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Comfort Inn & Suites Plano East

Traveller (38)
Room & Suite (35)
Dining (4)
  • Excellent29%
  • Very good25%
  • Average17%
  • Poor10%
  • Terrible19%
Travellers talk about
“older hotel”(2 reviews)
“english muffins”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
2 Star Hotel
All hotel details
2 Apr3 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (141)
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All reviewsolder hotelenglish muffinspool and hot tubthe breakfast areachecking inmini fridgefitness roomhotel staffgreat propertyshort drivecomplimentary breakfasteasy accessstaff was friendlyconditionergalcerealhighway
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1 - 5 of 138 reviews
Reviewed 10 February 2018

I booked my reservation on 02/09/18. My first stay in this Hotel. I use my points for my stay, for which I regret it, because I can't cancel reservation nor switch to another Hotel. Arriving earlier hoping to check in after sleepless night. The Front...More

Thank vonmolga
Response from ComfortInnSuitePlano, Webmaster at Comfort Inn & Suites Plano EastResponded 14 February 2018

Dear Guest, Thank you for posting your comments about your stay. I have personally taken action based on your comments to investigate these claims. This is something we take very serious and if necessary we will take immediate action. Sincerely, Hotel Manager

Reviewed 22 January 2018

My Family and I stayed at this place while Our house was getting repaired. When we left my daughter left a pair of shoes and I called and Called no one returned my call it took over two months for someone to call. When I...More

Thank WestTexasBest
Response from ComfortInnSuitePlano, Guest Relations Manager at Comfort Inn & Suites Plano EastResponded 24 January 2018

Dear Guest, Thank you for staying with us and for bringing your concern to our attention. Such incident had never happened in the past but we will take your concern seriously and investigate it further. We'd like to discuss more about the situation and make...More

Reviewed 29 December 2017 via mobile

This hotel has large fairly clean rooms. We had some carpet stains in our room. The beds are comfortable and the bathroom large and clean. The back entrance lobby and the elevator floors went uncleaned during our 3 day visit. It would be nice to...More

Thank O7950YPjoans
Response from ComfortInnSuitePlano, Webmaster at Comfort Inn & Suites Plano EastResponded 5 January 2018

Dear Guest, Thanks for staying at the Comfort Inn & Suites Plano during your recent visit to our area. We appreciate your review and the observations both positive as well as negative They are precious to us and we shall surely take them for improvement....More

Reviewed 15 October 2017 via mobile

My husband and I needed a last minute place to spend the night. We got a great deal, and we enjoyed our stay. Our room was simple but clean and neat. There were a few minor repairs needed, mostly cosmetic. The staff for checking in...More

Thank incaprincess254
Response from ComfortInnSuitePlano, Webmaster at Comfort Inn & Suites Plano EastResponded 18 October 2017

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and neat place to stay and that our amenities were to your liking. We take real pride in this hotel and serving guests like you, and...More

Reviewed 26 September 2017 via mobile

need towels? too bad. called the front desk twice and never got anything. i was told "someone would be right there" waited 3 hours and still never got em need good internet? go somewhere else. you're better off not connecting honestly. the first floor smells...More

Thank A Poison A
Response from ComfortInnSuitePlano, Webmaster at Comfort Inn & Suites Plano EastResponded 5 October 2017

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways and that you had problem regarding customer service while with us. We take real pride in this hotel and believe that pride shows in everything we...More

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Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Price range
US$ 76 - US$ 116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Price range
US$ 76 - US$ 116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (38)
Room & Suite (35)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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22 January 2016|
AnswerShow all 2 answers
Response from Jane Z | Reviewed this property |
It does not have a hot tub that I know of
Room Tips
"Avoid until basic customer service is available."
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"4th floor away from elevators was great."
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"we were in room (suite) 205"
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"Ask for a room with a view of the pool."
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