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Dallas/Plano Marriott at Legacy Town Center

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#5 of 42 Hotels in Plano
Certificate of Excellence
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Dallas\/Plano Marriott at Legacy Town Center
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510 Reviews from our TripAdvisor Community

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There are newer reviews for Dallas/Plano Marriott at Legacy Town Center
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Showing 499: English reviews
Houston, Texas
Reviewed 7 July 2015

This hotel has one thing going for it...location. The location within the Legacy Town Center offers very easy walking access to lots of shopping and restaurants for your stay. The hotel is also within a couple minutes drive from many of the large corporations based in Plano. The hotel itself is nice enough. We had a basic King room, which...

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Helpful?
1Thank Supermac34
Mary L, General Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Dear Supermac 3, Thank you so much for choosing our hotel. Thank you for sharing your feedback I very much appreciate it. . I am so sorry to hear your room temperature didn’t meet your expectation. Please accept my apologies. I’ve brought this to our Dir of Engineering’s attention. We did have a power outage and I’m not sure if...

Lumberton, Texas
Reviewed 1 July 2015

We stayed on a weekend and attended a party held at the hotel. The property was very nice, clean and included a work out room with nice equipment and an outdoor pool. Parking was free because it was a weekend but if you didn't pay attention, you could have had your car tended by a valet for 18.00. The parking...

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Helpful?
Thank mphill9929
Mary L, General Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Dear mphill9929 Thank you for choosing our hoteland share your feedback regarding your recent stay at the with us.. As a valued guest we see there is room for improvement. Please accept my apologies for not meeting your expectations during your stay. We would love to discuss your area of concern further. Please know we do have coffee makers and...

Reviewed 17 June 2015

My husband and I stayed at this beautiful hotel for three nights. The exterior is impressive and the location at the Shops of Legacy make this hotel so convenient to numerous shops and restaurants within easy walking distance. We were warmly greeted at the front desk, with a speedy check-in. When I returned to the desk a few hours later,...

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Helpful?
Thank Jwalters7
Mary L, General Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Dear Jwalters7, Thank you for taking the time to share your feedback with us. We are delighted to know you had a wonderful time. We are honored your niece she choose our hotel for her wedding. Weddings are lovely time for families to gather and celebrate. My team are so happy you enjoyed your time with us. Our goal is...

Reviewed 17 June 2015

I can not say enough good things about this hotel and staff. Our daughter had her wedding reception here and we had many out of town guests staying there. Everyone from the valet, to the front desk staff, to the banquet captain, and servers, the audio video staff, chefs,event staff, housekeeping, and the hotel manager were so welcoming and accomadated...

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Helpful?
Thank Laura K
Mary L, General Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Dear Laura K, Thank you so much for choosing our hotel for your daughters wedding. Weddings are such special times for families and we are delighted to know we exceeded your expectations. Thank you for your kind review we share all our feedback with our team members and they are so very happy to hear we helped create memorable experiences...

Sugar Land, Texas
Reviewed 12 June 2015

So disappointed. Marriott knew over a year ago that a huge Texas City Manager's conference was being held at this hotel. My kids were excited about the pool while I was thrilled about the steam room.Marriott employees said the dry sauna and steam room have been closed for months. I checked the website prior to booking this hotel and it...

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Thank Susan R
Mary L, General Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Dear Susan R, We are so honored to host the City Manager conference. Please accept my apologies for not meeting your expectations on your arrival on Thursday. We discovered we had a chemical imbalance late afternoon and as a safety precaution we had to close the pool. Our pool chemical company came to the hotel on Thursday evening to ensure...

Reviewed 12 June 2015 via mobile

Great hotel with a professional and courteous staff. The location was within walking distance to over 30 restaurants - literally....walking distance. So, once you park, you're good for several days without having to travel anywhere to eat or exercise. Great workout facilities and a Crossfit box one block away. I would definitely stay here again- top notch hotel.

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Helpful?
Thank GGTravels02
Mary L, General Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Dear GG Travels 02, Thank you so for choosing our hotel and for your wonderful reveiw. We strive to deliver an excellent guest experience and we are so glad you enjoyed your time with us. We share all feedback with our team and its always inspiring and motivating for our team to read. So glad you had time to enjoy...

Reno, Nevada
Reviewed 9 June 2015

The hotel is located in the Legacy Center which has many shops and restaurants all in walking distance from the hotel. Parking is in a parking garage in the back of the hotel. On weekends, self parking is complementary. Valet parking is also available. Check in was smooth and quick. In the lobby was cold water infused with fruit along...

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Helpful?
Thank Heather M
Mary L, General Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Dear Heather M, We are so delighted you enjoyed your time at our hotel. Thank you so very much for choosing us. Glad you enjoyed our Texas Peaches. The team loves creating various infused waters, always refreshing and when you come in from the heat. We appreciate your feedback and it always helps inspire and motivate our hosts to take...

Washington DC
Reviewed 6 June 2015

Stayed here one night for work. It's a good place. The setting is more interesting than is found in a lot of suburban settings. It's next to a little pond/park and small area of restaurants, all walkable. The hotel is attractive and has good service. The room seemed a bit sparse given the size, but it's all nice enough.

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Helpful?
Thank GayTravelGuyDC
Mary L, General Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Dear GayTravelGuyDC, Thank you so much for choosing our hotel. So delighted you had an opportunity to enjoy the Shop of Legacy and pond area. We look forward to welcoming you back in the future and please let me know so we can share move of the local area attractions. Warmest regards, Mary

Old Bridge, New Jersey
Reviewed 1 June 2015

Just came home from a three day stay at this hotel, the room was very nice, very clean, not sure about what people said below about the noise, stayed on the 5th floor there were multiple parties going on in the hotel but heard nothing. Yes, the hallway was a little cold, but did not linger in the hallway, the...

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Helpful?
Thank BettyW2013
Mary L, General Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Dear Betty W2013 Thank you so much for choosing our hotel. We are delighted that you had a wonderful stay and a great weekend in North Texas. It looks like you had a full weekend with the concert and the game. The Texas Rangers are doing so well again. So glad you had some time to enjoy our location, the...

New Market, Maryland
Reviewed 27 May 2015

We stayed at the hotel June 6 for a wedding. Cookies in the lobby, our room ready and quite nice, cost exactly what we were told, EXCEPT... they add a $40 to the bill. They said that it will be refunded in 3-5 days if we didn't damage anything or use anysthing else. I find this unacceptable. They are using...

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Helpful?
Thank Sheila W
Mary L, General Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Dear Sheila W, Thank you for choosing our hotel and I hope you had a great time at the wedding. I can understand your concern regarding the additional charge if I can take a moment to explain the reason for the charge. We do take a $40 (per night) authorization on the card only as a hold in the event...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chaddick's
Chaddick's
Cuisines: American
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
The Dallas/Plano Marriott at Legacy Town Center is lushly landscaped with scenic parks, ponds, upscale shopping and entertainment venues. Overlooking Bishop Park, this Plano hotel is uniquely located in the Shops at Legacy, offering high-end shopping and dining. On-site amenities include complimentary shuttle within 3 mile radius, the Copper Bottom Grille, Chaddick's Lounge, and outdoor heated pool. Luxurious guest rooms provide plush bedding, Thann amenities, and internet access. ... more   less 

Additional Information about Dallas/Plano Marriott at Legacy Town Center

Address: 7121 Bishop Rd, Plano, TX 75024-3625
Region: United States > Texas > Plano
Price Range: ₹ 12,765 - ₹ 33,927 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dallas/Plano Marriott at Legacy Town Center 4*
Number of rooms: 356
Reservation Options:
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Also Known As:
Dallas/Plano Marriott At Legacy Town Hotel Plano
Marriott Plano
Plano Marriott
Hotel Style:
#2 Business Hotel in Plano
#2 Family Hotel in Plano
#2 Romantic Hotel in Plano
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Questions & Answers

Here's what travellers have asked, with answers from Dallas/Plano Marriott at Legacy Town Center staff and other travellers.
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Questions? Get answers from Dallas/Plano Marriott at Legacy Town Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Restaurant has very good food”
 of 5 bubbles jerrys743, 14 Jan 2017 | Read review
“Hotel bar had some great food.”
 of 5 bubbles Brr4346AD, 2 Dec 2016 | Read review
“Right now, as to stay in the north east part of the building.”
 of 5 bubbles PlatinumAtMultiple, 7 Nov 2016 | Read review
“Most rooms don't have a balcony, unless you book them specifically.”
 of 5 bubbles thellamas, 17 Oct 2016 | Read review
“Great location. Rooms lakeside have a nice view.”
 of 5 bubbles Eventwiz, 8 Oct 2016 | Read review
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