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Hampton Inn & Suites Port Arthur

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Traveller (16)
Room & Suite (19)
Dining (3)
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Overview
  • Excellent64%
  • Very good23%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“front desk”(48 reviews)
“the hotel staff”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn & Suites Port Arthur
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn & Suites Port Arthur
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Reviews (334)
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332 results
Traveller rating
205
76
30
12
9
Traveller type
Time of year
LanguageEnglish
205
76
30
12
9
Show reviews that mention
All reviewsfront deskthe hotel staffthe entire staffrecommend this hotelshower doorrooms were very cleanbusiness tripexcellent customer servicespecial thanksgreat place to stayin townhot breakfasthotel stayconvenient locationexcellent stayeggsthe breakfast area
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1 - 5 of 332 reviews
Reviewed 2 weeks ago via mobile

What a great staff. Always friendly and they truly want to make my stay better. Sharnee and Patricia are the best! I come back here just to see their smiling faces! If you want a friendly staff that really wants to take care of their...More

Thank James W
Hotel's Favourite
Reviewed 10 April 2018

My husband and I had an awesome stay. The staff was friendly, room was clean and comfortable, and the amenities were great. The location was great as well with many restaurants and access to shopping.

Review collected in partnership with Hampton
Thank Lisa W
Reviewed 3 weeks ago via mobile

We always choose Hampton Inn's when traveling and are accustomed to their standards. This particular one is not up to par. The staff was friendly and the room clean. However, the road noise was very noticeable making it difficult to sleep. Also, the A/C unit...More

Thank Ron H
Response from John-HiltonHelp, on behalf of management at Hampton Inn & Suites Port ArthurResponded 3 weeks ago

Dear Ron H, Thank you for your review. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered with noise and our breakfast, and we are working with our...More

Reviewed 18 April 2018 via mobile

Whenever we go to Port Arthur to visit family, we always stop here. Friendly staff, clean rooms, free breakfast. Someone at the desk always treats us nice and with a smile. Great place to stay if you are visiting the area. Never had a bad...More

Thank btgarner2013
Reviewed 12 April 2018

This property is in heavy need of repairs. The common walls throughout look like a bus load of kids were turned loose with ball bats or something. The room was a typical Hampton room and in relatively good shape.More

Review collected in partnership with Hampton
Thank charlesbenjamin2018
Response from John-HiltonHelp, on behalf of management at Hampton Inn & Suites Port ArthurResponded 5 weeks ago

Dear charlesbenjamin2018, Thank you for taking the time to write a review about your recent stay with us at our hotel. We really appreciate your comments and are very sorry for the conditions encountered. We will address your comments with our team as we work...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 157 - US$ 268 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 157 - US$ 268 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (16)
Room & Suite (19)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (4)
Questions & Answers
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Posting guidelines
Room Tips
"Don't bother requesting a floor, they won't accomodate."
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"Even numbered rooms face the west / Odd numbered rooms face the east."
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"Rooms away from the Elevators are quieter."
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"King Suite is amazing and quite comfortable"
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