for contacting us the same day to complete the complaint specifics. We will be returning and...

Review collected in partnership with Hyatt Hotels
1Thank R3932CRdavidr
Management response:

R3932CRdavidr, Thank you for taking time to leave such a thorough review of your experience while staying at our property. We're always happy to hear that our guests have had a great time and that their meeting went great as well! We are so happy to have you and your colleagues stay with us and we're looking forward to your...

Reviewed 4 weeks ago via mobile

Room: Old style Small flaking leather on the headboard, Carpet nasty, Shampoo and conditioner USED and not full, Air conditioner not working, Tv not working, Phone not working, Walls and doors very thin- could hear he people in the hall and next door No free breakfast Overall I would say that this place needs a serious update and was probably...

2Thank jessjjmc
Management response:

Jessjjmc, We're very sorry to hear that you had such difficulties with our guest room while staying with us. I will make sure to share this information with our leadership team so that these concerns can be immediately addressed. Thank you for leaving this feedback as it will only ensure that we're able to improve from past experiences. Sal Soleto...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the Richardson Telecom and Insurance corridor, at the heart of the area's high-tech district and minutes from UT Dallas. Relax in our oversized rooms, furnished with plush Hyatt Grand Beds, flat-panel TVs with 60 HD channels, or try our thoughtfully sourced and carefully served cuisine through In Room Dinning. Use our 24 hour fitness center at your leisure, or relax at our pool, hot tub and shaded deck area. Socialize and dine at one of our two restaurants. Our shuttle service will take you anywhere within a 5 mile radius of the hotel, including two golf courses. We're also located near some of the nation's best shopping. ... more   less 

Additional Information about Hyatt Regency North Dallas/Richardson

Address: 701 East Campbell Road, Richardson, TX 75081 (Formerly The Richardson Hotel)
Region: United States > Texas > Richardson
Price Range: ₹ 6,351 - ₹ 12,635 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency North Dallas/Richardson 4*
Number of rooms: 342
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Orbitz, Hyatt Hotels Corporation and Jetsetter so you can book your Hyatt Regency North Dallas/Richardson reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency North Dallas/Richardson Hotel Richardson
Hyatt Regency Richardson
Hyatt Richardson
Richardson Hyatt
Hotel Style:
#5 Business Hotel in Richardson
#5 Family Hotel in Richardson
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency North Dallas/Richardson staff and other travellers.
2 questions
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Colorado Springs, Colorado
7 months ago
Killeen, Texas
over a year ago

See all questions (2)

Questions? Get answers from Hyatt Regency North Dallas/Richardson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe check to see if one of the other 4 star locations, that are actually 4 star worthy are available before booking here.”
 of 5 bubbles PlatinumAtMultiple, 23 Jan 2017 | Read review
“stay anywhere but here”
 of 5 bubbles ljmfit, 9 Nov 2016 | Read review
“Don't select the corner rooms, they're smaller.”
 of 5 bubbles Gautam_Iyer, 31 Aug 2016 | Read review
“Ask for rooms away from freeway and railway”
 of 5 bubbles 18DavidJ18, 20 Jul 2016 | Read review
“Best tip? Don't stay here. Or maybe have them hose the room down with Purell before entering.”
  • Lovely headboard again
  • Look at the headboard! What a dump. This is a Hyatt?
  • This mess was outside my room whenI first entered. I called down but not picked up till next day
 of 5 bubbles Hotelbuyer1, 16 Jul 2016 | Read review
5 of 5