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TownePlace Suites Dallas Plano

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Traveller (27)
Room & Suite (35)
Dining (5)
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Overview
  • Excellent36%
  • Very good32%
  • Average14%
  • Poor8%
  • Terrible10%
Travellers talk about
“full kitchen”(9 reviews)
“waffles”(9 reviews)
“breakfast room”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
2 Star Hotel
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (128)
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All reviewsfull kitchenwafflesbreakfast roomquiet areafitness areaplenty of hot watertwo bedroom suitecoffee makerfree breakfaststaff was friendlykitchenettedishwasherinternetsofacerealtoyotanorma
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11 - 15 of 126 reviews
Reviewed 2 October 2017

Odd that as I sign in to leave a review I see a few others with the same feedback. Marriot is a fantastic brand, their service level is usually impeccable which is why as a Platinum Premier member I have over 1000 nights at their...More

1  Thank John S
Response from Karla J, General Manager at TownePlace Suites Dallas PlanoResponded 29 January 2018

Dear Traveler, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all...More

Reviewed 22 September 2017

I went to Plano for business, and this hotel was the closest within our allowed price range. I was there for a few days, so I like the suite setting. This room had a king bed, a sofa bed, a table with 1 chair (I...More

Thank Dawn S
Response from Karla J, General Manager at TownePlace Suites Dallas PlanoResponded 29 January 2018

Dear Guest. Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy...More

Reviewed 16 September 2017

Positives - room was fine, actually one of the best "suite" hotels I have been in. Small but certainly adequate. Full kitchen items, so easy to get food in and prepare. There is a 7-11 literally around the corner. Not well stocked, but there. Nothing...More

Thank Jnjtiger
Reviewed 16 September 2017 via mobile

Worst Marriott in the perimeter of Plano. Hotel infrastructure due date for upgrades long gone. No functionality on staff, breakfast, upper management, nor facilities. Sanitation below standards for a Marriott branded hotel.

1  Thank Miguel M
Reviewed 2 September 2017

e are platinum and booked this property on Marriott website. I didn't bother to read reviews before the 2 day cancellation window. On arriving at property observed the small dark check in facility. The person at desk was pleasant and we proceeded to our room....More

1  Thank mistykitty
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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Restaurant
Details
Price range
US$ 89 - US$ 171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Plano
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 89 - US$ 171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Plano
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (27)
Room & Suite (35)
Dining (5)
Pool & Beach (2)
Questions & Answers
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ChilitaMom
29 August 2017|
AnswerShow all 3 answers
Response from Kyle T | Reviewed this property |
I would call the front desk and ask for a real manager. They may answer but if affirmative, ask for a follow up in writing (email) confirming that. The owners are obviously not on site. Personally, I'd never let my dog stay... More
1
Vote
Beverly J
5 October 2015|
Answer
Response from Marriott TowneP... P | Property representative |
Good Morning Beverly, We only offer the shuttle service for 5 miles around the hotel for business purposes. The DFW airport is around 26 miles away from the hotel and Love Field Airport is around 21 miles away from the... More
0
Votes
Room Tips
"Suites on the end and high floor."
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"choose a different hotel...this is a dive"
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"Don't expect the GM or leadership to support you if problems arise"
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"Don't let them put you on floors 1 or 2 and stay away from room 222, whatever you do."
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