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TownePlace Suites Dallas Plano

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Traveller (27)
Room & Suite (35)
Dining (5)
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Overview
  • Excellent36%
  • Very good32%
  • Average14%
  • Poor8%
  • Terrible10%
Travellers talk about
“full kitchen”(9 reviews)
“waffles”(9 reviews)
“breakfast room”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
2 Star Hotel
All hotel details
Additional information
Offers from TownePlace Suites Dallas Plano
Special Offer: Member Rates
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Offers from TownePlace Suites Dallas Plano
Special Offer: Member Rates
Hotel packages
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Reviews (128)
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LanguageEnglish
42
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All reviewsfull kitchenwafflesbreakfast roomquiet areafitness areaplenty of hot watertwo bedroom suitecoffee makerfree breakfaststaff was friendlykitchenettedishwasherinternetsofacerealtoyotanorma
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41 - 45 of 126 reviews
Reviewed 10 June 2016 via mobile

The staff was great; especially the operations manager. She really made me feel valued and important. The breakfast was sufficient and the room kept. I would definitely stay here again if visiting houston.More

Thank Keisha C
Response from Marriott TowneP... P, Manager at TownePlace Suites Dallas PlanoResponded 13 June 2016

Dear Valued Guest, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback...More

Reviewed 2 June 2016

I'm not sure of the male employees name that assisted us, but he was working the evening of 5/27 when we arrived around 11:30pm. He was very pleasant and helpful. The hotel was in an excellent location and tucked back on a semi-residential street with...More

Thank Christine W
Response from Marriott TowneP... P, Manager at TownePlace Suites Dallas PlanoResponded 10 June 2016

Dear Valued Guest, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback...More

Reviewed 25 May 2016

Check-in was quick, friendly and they explained everything to you. Room was clean and room service was great. Wi-Fi worked well and all of the time I was there. Breakfast was simple(cereal, sausage, eggs, etc.) Super nice employees.More

Thank DevilzAdvocate
Response from Marriott TowneP... P, Manager at TownePlace Suites Dallas PlanoResponded 26 May 2016

Dear Valued Guest, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback...More

Reviewed 5 May 2016

Stayed here for 3 weeks. Nothing bad or great about the hotel. they have complimentary breakfast with limited options. wifi speed is bit slow. Budget property from Marriott. Has cooking options with cookery set and microwave.More

Thank chandu S
Response from Marriott TowneP... P, Manager at TownePlace Suites Dallas PlanoResponded 6 May 2016

Dear Valued Guest, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback...More

Reviewed 13 April 2016

I arrived late, first time in Dallas TX, to find that this hotel (recommended by the company that I am visiting for training) was NOT CLEAN, disturbingly smelly and staff (besides Robbie, who was delightful) complacent and unsympathetic to my needs as a customer. I...More

2  Thank Amanda C
Response from Marriott TowneP... P, Manager at TownePlace Suites Dallas PlanoResponded 14 April 2016

Dear Valued Guest, Thank you for taking the time and filled out the Guest Satisfaction Survey for the TownePlace Suites by Marriott in Plano about your stay with us. Verifying your overall score I realize that we failed in serving you in our hotel as...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Restaurant
Details
Price range
US$ 89 - US$ 171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Plano
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 89 - US$ 171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Plano
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (27)
Room & Suite (35)
Dining (5)
Pool & Beach (2)
Questions & Answers
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ChilitaMom
29 August 2017|
AnswerShow all 3 answers
Response from Kyle T | Reviewed this property |
I would call the front desk and ask for a real manager. They may answer but if affirmative, ask for a follow up in writing (email) confirming that. The owners are obviously not on site. Personally, I'd never let my dog stay... More
1
Vote
Beverly J
5 October 2015|
Answer
Response from Marriott TowneP... P | Property representative |
Good Morning Beverly, We only offer the shuttle service for 5 miles around the hotel for business purposes. The DFW airport is around 26 miles away from the hotel and Love Field Airport is around 21 miles away from the... More
0
Votes
Room Tips
"Suites on the end and high floor."
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"choose a different hotel...this is a dive"
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"Don't expect the GM or leadership to support you if problems arise"
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"Don't let them put you on floors 1 or 2 and stay away from room 222, whatever you do."
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