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Residence Inn Dallas Richardson

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Residence Inn Dallas Richardson
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97 Reviews from our TripAdvisor Community

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Showing 96: English reviews
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Reviewed 2 weeks ago via mobile

I stayed here for a few weeks for work. The staff was very friendly and the hotel was like any standard Residence Inn. They also provide a shuttle daily to places close by. Breakfast is decent and provided daily. They also provide drinks and snacks from Mondays to Wednesdays around dinner time. Overall it was a good stay

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Helpful?
Thank Waqar_B85
Bedford, New Hampshire
Reviewed 2 weeks ago via mobile

We stayed here for a hockey tournament in Frisco, TX. Great location. About 20 min to the city, 10-15 min to the rinks, tons of choices for places to eat- both casual and not. The hotel breakfast was good. I was impressed with their vegetarian options. Clean, pleasant staff, pool, basketball court, nice patio area for lounging in the sun....

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Thank StaceyDeBo
Reviewed 3 weeks ago

I stay at this hotel every time I am in town. I always get great service. Shelly who works the front desk went above and beyond for me last time I stayed. She always attends to my needs and that is why I come back. Thank you Shelly for always making my stay enjoyable. Rich

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Thank Richard P
Wichita, United States
Reviewed 4 weeks ago via mobile

I've stayed at a couple other Residence Inn properties in the past. This one has by far the best hospitality I've encountered. Breakfast was a little better, housekeeping left little treats, and the happy hour had live entertainment and a full meal for guests. There were lots of nice outdoor seating f areas with heaters and/or fire pits. The property...

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Helpful?
Thank Valerie C
Modiin, Israel
Reviewed 6 February 2017 via mobile

I stayed here for 5 nights. I got room 120. The min I checked in I asked to move a room since the room is facing the main patio area. I was told the hotel is full and they can't move me today but only the next day. I decided to give this a chance - what a mistake!!! A...

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Helpful?
Thank Ohad B
Jheannine G, General Manager at Residence Inn Dallas Richardson, responded to this review

I appreciate you for sharing your experience with us as our goal is to continuously improve our services and amenities. While I am pleased that our guests were able to relax and enjoy our patio, I am very sorry that this prevented you from obtaining a peaceful night’s sleep. After speaking with my team, my understanding of your encounter is...

Houston, Texas
Reviewed 30 October 2016

We got a 2 room suite to get ready for my friends wedding. It was super spacious and clean. The front staff Johanna, Linda, Vanessa, Laila, Sylvia, and Mirae were super helpful at check in and checkout. We were running late so they were able to give us late checkout. Would definitly stay again.

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1Thank marydoza87
North Fort Myers, Florida, United States
Reviewed 4 October 2016

We stayed from 9/19/16 to 9/24/16. We were sent a survey which we completed. We enjoyed the hotel, although a bit dated, but shared a few customer service issues. On 9/27/2016 I received a call, that went to voicemail, from Jheannine G. the GM stating she was concerned with my issues and would like to talk with me. I called...

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Helpful?
Thank Dana D
Jheannine G, General Manager at Residence Inn Dallas Richardson, responded to this review

Dana, I appreciate you for taking the time to speak with me this morning and apologize again for your unfortunate encounter with my hotel. I assure you that you will be pleased, if you give us a 2nd the opportunity to make a 1st impression. Your feedback opens the door for continued growth and development and I am grateful. Thank...

Palm Springs, California
Reviewed 29 September 2016

Lisa and her crew make an extra effort to be sure you are treated well. They are all very helpful, energetic, and professional when it comes to providing each of their guests with outstanding service. Waz, The Closer

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Thank Waz-TheCloser
Dallas, Texas
Reviewed 29 September 2016

Our huese got water damaged on August, My waif and I have to stayed in here since then, all staff here are very nice and friendly to us, especially big THANKS to Lisa Sorrels, she took extra effort to deal with temporary house service for us, always friendly and helpful and treat us like family members.

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Thank Rickpang05
Richardson, Texas
Reviewed 22 September 2016

I was in the area on a long time project . I have stayed here before but would absolutely recommend this hotel for anyone staying in the area. The front desk staff are always there for you one employee was just above and beyond to help you or get you anything you need Lisa Sorrels. She goes above and beyond...

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Helpful?
Thank marytdale

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Residence Inn Dallas Richardson

Address: 1040 Waterwood Dr, Richardson, TX 75082-4308
Region: United States > Texas > Richardson
Price Range: ₹ 7,196 - ₹ 12,511 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Dallas Richardson 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Residence Inn Richardson
Richardson Residence Inn
Hotel Style:
#4 Family Hotel in Richardson
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Dallas Richardson staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“first floor”
68danad, 4 Oct 2016 | Read review
“Higher floors are the best and quiet”
marytdale, 22 Sep 2016 | Read review
“We prefer Building A.”
Pleasure_Seeker1999, 20 Jul 2016 | Read review
“Hotel near to many offices and train station, 1.5 hr from Air port by local train”
Tarkik, 17 Mar 2016 | Read review
“Stay away from rooms dogs have stayed in......”
238mw, 5 Dec 2015 | Read review
5 of 5