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The Mayan Princess

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04/06/2017 05/06/2017
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265 Reviews from our TripAdvisor Community

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Showing 263: English reviews
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San Antonio, Texas
Reviewed 6 days ago NEW

A great little get away from the city! Even though an older building, this place is right on the beach, with large pools, and very friendly staff! The manager we saw was attentive and greeted us with how we were doing when she walked by. We will be going back to The Mayan Princess and do recommend this place to...

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Helpful?
Thank rnfnr84
San Antonio
Reviewed 2 weeks ago

We chose Mayan Princess because of it's close proximity to the Texas State Park and were pleasantly surprised with how wonderful this place is. The room was plenty large, had everything we needed for the stay, and was very comfortable. The staff was very friendly and helpful...kudos to all! Some notable things include great pool area, family friendly, quick and...

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Helpful?
1Thank Chris D
Monique T, Manager at The Mayan Princess, responded to this review

Chris D, Thank you so much for taking time to leave us a positive review! We are so glad to hear your stay with us was wonderful and comfortable. Our sincere gratitude for all of the compliments on our staff and property. We appreciate your feedback and hope to see you soon, back here at The Mayan Princess!

Reviewed 3 weeks ago via mobile

Tried to book room yesterday, but they said we couldn't and to call today, but now they said they have rooms , but can't clean them. WTH. We planned our last minute anniversary trip and have no place to stay. Awful management. They have no concern for guests what so ever. Don't waste your time because you may be stranded...

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Helpful?
1Thank Lea B
Monique T, Manager at The Mayan Princess, responded to this review

Lea B, I am sorry to hear about your experience and thank you for taking time to leave a review. The complications you encountered with staffing was an unexpected event. It is unacceptable on our behalf to have a potential guest encounter the issue you had. Please accept our apology and rest assure this will not be your experience with...

Reviewed 4 weeks ago via mobile

Definitely not trained in customer service or housekeeping. We will never return or recommend anyone to this place. Room had a mildew type smell. We actually left and went to another place to finish our family vacation, because they were that unaccommodating. The manager didn't really care about the room issue. We have tried to find information on how to...

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Helpful?
1Thank justtravelinnow
Monique T, Manager at The Mayan Princess, responded to this review

justtravelinnow, I am the manager at the Mayan Princess. We were sorry to hear that your experience with us was unhappy. We are always working on improving our service to provide the best experience for our guests. Would you be able to let me hear a bit more about your stay and what you found unsatisfactory. You can contact me...

Pratt, Kansas
Reviewed 9 April 2017

The lady at the front desk (Brenda) was awesome! We told her what we wanted and she found the perfect condo! We looked at 3 different ones (209,210, & 211.) All were very beautiful. Decided on 211. Was perfect! The view is amazing!!! Beautiful beach, great pool area. They have a children's pool, a pool with swim up bar, and...

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Helpful?
Thank Anita R
Monique T, Manager at The Mayan Princess, responded to this review

We are so pleased to hear you had a fantastic time staying with us! Thank you so much for taking the time out of your day to leave us a review and mentioning staff for recognition! Being comfortable is one of our priorities for our guests, which I am thrilled to hear you and your family were! Do not forget...

Fort Worth, Texas
Reviewed 28 March 2017 via mobile

This was a last minute decision to go to the beach for spring break, so we were very lucky that there was a condo available here because everywhere else I tried was fully booked. I should say that despite my lukewarm review, and complaints about the cost, we stayed on an extra night (so it couldn't have been that bad,...

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1Thank baileycat12015
Monique T, Manager at The Mayan Princess, responded to this review

Thank you for taking the time to leave us a review on TripAdvisor! We really do appreciate the feedback. Please know we have since replenished the lack of plates and glasses in the unit you stayed in. We would have been more than happy to correct these matters while you were in-house and make exception accommodations for you and your...

san antonio
Reviewed 25 March 2017

Condo unit 102 was very attractive and the Mayan Princess was a lovely beach front condo resort. Our family occupied two units next to each other. There are three pools, a hot tub and a board walk to the beach. Great restaurants are only a short drive away. We loved sitting on the patio and enjoying the pelicans flying over...

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Thank dooneycat
Reviewed 18 March 2017 via mobile

I am guessing this place was fantastic 20 yrs ago. We were in room 315 which was nicer and more spacious than the photos we found online. While it probably has the biggest shower in the MP it only had 2 shower heads and a ton of space to stand where no water would hit you, a more modern design...

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Helpful?
Thank Travel R
Pennock, Minnesota
Reviewed 16 March 2017

We left MN on 1/5/17 with the temp at -10f. We arrived at the Mayan Princess on 1/9/17 with the air conditioning running in the car. Get rid of the jeans and get the shorts out. This was our 4th year at the Mayan Princess in condo 309. We were there for 8 weeks and already have reservations for 2018....

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Helpful?
Thank gdnkmiller
adrianna s, Manager at The Mayan Princess, responded to this review

We sure do miss you all here at The Mayan Princess! We miss sharing moments on Tuesday mornings with donuts and coffee with you. I am so very pleased to hear this year was great for you and your family, which I will be sharing with the team. I would like to give a big thank you for taking time...

Austin, Texas
Reviewed 4 February 2017

ROOM 108 was GREAT! LOVE THE JACUZZI TUB! LOVED it being right on the beach and being able to walk right down to the water! It was totally not busy the weekend we went and so we pretty much had the beach to ourselves anytime we were down on it, which was early morning, watching the sun rise, and in...

Review collected in partnership with this hotel
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Helpful?
Thank Melanie W
Adrianna S, Guest Relations Manager at The Mayan Princess, responded to this review

We are so glad to hear you loved 108! We strive to make sure that all of our guest's are happy and taken care of. This is why we appreciate all of our guest's feedback about their stay. Our Jacuzzi tubs are one of the many features our guest love! That is very exciting that you had a fantastic birthday...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
The Mayan Princess is quite simply the best beachfront family vacation destination, on mustang island! With our very distinct architecture and 3 lagoon pools we are definitely one of a kind. The property is currently under new management as of November 2015. ... more   less 

Additional Information about The Mayan Princess

Address: 7477 State Highway 361, Port Aransas, TX 78373-2009
Region: United States > Texas > Texas Gulf Coast > Port Aransas
Price Range: ₹ 6,462 - ₹ 32,312 (Based on Average Rates for a Standard Room)
Number of rooms: 60
Also Known As:
Mayan Princess Hotel Port Aransas
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Questions & Answers

Here's what travellers have asked, with answers from The Mayan Princess staff and other travellers.
2 questions
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CORPUS CHRISTI
over a year ago

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Questions? Get answers from The Mayan Princess staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a walk in shower.”
rnfnr84, 21 May 2017 | Read review
“All rooms are oceanfront. Some 1 bedroom, 1 bath, some 2. Ask to see a couple of different rooms so you can decide what fits.”
anitar169, 9 Apr 2017 | Read review
“Pictures of each unit are available on the web site.”
dooneycat, 25 Mar 2017 | Read review
“Ask for an updated room.”
gdnkmiller, 16 Mar 2017 | Read review
“The hot tub was broken, but no where on the website did it say that and when I called to book the reservation a day in advance, I wasn't told then either.”
MelanieW264, 3 Feb 2017 | Read review
5 of 5