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TownePlace Suites Dallas Plano

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#26 of 42 Hotels in Plano
Certificate of Excellence
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99 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Dallas Plano
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Showing 97: English reviews
Mississauga, Canada
Reviewed 8 May 2015

This is more like a house than a hotel (which is what Marriot Towneplace suites are supposed be - anyway). A quiet green neighborhood away from the traffic...a couple of places within walking distance to have your food - good decent rooms - and above all very friendly staff to answer all questions and provide info about the neighborhood etc....

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1Thank Jagadish B
Kuala Lumpur, Malaysia
Reviewed 8 May 2015

My husband and i, along with our one year old baby stayed for almost 33 nights in this hotel. Though the size of the room is quite small, but it was worth the penny we spent. Ample parking space provided. The bathroom is clean, sufficiently stocked with extra toilet rolls, toiletries etc. even have a bath tub. Quite a number...

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Thank shaheeza
Knoxville, Tennessee
Reviewed 5 May 2015 via mobile

I stayed here because the Residence Inn was not available. Quite a difference! Worn furnishings and fixtures. Not you usual Marroitt quality. I also forgot a gold ring left on the computer center. I realized I left it within ten minutes of my departure for the airport but did not have the time to return. I was told it was...

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1Thank kyem53
Marriott TowneP... P, General Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Guest, Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. You’re a valued customer; everything we do is aimed...

KC
Reviewed 1 April 2015

Pablo and his team were great. I spent 30 days with them and this was the best hotel in terms of friendly staff. The property was well kept. They offer breakfast every morning and although the eating area is small, it is very quick to get what you need and start the day. This would be a 5 star review...

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Thank BigDinKC
Marriott TowneP... P, General Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Guest, We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. We appreciate your kind comments as well as we will work to improve every day. We will work this year about a recycling program. Please do not hesitate to contact us if you have any questions or requests. We are here for you. Sincerely,...

Houston
Reviewed 4 March 2015 via mobile

My son and I stayed there while we were in town for a basketball tournament. Check-in went great. Room was a nice size. However, the walls were thin and the TV cable was spotty (at least the front desk guy gave me a heads up). Breakfast was average - small, cramped eating area. Quiet residential location. But we had a...

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Thank HoustonTexasDad
Marriott TowneP... P, General Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Guest, Thank you for taking the time to share your comments about your stay with us. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. We will share your comments with Gregory. Thank you again for your time. If there is anything my staff or I can do for you, please do not hesitate...

Shawnee, Oklahoma
Reviewed 28 December 2014

Very quiet in a residential setting but very conveniently located (NW corner of Preston Rd and Springcreek Pkwy behind Residence Inn; less than 2 miles to Tollway). Staff very friendly. We stayed 1 full week in a 2BR suite. It was really great. While the breakfast choices are very limited (if you want a full breakfast, you will have to...

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Thank PhDNana
Marriott TowneP... P, General Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Guest, We are delighted that your stay with the TownePlace Suites Dallas Plano was great. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Please do not hesitate to contact us if you have any questions or requests. Sincerely, Pablo Villarroel General Manager TownePlace Suites by Marriott...

Dallas, Texas
Reviewed 24 December 2014

The hotel is in a great location. Room was clean up to date amenities and the bed slept great! It was nice to have the fridge and the microwave, this benefit is really nice if staying for than a few days. The staff was professional and even gave me a call to check to see if everything was alright. Overall...

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Helpful?
Thank Luke V
Marriott TowneP... P, General Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Guest, Thank you for sharing and taking the time to provide your feedback. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. We are here for you. Sincerely, Pablo Villarroel General Manager TownePlace...

The Villages, Florida
Reviewed 15 October 2014

Drove straight through from Central Florida to Dallas area and we arrived very late. Had a fantastic room, very comfortable, nice little kitchen ... wish we were staying longer to take advantage of all it offered. Adequate free breakfast, which I didn't know was included. Will return next trip thru Dallas area.

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1Thank Michael C
Bolton le Sands, United Kingdom
Reviewed 25 August 2014

I was visiting friends in the area and thought I'd use Marriot rewards points given you only need 7500 for a night in this hotel. There is plenty of free parking and complementary tea / coffee in reception which is a nice touch. The rooms are large including a kitchen with fridge, freezer, microwave and oven. There is also a...

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4Thank Craig M
Marriott TowneP... P, General Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Guest, Thank you for taking the time to write these kind words about our property. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that...

Mexico City, Mexico
Reviewed 21 August 2014

My family was in process of moving from overseas and because of that had to stay in hotels for 2 months. We spent 17 days at this location and had all kinds of problems, by far my worse experience with a Marriott branded hotel. TVs in our room never worked, doors to enter would broke over and over again, housekeeping...

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Helpful?
Thank CS8922
Marriott TowneP... P, General Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Guest, Thank you for taking the time and share your experience with the TownePlace Suites Dallas Plano. You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about TownePlace Suites Dallas Plano

Address: 5005 Whitestone Ln, Plano, TX 75024-3003
Region: United States > Texas > Plano
Price Range: ₹ 5,802 - ₹ 10,035 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Dallas Plano 2.5*
Number of rooms: 106
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Also Known As:
Towneplace Suites Dallas Plano Hotel Plano
Towneplace Suites Plano
Hotel Style:
#12 Business Hotel in Plano
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Dallas Plano staff and other travellers.
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Springfield, Missouri
over a year ago

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Questions? Get answers from TownePlace Suites Dallas Plano staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book in advance if there is an event in the area, this hotel gets packed quickly”
 of 5 bubbles ChilitaMom, 13 Sep 2016 | Read review
“I would say the 3rd floor would be your best bet so you don't have the noise from the rooms above you.”
 of 5 bubbles 371christinew, 2 Jun 2016 | Read review
“If having a room in a quiet area of the hotel is important to you, let the hotel staff know.”
 of 5 bubbles MinPlano, 2 Dec 2015 | Read review
“We stayed on the 2nd floor. The bottom floor had a lot of morning traffic when we went to breakfast.”
  • View from the couch--large desk area across from kitchen
 of 5 bubbles Polar_Opposites, 27 Jun 2014 | Read review
“The two bed suite is awesome.”
 of 5 bubbles harrison36, 16 Aug 2013 | Read review
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