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TownePlace Suites Dallas Plano

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#31 of 44 Hotels in Plano
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TownePlace Suites Dallas Plano
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104 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Dallas Plano
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Showing 102: English reviews
Plano, Texas
Reviewed 13 April 2016

I arrived late, first time in Dallas TX, to find that this hotel (recommended by the company that I am visiting for training) was NOT CLEAN, disturbingly smelly and staff (besides Robbie, who was delightful) complacent and unsympathetic to my needs as a customer. I was greeted by Naveed, who asked if I cared to be on the first floor...

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Helpful?
1Thank Amanda C
Marriott TowneP... P, Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Valued Guest, Thank you for taking the time and filled out the Guest Satisfaction Survey for the TownePlace Suites by Marriott in Plano about your stay with us. Verifying your overall score I realize that we failed in serving you in our hotel as the score was really low. I apologize that you had to experience issues at our...

Broken Arrow, Oklahoma
Reviewed 29 March 2016

This location is starting to show its age. You can tell they have repainted it, but even that new paint is starting to peel from the walls. Carpeting and furniture is old and the mattresses are still the low-end, but firm, mattresses you can get at any hotel. Hallways are a little dark and all the common areas are really...

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Helpful?
Thank PlatinumAtMultiple
Marriott TowneP... P, Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Valued Guest, Thank you for taking the time and share your comments about your experience with the TownePlace Suites Dallas Plano. You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations....

Glen Allen, Virginia
Reviewed 21 March 2016

This is one of the good Marriott property in Plano,TX , about 23-25 Miles from Dallas airport. It had fully equipped kitchen with all the utensils . Room was really clean.Hot Breakfast buffet was good. This is little old Marriott property but maintained well.Lots of option for Food nearby the hotel.This is next to Residence Inn hotel.

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Helpful?
Thank Ishan G
Marriott TowneP... P, Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we...

Tulsa, Oklahoma
Reviewed 20 March 2016 via mobile

We stayed here for 5 nights to visit family nearby. It was much smaller than expected - really not much bigger than a large hotel room. I had expected a suite to actually have a "bedroom" with a door, but it was more like a studio. The couch made out into a bed, but when out, it left no room...

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Thank Viajesro
Marriott TowneP... P, Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Valued Guest, Thank you for taking the time and share your comments about your experience with the TownePlace Suites Dallas Plano. You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations....

Antlers, Oklahoma
Reviewed 15 March 2016

This place is great. We stayed here after a late day at Holiday in the Park at Six Flags. Check in went smooth. We had lots of room in the suite. The bedding was comfortable and welcoming after a long day. Complimentary breakfast was plentiful. I would highly recommend this place to anyone. It's nice and quiet!

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Thank Visilea
Marriott TowneP... P, Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we...

nashville
Reviewed 15 February 2016 via mobile

My Family and I stayed at this Hotel over Christmas we had Two Two Bedrooms Suites right next to each other and Thank God at the end of the hallway related to Our noise at times. We loved the Kitchen and did alot of cooking in it. We only got some Bagels from the Breakfast Bar Related to made our...

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Thank andypandaNashville
Marriott TowneP... P, Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Valued guest, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we...

Reviewed 4 January 2016 via mobile

The location was a little hard to find. The bed was soft, and I'm used to a firm mattress. But a decent value. If you are in Plano for business it would be ok. I did not try the breakfast. The front desk guy was helpful.

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Helpful?
Thank Dwight M
Marriott TowneP... P, Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Valued Guest, Thank you for taking the time to complete Marriott’s Guest Satisfaction Survey. Your comments and suggestions will help us serve our future guest’s better. Our goal is to do whatever it takes to satisfy every guest, every day, every stay, and from what I saw in your score we did not do that in regards to you...

Kearney, MO.
Reviewed 29 December 2015 via mobile

Traveled to Plano with our Son's family and stayed here for a couple of days. The hotel has probably been around for a while but obviously has been recently remodeled. Rooms were clean, well decorated, and had a kitchenette. The hotel is planned for longer term guests like relocated employees. There is no ice machines on the floors due to...

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Helpful?
Thank KearneyCat
Marriott TowneP... P, Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we...

Plano, Texas
Reviewed 3 December 2015

My family stayed at TownePlace Suites in Plano while we were having our home remodeled. We were there for 17 nights. It was an excellent experience. The staff were always friendly and helpful. One person really went above-and-beyond. Robbie made my children Halloween plates with candy and fruit, since she knew we were away from home for trick or treat...

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Helpful?
Thank Mary G
Marriott TowneP... P, Manager at TownePlace Suites Dallas Plano, responded to this review

Dear, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue...

Plano, Texas
Reviewed 3 December 2015

I stayed at this hotel for 3 months while my home was being renovated due to a house fire. I chose this hotel due to the location and their pet policy. When I initially checked in, I thought I would only be at the hotel for a week or so. As I learned I would be out of my home...

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Helpful?
Thank MinPlano
Marriott TowneP... P, Manager at TownePlace Suites Dallas Plano, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about TownePlace Suites Dallas Plano

Address: 5005 Whitestone Lane, Plano, TX 75024
Region: United States > Texas > Plano
Price Range: ₹ 6,090 - ₹ 10,107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Dallas Plano 2.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Towneplace Suites Dallas Plano Hotel Plano
Towneplace Suites Plano
Hotel Style:
#12 Business Hotel in Plano
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Dallas Plano staff and other travellers.
1 question
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Springfield, Missouri
over a year ago

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Questions? Get answers from TownePlace Suites Dallas Plano staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room on a building where the breakfast room and small pool is accessible”
916igk, 13 Apr 2017 | Read review
“avoid ground level rooms - suspect that's where pets stay”
Tony80126, 5 Feb 2017 | Read review
“112 faces the pool so this might be a little loud in the summer”
2antigua, 30 Jan 2017 | Read review
“book in advance if there is an event in the area, this hotel gets packed quickly”
ChilitaMom, 13 Sep 2016 | Read review
“I would say the 3rd floor would be your best bet so you don't have the noise from the rooms above you.”
371christinew, 2 Jun 2016 | Read review
5 of 5