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Courtyard Dallas Richardson at Campbell

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130 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Dallas Richardson at Campbell
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Showing 130: English reviews
Chicago, Illinois, United States
Reviewed 12 July 2016

My husband and I was most pleased with your hotel. James, the gentleman who took our reservations, also checked us in at midnight on Friday night and checked us out on Sunday morning. He was professional and very helpful and friendly. Most times you find that people who work the night shift are not that way, but James was on...

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Thank Trenette Johnso... S
Cypress, Texas
Reviewed 11 July 2016

I spent one Friday night here. The rate was very reasonable for the quality of the accommodations. The lobby is the "new" Courtyard style, and is very welcoming. That said, I did not eat breakfast at the hotel, but rather a Panera Bread a mile down the road. Rooms were quite spacious, but with a balcony such as mine had,...

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Thank jbtexas
Tyler, Texas
Reviewed 28 June 2016

Jennifer, Rickey, James, Alex, and Tuyen are Awesome!. They are so amiable and cheery. After a long day of driving and dealing with life's complications, they are the faces you want to see when you check into a hotel. Jen especially has a knack for making ppl feel welcome and at ease. Our first room wasn't so great but we...

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Thank rest1st
Jheannine G, General Manager at Courtyard Dallas Richardson at Campbell, responded to this review

WOOHOO!! We love knowing that we were the bright spot during your stay!! My team is passionate about exceeding our guest's expectations and are absolutely filled with pride after reviewing your comments. We appreciate your AMAZING and ENERGIZING feedback! See You Soon!!

Raleigh, North Carolina
Reviewed 20 June 2016

I had an overall great stay at this hotel. I was traveling on business and my company paid for it. But when I checked in my personal credit card was swiped by the front desk clerk for the charges. An employee named Jennifer quickly corrected the error the net morning . I truly appreciate Jennifer going above and beyond to...

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Thank CaesarLeo
Baltimore, Maryland
Reviewed 9 June 2016

The staff at the hotel are very friendly and engaging. Jennifer, Mike and James were very helpful and The Bistro staff and food were very good. This location is convenient and the rooms are nice, comfortable and quiet. No problems at all.

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Thank MissMyJersey
Dallas, Texas
Reviewed 24 May 2016

The room was great. Clean, comfy, quiet etc. You can tell the staff goes above and beyond to keep things in tip top shape. The management and the desk staff folks are AMAZING! I have never encountered such awesome customer service in my life. (and I'm not just saying that) They are friendly, professional and welcoming. They truly want their...

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Thank LostOnLandAgain
Jheannine G, General Manager at Courtyard Dallas Richardson at Campbell, responded to this review

I send a very heartfelt 'thank you' your way. You have brought a smile to my face and warmed my heart with your comments. My team and I continuously work to improve our product and service delivery. It's nice to see that our goal of creating amazing memories is showing. Thank you again and we look forward to your next...

Austin, Texas
Reviewed 21 May 2016

Our room had ants in the bedroom and bathroom. During the night, someone opened the door but could not come in because we had the metal latch on the door. To open the door, they needed to have a key or pass key.

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Thank Carolyn P
Jheannine G, General Manager at Courtyard Dallas Richardson at Campbell, responded to this review

Hi Carolyn, I am very sorry that you encountered such a challenging experience at my property. Please know that this is not the norm for my hotel. If you are willing, I would like to have a conversation about your encounters and ask that you contact me at your earliest convenience. Your willingness to give me an opportunity to rectify...

Reviewed 16 May 2016

I was in town for a wedding and stayed at the Courtyard Dallas Richardson. The typical bullet points (cleanliness, comfort, courteousness, etc.) were excellent. What made this stay exceptional was Mr. James Humphrey at the front desk. Like another reviewer has posted, Mr. Humphrey was very accommodating in allowing a few us to use the common area after the reception...

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Thank Daniel S
Jheannine G, General Manager at Courtyard Dallas Richardson at Campbell, responded to this review

Wow! Your comments have made my heart sing! James takes great pride in creating wonderful experiences for our guests. I am pleased to know that he Nailed It!! We look forward to your next visit so that we can WOW you again :-) If you are every traveling to the area on Tuesday, please stop by and enjoy a little...

Austin, Texas
Reviewed 13 May 2016

We really enjoy this hotel, and stay here 3-4 times a year, when visiting family .... it's so convenient to Richardson, and also to lots of eating places (many on the US-75 access road north of the hotel, as well as on Arapaho, also N. of hotel). The beds & pillows are SO comfortable, and the rooms are large, bathrooms...

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Thank LK R
Jheannine G, General Manager at Courtyard Dallas Richardson at Campbell, responded to this review

Thank you so much! We appreciate your loyalty to our hotel and to Marriott. I am thrilled to know that we are your hotel of choice in the area. If there is anything that we can do to make your stay more enjoyable in the future, please reach out. We are here for you!!

Austin, Texas
Reviewed 11 May 2016 via mobile

Courtyard is one of my go-to places to stay when traveling. The room was spacious with a king bed, seating area, desk, mini fridge, microwave, and balcony overlooking the pool. The location is great for a quiet stay but still within walking distance of restaurants, etc. The free cookies available at the front desk is a nice touch. There is...

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Thank Steve D
Jheannine G, General Manager at Courtyard Dallas Richardson at Campbell, responded to this review

Hi Steve, We appreciate your positive comments about our hotel. We strive to create memorable experiences and are delighted to know that our 'special touches' provided you with a positive hotel stay. The cookies are my absolute favorite at the hotel! My team has to run me out of the kitchen when they are freshly baked. I think the aroma...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about Courtyard Dallas Richardson at Campbell

Address: 2191 N Greenville Ave, Richardson, TX 75082-4325
Region: United States > Texas > Richardson
Price Range: ₹ 5,816 - ₹ 13,371 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Dallas Richardson at Campbell 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Courtyard By Marriott Dallas Richardson At Campbell Hotel Richardson
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Dallas Richardson at Campbell staff and other travellers.
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Questions? Get answers from Courtyard Dallas Richardson at Campbell staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor is always quieter, especially on the west side”
 of 5 bubbles nanakaty, 26 Oct 2016 | Read review
“Higher floors are very quite”
 of 5 bubbles jkbrown2005, 30 Aug 2016 | Read review
“if more than 1 family, you can book the room side by side”
 of 5 bubbles Changhsue, 15 Aug 2016 | Read review
“the hotel was quiet and I did not hear anybody opening and closing doors or the showeres in other rooms going this morning.”
 of 5 bubbles potawatomi41, 12 Aug 2016 | Read review
“3rd and 4th floors give a nice view over the city.”
 of 5 bubbles rest1st, 28 Jun 2016 | Read review
5 of 5