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Hampton Inn & Suites Port Arthur

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Hampton Inn & Suites Port Arthur
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288 Reviews from our TripAdvisor Community

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Showing 286: English reviews
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Reviewed 4 days ago NEWvia mobile

I was coming to visit family for the month of April and stayed here some nights then stayed with friends then came back and left for Louisiana then came back towards the end of my trip. I have to say that I loved everything about this place, from the people to the hotel itself. The rooms were very clean and...

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Helpful?
Thank Monabrown
United States
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

The staff was polite, professional and courteous and the service provided was excellent, and the hotel cleanliness was great - I would definitely stay at this hotel again and would also recommended it to others

Review collected in partnership with Hampton
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Thank cowboybav27
About Hotel's Favourite Review
Tammy J, Director of Sales at Hampton Inn & Suites Port Arthur, responded to this review

Thanks so much, Cowboy! We appreciate your kind words and your patronage!

Wann, Oklahoma
Reviewed 1 week ago

A wonderful stay! Earin, Rosa , and Kayla at the front desk were helpful in every way! Breakfast by Carrie was great, and Josh cheerfully brought the evening snacks. Curtis and Quynh were always busily working inside and out on maintenance. And housekeeping did a great job of keeping our rooms clean and neat...Latarsha, Carolyn, Tasha, Ashley, Rosa, Jennie, and...

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Thank msts-mark
Lula, Georgia
Reviewed 1 week ago

This was a great experience! The hotel staff was very friendly and helpful! The manager was interactive and present. They had great social hour events in the evenings which made for a great wind down after business training all day! Would highly recommend this hotel.

Review collected in partnership with Hampton
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Thank miketU4874WU
Tammy J, Director of Sales at Hampton Inn & Suites Port Arthur, responded to this review

I'm so glad that you enjoyed your stay, Mike! We certainly enjoyed having you here with us! We appreciate your raving review and I can't wait to see you again!

Westerville, United States
Reviewed 1 week ago

We were in town for a funeral, so not the best of circumstances. However, the entire staff was sympathetic, helpful, supportive and always very friendly. Especially the front desk people, Tashara, Roas and Earin were very helpful. The manager, Shannel Boatswain, went out of her way to make our stay as enjoyable and comfortable as possible. A great staff! Hotel...

Review collected in partnership with Hampton
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Thank brucebG1984QD
Tammy J, Director of Sales at Hampton Inn & Suites Port Arthur, responded to this review

We are so sorry for your loss. I am so glad you had a positive experience with us. Thank you for your kind words. You and your family will be in our thoughts and prayers.

Richwood, Texas
Reviewed 2 weeks ago

I went to Port Arthur for a family baby shower! We arrived on a Saturday and had no trouble checking in at all. When we realized that there was a problem with our luggage being locked and we couldn't remember the code, the woman at the desk found a tool and came to our rescue!!

Review collected in partnership with Hampton
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Thank Deborrah S
Tammy J, Director of Sales at Hampton Inn & Suites Port Arthur, responded to this review

I am so happy that my staff was able to accommodate you. We appreciate your patronage and kind words. Hope to see you again soon!

Reviewed 2 weeks ago

Lets start with the good. The front desk personnel are the best I have ever dealt with. Earin was a breath of fresh air in the morning, Rosa and Monica in the evening. Me not being from the area depended on their expertise in finding the right places to eat and recreation for play. All their recommendations ran true, but...

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Thank George P
Tammy J, Director of Sales at Hampton Inn & Suites Port Arthur, responded to this review

I'm so sorry, George! I wish you would have said something. I would have definitely got you all fixed up. The pool lock is tricky, but it wasn't out of order. We will be sure to get a sign hung up so others don't have the same issue. I'm sorry that you had so many difficulties. In the future, just...

Virginia Beach, Virginia
Reviewed 2 weeks ago

Outstanding Staff! Great Breakfast and manager's happy hour twice a week. w/ free food and drinks. I stay in this Hotel a lot for work in the Port Arthur Area. It is, without doubt, the best hotel deal around! If the onsite gym isn't enough for you, they have complimentary daily passes to a great full service gym (Powerhouse) just...

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Helpful?
Thank 539garrym
Tammy J, Director of Sales at Hampton Inn & Suites Port Arthur, responded to this review

Awww shucks Garry, you're making us blush! I am so glad you enjoy staying with us. We sure enjoy you staying, too! Please let us know if we can assist in any way!

San Antonio, Texas
Reviewed 2 weeks ago

I thoroughly enjoyed my stay. Every member of the staff were amiable and helpful. Ms. Carrie, Ms. Rosita M., and Ms. Earin stood out for their accommodating natures in everyday tasks. The breakfast was warm and delicious. The only drawback was that the elevator was out of order for a day. I would stay again given the opportunity.

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Thank jasarabia71
Tammy J, Director of Sales at Hampton Inn & Suites Port Arthur, responded to this review

I am so sorry about the elevator issue. Everything is up and running in tip-top order now! I am glad you enjoyed your stay, otherwise. Please let me know if I can be of assistance in the future!

Rowlett, Texas
Reviewed 2 weeks ago

This hotel is clean, updated and completely up to Hampton Inn standards. I would recommend it as the best place to stay in the city. I've stayed at several of the hotels close by in the past; this one is definitely my choice.

Review collected in partnership with Hampton
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Thank Jacque B
Tammy J, Director of Sales at Hampton Inn & Suites Port Arthur, responded to this review

Thanks, Jacque! Your kind words mean the world to us!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hampton Inn and Suites Port Arthur hotel is close to big companies, including Valero, Chevron Phillips, and The Medical Center of Southeast Texas. It has a fitness center, outdoor pool, business center, and meeting room. Each hotel room and suite has a clean and fresh Hampton bed, free high-speed internet and WiFi, and 32-inch flat screen TV. Enjoy a full hot breakfast served complimentary daily. ... more   less 

Additional Information about Hampton Inn & Suites Port Arthur

Address: 7660 Memorial Blvd, Port Arthur, TX 77642-8055
Region: United States > Texas > Texas Gulf Coast > Port Arthur
Price Range: ₹ 6,818 - ₹ 13,894 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Port Arthur 2.5*
Number of rooms: 72
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Also Known As:
Hampton Inn And Suites Port Arthur
Hampton Inn & Suites Port Arthur Hotel Port Arthur
Hampton Inn Port Arthur
Port Arthur Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn & Suites Port Arthur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King Suite is amazing and quite comfortable”
andreaE4773KA, 28 Feb 2017 | Read review
“call the hotel and tell them your room preference”
radarcol, 3 Jan 2017 | Read review
“Great hospitality made for a great stay”
rledet2016, 11 Dec 2016 | Read review
“We were near the end of the hallway and it was very quiet.”
51scottk, 22 Nov 2016 | Read review
“Avoid rooms next to elevator, and rooms on floor 2 just above the conference room.”
WJD113, 12 Nov 2016 | Read review
5 of 5