We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Renaissance Dallas Richardson Hotel

Save
Traveller (106)
Room & Suite (39)
Dining (8)
Overview
  • Excellent45%
  • Very good29%
  • Average17%
  • Poor6%
  • Terrible3%
Travellers talk about
“self parking”(15 reviews)
“nice hotel”(33 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Renaissance Dallas Richardson Hotel
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Renaissance Dallas Richardson Hotel
Special Offer: Member Rates
Hotel packages
Hotel deals
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Reviews (465)
There are newer reviews for Renaissance Dallas Richardson Hotel
See the most recent reviews
Filter reviews
458 results
Traveller rating
197
133
80
30
18
Traveller type
Time of year
LanguageEnglish
More languages
197
133
80
30
18
Show reviews that mention
All reviewsself parkingnice hotelthe concierge loungedart railindoor poolper daybreakfast buffetcentral expresswayroom raterooms were very cleanshort drivevaletemilydallasbusinesslawrenceplatinum
FilterEnglish
Updating list...
141 - 145 of 458 reviews
Reviewed 28 December 2015

I stayed at this hotel on 2 different occasions in a week's time. My first impression was one of bewilderment which turned into underwhelmed. I drove to what seemed to be the back of the hotel only to find it was actually the front of...More

Thank cxg31s
Response from Tal S, Manager at Renaissance Dallas Richardson HotelResponded 29 December 2015

First, and foremost, I sincerely apologize for lack of exceptional quality service during your stay. You come to expect a high level of quality wherever you stay as a our guest. We did not provide you with an exceptional stay and ensured to address your...More

Reviewed 28 December 2015

Hotel is under renovated, drill noises start around 8:00am business day. Atrium is completely blocked, only a small portion of the lobby is open. Hotels had major wears but everything seem very clean although the bedding had some unpleasant odor. Tv reception is not very...More

Thank n0vicetraveler46
Reviewed 23 December 2015 via mobile

My son and I come this this hotel 3-4 times a year. I always have breakfast included when I book the reservation with no problems. I made a reservation yesterday and requested my usual. Which is a room for my son and I, breakfast included....More

Thank Clark K
Reviewed 20 December 2015 via mobile

The hotel is undergoing remodel, but that is not excuse for poor service. My daughter has 6 month old twins and bellman watched her load baggage without offering assistance. They are more interested in valet parking. Not the experience I expect from Marriott organizationMore

1  Thank Karl A
Response from Tal S, Manager at Renaissance Dallas Richardson HotelResponded 21 December 2015

Good Afternoon Karl, First, and foremost, I sincerely apologize for lack of exceptional customer service during your stay. As a Marriott Elite, you come to expect a high level of customer service and quality wherever you stay as a loyal guest to the brand. We...More

Reviewed 13 December 2015 via mobile

I stayed for one night on a business trip. The check in was fast, bar good, room clean and gym adequate. Overall this is a good business hotel at a fair price. It's issue is that it is dated, so compare it to some of...More

Thank Partner792
View more reviews
About
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 108 - US$ 274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Richardson
#3 Business Hotel in Richardson
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 108 - US$ 274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Richardson
#3 Business Hotel in Richardson
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (106)
Room & Suite (39)
Dining (8)
Pool & Beach (2)
Questions & Answers
Get quick answers from Renaissance Dallas Richardson Hotel staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Don't get on 7th floor. Something smells"
Read review
"Add parking and breakfast to your room."
Read review
"Junior Suite is spacious and with a nice layout"
Read review
"Ask for a room not facing the highway."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing